What happens when two factions within the White House hold differing views on the same agreement? A war of words, to say the least… A fascinating AP story by Josh Lederman outlines the conflict. In one corner, President Donald Trump’s trade...
Wow! United Private Suite at LAX Offers VIP Ground Services
United Airlines and The Private Suite have announced a new relationship that will allow select United business class customers access to a private VIP Terminal at Los Angeles International Airport (LAX). Customers who purchase access will enjoy private and...
Review: Malaysia Airlines Business Class Lounge Kuala Lumpur (KUL)
The newly-remodeled Malaysia Airlines Busniess Class Lounge at Kuala Lumpur’s satellite terminal is a HUGE improvement over the former business class lounge. The lounge is located directly above the tram stop, though getting there requires a bit of walking...
Man Accused of Punching Pregnant Seatmate and Her Dog May Actually Be VICTIM
A man accused of punching a pregnant woman and her dog onboard a Frontier Airlines flight was attacked himself…and may actually be the victim. A few days ago I wrote about a story out of Orlando in which a...
Review: Malaysia Airlines 737 Business Class Singapore to Kuala Lumpur
Although a short 184-mile flight from SIN to KUL, Malaysia Airlines still provided excellent service and a hot meal. The real treat of the flight, however, was the views from the window. Check-in was a breeze in Singapore Changi...
United Really Doesn’t Want You to Steal Onboard Bedding!
Theft of Saks Fifth Avenue bedding continues to be a problem on United Airlines. So much so that United has redesigned its business class menus to warn against theft. Nicely, of course. Like warning labels on tobacco products, onboard...
An Abortive Argument Against An Arrogant American Airlines’ Agent
I don’t know when I am going to practice what I preach, but I could not help but to argue with an AA reservation agent on Saturday. As always, it was to my own detriment. Here’s the story. An...
Live and Let’s Fly Weekend Digest: May 20, 2018
Good evening from LA. For the first time in weeks, it appears I will not set foot on a plane this week. I’m looking forward to it. Honestly. Last week, the Gulf Carriers “kissed and made up” with their...
United Airlines to Flight Attendants: Work on Sloppy Grooming, Uniform Standards
United Airlines has asked its flight attendants to take proper uniform wear and “personal grooming” more seriously. In a memo to flight attendants obtained by Brian Sumers of Skift, John Slater, United’s Vice President for in-flight operations, told FAs: Perhaps...
Deaf, Pregnant Frontier Airlines Passenger Punched in Stomach by Angry Seatmate
An angry passenger who felt a service animal was taking up too much space on a Frontier Airlines flight took out his aggression on the dog…then on his owner, a deaf, pregnant woman. He attacked them both. The Frontier...
A “Real” Review of the United Polaris Lounge in SFO
My recent review of new United Polaris Lounge at SFO drew a couple critical comments that it was not “genuine” because pictures were taken prior to the public opening. I dismissed those concerns due to the enormous size of...
Sabena Lives on in Ft. Lauderdale…
How many of you remember Sabena, the defunct flag carrier of Belgium? Much to my surprise, Sabena lives on in Ft. Lauderdale. Societé Anonyme Belge d’Exploitation de la Navigation Aérienne or Sabena had a worldwide route network connecting Belgium...
Review: Andaz Singapore (Suite)
My spacious suite at the Andaz Singapore provided a perfect venue to balance work and rest. This review focuses solely on my suite. For additional details about the hotel including dining, pool, and other amenities, please check out my...
United Undoes First Class Meal Service Cutbacks
A small reprieve for premium cabin flyers on domestic United flights: United is rescinding its recent meal service cutbacks. I was alerted to this via an e-mail received from a Global Services passenger who had complained about the recent...
Wow! A Perfect Steak on United Airlines
Sometimes the Polaris stars align and you find a perfect steak in the place you least expect…on an airplane. That’s the subject of this week’s Meal of the Week. Earlier this week I flew from Tokyo to Los Angeles...
United Saver Award Sale to Outdoor Destinations
Ever wanted to visit a beautiful National Park in the USA with your miles? United Airlines is offering a 20-25% discount on select mountain and outdoor destinations this week for travel in June. For bookings made through May 21st,...
Review: Andaz Singapore
Two nights at the Andaz Singapore was not enough…what a great new hotel in Singapore. The hotel is located on 5 Fraser Street, about 20 minutes from the airport. It’s a new building that looks old, adjacent to a...
Introduction: A Whirlwind Week in Asia
I spent last week in Asia, splitting the time between Singapore and Tokyo. This will be a brief trip report featuring a pair of hotel reviews, flight reviews, and a quartet of lounge reviews. My transpacific flights were on...
Glitch? Odd Award Pricing From Delta
On Delta, adding an extra flight to your award ticket may reduce the overall price. This concept is not new: “hidden city ticketing” has been exploited for years (see skiplagged.com, for example). I’ve been booking award tickets on a...
Pros and Cons of the New Malaysia Airlines First Class Lounge
The Malaysia Airlines First Class Golden Lounge in Kuala Lumpr (KUL) is open after an extended remodel. It’s still a nice lounge…but not as nice as before, in my opinion. Let’s start with the pros of the new lounge....
