I had a great time on the Qatar A350 inaugural from Doha to Frankfurt last month — there is something special about being on inaugural flights. American Airlines took delivery of its first 787-8 this week and has just...
DOT Examining United Danish Kroner Mistake Fares
The DOT has taken the unusual step of issuing a press release noting that it is examining the “United Airlines mistaken fare” and will determine whether or not United must honor the fares purchased. My gut tell me this...
Man Performs Striptease in Aisle on My United Flight
Now that I have caught your attention, let me tell you about a recent flight from Frankfurt to Chicago on United Airlines. I was seated in the first row of business class upstairs on a 747-400 (nearest the lavs...
United Will NOT Honor $50 Transatlantic First Class Mistake Fares
I generally silence my iPhone at night and woke up this morning to a flood of tweets, text messages, e-mails and Flyertalk PMs about a “DKK” fare sale from United Airlines. My first thought was “where the heck is...
Delta Secretly Changes SkyMiles Terms and Conditions
With a series of radically customer-unfriendly moves, Delta Air Lines has become our favorite punching bag of late and the hits just keep on coming. Today, Delta updated the terms and conditions of the SkyMiles program to remove all...
Frequent Traveler University – Dallas Will Be Only FTU in 2015
Frequent Traveler University in Dallas is coming up on 17-19 April 2015 and this event will be the only FTU in 2015. If you are new to the world of miles and want a fun-filled yet educational weekend that...
Delta Air Lines Worldwide Skymiles Award Charts
Delta Air Lines pulled a fast one on us when it removed Skymiles award charts on Friday without notice, taking with it any accountability to passengers to its erratic online pricing engine and also striking at the very core of...
Thai Airways Reduces First Class + Cuts Madrid, Johannesburg, Moscow Flights — is Los Angeles Next?
Thailand’s flag carrier Thai Airways has struggled financially in the face of fierce regional competition but will escape bankruptcy thanks to a pledge by the Thai government to prop up the ailing carrier. The government has demanded austerity, though,...
Delta Defiantly Removes Online Skymiles Award Charts
Delta Air Lines has done much to spruce up its website in the last year, finally fixing a broken award search system and making most of delta.com intuitive and user-friendly. But today, Delta took a huge step back by removing all...
Qantas A380 Diverts to Ontario Airport (Video)
A Qantas A380 was forced to divert to Ontario International Airport yesterday due to fog at LAX. Poor ONT does not see a lot of mainline jets anymore, let alone A380s so it was quite an event. Post by...
A United FA Vents About Uniforms
Gary shares an e-mail making its way around the web from a disgruntled United FA about the new uniforms introduced by her company in 2013. She’s clearly not a fan… Who know if it is genuine, but it is...
Thoughts on My Elite Status Drop on United
I first started flying United Airlines “religiously” in 2004 – and haven’t looked back since. There have been ups and downs in the relationship, to be sure, but after a decade of flying United remains my airline of choice...
Free Giveaway! United Special Edition Honolulu Amenity Kit
American Airlines is not the only airline with special edition amenity kits — in a reprisal of last year’s popular promotion United Airlines is again offering special edition amenity kits from key cities on its route map. Instead of...
Aer Lingus Business Class A330 Fleet Will Be Fully Lie-Flat by 01 April 2015
Aer Lingus is installing new fully lie-flat business class seats throughout its longhaul A330 fleet and the retrofit will be complete by the end of March. The New Seat The new seat is a variant of the Vantage Seat by Thompson...
I Witnessed a Deadly Car Accident in Bahrain
I spent 3.5 years in the US Air Force Reserves and never saw a day of combat. I’ve never actually witnessed a friend or family member or even a pet die either, knock on wood. Outside of movies, I’ve...
Last Call for 40% American Express Transfer Bonus to British Airways
We’re just a few hours away from the end of the most lucrative American Express Membership Rewards transfer bonus we’ve seen in more than a year. Last call to take advantage of the 40% British Airways Executive Club transfer...
Three Key Tips if Your United Elite Status is Dropping Tomorrow
Many will be dropping in status tomorrow on United Airlines — myself included — but it is not too late to take advantage of at least three important perks, two of which will be going away even if you...
No Compensation from American Express for $200 United Airlines Gift Certificate Purchase
Just a small data point here — One of the many benefits of the American Express Platinum Card is $200 in annual airline credit on the major airline of your choice. This benefit is for “incidental fees, such as...
United Slashes Partner Earning Rates
With cuts coming left and right in the world of airline loyalty programs, I must admit I no longer wince in pain when a new devaluation announced. The question of devaluation is not if, but when and how much....
Major British Airways Executive Club Devaluation in Late April
British Airways has announced changes to how you earn and burn Avios effective 28 April 2015 and let’s not kid ourselves — this is a massive devaluation. Our one reprieve is that short-haul economy class redemptions will not go...
