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Matthew Klint

12512 Articles

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.
Airport LoungesamtrakUnited Airlines

Amtrak ClubAcela Lounge Access for United Club Members + Premium Passengers

Matthew Klint Posted onApril 18, 2013December 9, 2016 6 Comments

I live just a flew blocks from Philadelphia’s 30th Street Station when I am in Philadelphia and conveniently for me, United Airlines has codeshare service with Amtrak out of ZVF to Newark Airport, allowing me to easily make my...

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American ExpressBritish AirwaysCredit CardsDelta AirlinesHot DealsJetBlueSingapore Airlines

50,000 Point Sign Up Offer for American Express Business Gold Rewards Card

Matthew Klint Posted onApril 16, 2013December 9, 2016 2 Comments

UPDATE: Offer has expired. The American Express 50,000 point sign-up bonus with no annual fee during the first year has returned from hiatus.  Earn three points per dollar on airfare and double points on gas purchases (in the USA)....

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San Francisco SFOUnited Airlines

Tip: Avoid San Francisco International Airport on Weekends

Matthew Klint Posted onApril 16, 2013December 9, 2016 4 Comments

My trip to Philadelphia last night was not as smooth as I had hoped it would be: San Francisco International is a great airport and I enjoy connecting through it, but when the fog and wind roll in, expect...

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Travel

How to Book Travel to Cuba from the USA

Matthew Klint Posted onApril 14, 2013December 9, 2016 13 Comments

Even before Jay-Z and Beyonce made headlines for their recent trip to Cuba, an On the Spot column by Los Angeles Times travel writer Catharine Hamm caught my attention – Question: What are the travel requirements for going to Cuba?...

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American AirlinesDelta AirlinesNewsUnited Airlines

Pay-to-Play VIP Treatment on Delta and American, but not United

Matthew Klint Posted onApril 11, 2013December 9, 2016 3 Comments

Scott Mayerowitz has a piece out today on how three of the legacies are offering extra special VIP treatment for select guests, namely “true” VIPs and those willing to slap down some cash. American Airlines built a private check-in lobby in Los Angeles...

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HumorUS Airways

US Airways Agent: "Since we acquired American, we are sticking with Star Alliance" (humor)

Matthew Klint Posted onApril 11, 2013December 9, 2016 3 Comments

I have a confession to make. If I am ever feeling down or just need a good laugh, I call US Airways to book an award trip. I’ve shared about two recent experiences with the call center and had...

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United Airlinesvirgin america

Los Angeles/San Francisco – New York (Newark) for $198 r/t on Virgin or United

Matthew Klint Posted onApril 9, 2013December 9, 2016 Leave a Comment

Virgin America recently launched non-stop service between Los Angeles/San Francisco and Newark and is offering some very attractive promotional fares, with round-trip travel starting at $198. Travel from 3 September – 30 October on Tuesday, Wednesday or Saturday at this low...

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American ExpressJetBlue

Flying Blue Makes Africa Redemptions Easier?

Matthew Klint Posted onApril 8, 2013December 9, 2016 3 Comments

Flying Blue, the loyalty program of Air France, KLM, and Kenya Airways, is an oft-overlooked American Express transfer partner, but one that I have been particularly critical of on this blog. Customer service is poor and booking awards can...

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San Francisco SFO

Tales from the SFO Intra-Terminal Shuttle Bus

Matthew Klint Posted onApril 8, 2013December 9, 2016 8 Comments

With a delay in opening the remodeled E-Concourse at SFO, United Airlines is stuck using several gates in Terminal 1 in addition to its main operation in Terminal 3 and the International Terminal. That means a free airport tour...

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United Airlines

The Solution to United Airlines’ Woes

Matthew Klint Posted onApril 6, 2013December 9, 2016 18 Comments

United Airlines has taken a beating lately, and rightfully so. From me being thrown off a flight for snapping a picture of my seat to a flight diverting after parents questioned the appropriateness of an in-flight movie for children,...

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Travel

Will U.S. Airlines Ever Charge Passengers Based on Weight?

Matthew Klint Posted onApril 4, 2013December 9, 2016 6 Comments

Air Samoa made headlines this week with its new policy of charging passengers based upon their weight (personal + baggage). Many are wondering if such a policy could ever hit airlines in the United States. The answer is not...

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United Airlines

Loud Crew = No Sleep

Matthew Klint Posted onApril 4, 2013December 9, 2016 19 Comments

First, the good news. I’ve earned over 965,000 lifetime flight miles on United Airlines and what happened on my redeye flight last night has never happened before. For that, I consider myself fortunate. Now onto the story. Last night...

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United Airlines

Family Thrown Off United Flight for Complaining About In-Flight Movie

Matthew Klint Posted onApril 3, 2013December 9, 2016 20 Comments

A family claims to have been thrown off a United Airlines flight for complaining about the in-flight movie. The Atlantic prints their letter here, but my executive summary is below– Legacy United crew / A230 / DEN-BWI / 02 Feb 2013 Parents...

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British AirwaysNews

British Airways Florida Call Center to Close

Matthew Klint Posted onApril 2, 2013December 9, 2016 4 Comments

British Airways has announced the impending closure of its Jacksonville call center, displacing 280 jobs. Sadly, this is not an April Fools’ joke. The news broke last week, but a conversation I had today with a British Airways call...

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United Airlines

Showers at Newark United Club

Matthew Klint Posted onMarch 31, 2013December 9, 2016 2 Comments

Earlier in the week I shared that showers are now available for all United Club guests in Chicago and São Paulo including united club pass holders. A couple of you wondered what the showers actually look like in United Clubs...

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Airport LoungesUnited Airlines

Shower Access for All United Club Guests at Chicago O’Hare and São Paulo

Matthew Klint Posted onMarch 27, 2013December 9, 2016 9 Comments

One notable hole in the United Airlines lounge system is the dearth of showers in the United States. United had showers in Chicago, London, São Paulo, and San Francisco available only to arriving first and business class full-fare passengers (as...

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Travel

White House Tours and Paris Hotel Bills

Matthew Klint Posted onMarch 26, 2013December 9, 2016 21 Comments

My life wasn’t always centered around travel. My undergraduate studies were in political science and U.S. history and my first post-graduation job was in the White House Press Office. That kept me busy enough M-F, but there was just...

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NewsUnited Airlines

Dog Flies from Newark to Phoenix via Dublin on United

Matthew Klint Posted onMarch 24, 2013December 9, 2016 3 Comments

When I took my island-hopper flight last week from Honolulu to Guam on United Airlines, the same intro and safety video was played six times–every time the aircraft took off. Ironically, it was the cargo intro (below) that that...

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Delta Airlines

How to Obtain a Saudi Arabian Transit Visa

Matthew Klint Posted onMarch 23, 2013November 14, 2023 166 Comments
a marble sign with gold text

11/2013 UPDATE: Numerous reports suggest that Saudi Arabia has suspended the issue of transit visas in the United States. Contact your nearest Saudi consulate or the Saudi Embassy in Washington if you are in need of one. Case-by-case exceptions...

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Elite Status

New Star Alliance Gold Commercial

Matthew Klint Posted onMarch 22, 2013December 9, 2016 7 Comments

Star Alliance’s marketing department is savvy and I don’t just say that because I know the folks in it… Take a look at the latest Star Alliance Gold advertisement– What I love about this commercial is that it simply...

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