We often hear about passengers being arrested but rarely about pilots, unless there is alcohol involved. That is not the case here. Nevertheless, a Frontier Airlines pilot was arrested onboard the flight he was about to pilot and led...
An Extremely Boring, Extremely Smart Award Redemption
Sometimes the best use of your miles is not for a luxurious longhaul first class flight but simply getting to your destination far more cheaply than paying cash. Boring? Yes. But smart? Yes, indeed. An Award Expert client in...
United Airlines Updates Check-In Cutoffs In Contract Of Carriage
UPDATE: United has sent out a memo to airport staff concerning this change. As previously communicated by United, no changes to check-in cutoff times are currently in effect. “No changes have been made to our current minimum check-in times....
American Airlines Flight Diverts After Passenger Spots Lice In Seatmate’s Hair
I’ve written about many diversions, though never one due to lice…but I don’t blame American Airlines for choosing to divert a New York-bound flight to Phoenix after two passengers noticed lice crawling over a woman’s head. De-Lice-Ous: Lice Prompts...
Review: Soho Lounge New York (JFK) – Oneworld Emerald Lounge
I’ve been back to the Soho Lounge several times now at New York JFK and wanted to provide a fresh review with some more recent pictures. Soho Lounge New York JFK Review Since opening in late 2022, the Soho...
My 2024 Elite Status Progress Report
Welcome to August. Seven months down, five to go in 2024. I thought it would be a good day to take a look at my elite status progress report as I think about the rest of 2024. My Elite...
United Airlines Pilot Boots First Class Passenger Over Racist Text Messages?
A woman alleges she got a “racist woman” kicked off her United Airlines flight from Charleston to Denver after looking over her shoulder and snapping a picture of her iPhone as she was “rage texting” about her black seatmate....
United Airlines Makes Basic Economy (A Little Bit) Less Punitive
In a policy reversal soon to go into effect, United Airlines will make it possible to check-in online when traveling on a basic economy ticket, a small reprisal for a ticket type that remains comparatively punitive. United Airlines Makes...
United Airlines Devalues Premium Cabin Award Redemptions…Again
United Airlines has increased the pricing floor of its premium cabin “anytime” awards from 155K to 200K one-way to Europe or 220K to South America, as United continues to quietly raise redemption rates. There are some exceptions. United Airlines...
Historic Prisoner Swap Occurs On Ankara Airport Tarmac
A historic 24-person prisoner swap that saw the release of Wall Street Journal reporter Evan Gershkovich and two other US citizens took place on an airport tarmac in the Turkish capital, Ankara. Prisoner Swap Takes Place At Ankara Esenboga...
United Airlines Uses “Aircraft Diplomacy” To Force Policy Change in Aspen
United Airlines is attempting to accelerate change at Aspen Pitkin County Airport (ASE) in Colorado using what I call “aircraft diplomacy” in hopes that a more premium aircraft will force long-stalled airport modernization. United Airlines Uses E-175 As A...
A Vicious Emotional Support Dog Or Cute Seatmate?
When does a friendly dog become a threat to others on an airplane? What should you do if you encounter a poorly behaved-dog on a plane? Cute Or Vicious? Dog Gets “Friendly” With His Seatmates View From The Wing...
Delta Air Lines, United Airlines Suspend Service To Israel As Iran Rages Over Death Of Terrorist Ismail Haniyeh
Delta Air Lines and United Airlines will suspend service to Tel Aviv, effective tomorrow after Iran promised imminent revenge for the assassination of Hamas leader Ismail Haniyeh in Tehran on Wednesday. Delta And United Suspend Service To Isreal After...
Carry-On Debate Turns Sassy On Frontier Airlines
A debate over the size of a personal item turned into a sassy back and forth between a Frontier Airlines gate agent and a passenger annoyed that he had to pay $100 to bring something onboard that he claims...
Drunk American Airlines Passenger Put In His Place At Charlotte Airport
Charlotte Douglas International Airport is so crowded these days that it is very easy to bump into folks. But blocking folks… especially when you’ve had too much to drink…is never going to end well. Man Reacts Strongly To Drunk...
Delta Air Lines Hires Top Attorney To Collect Compensation From CrowdStrike, Microsoft
Delta Air Lines has hired prominent attorney David Boies to seek compensation from CrowdStrike and Microsoft over a failed software update the airline now says cost it up to $500 million. David Boies Hired By Delta Air Lines To...
Chinese Propaganda Loves Foreign Travel Bloggers…As Long As They Behave
Vivian Wang of The New York Times offers a fascinating piece on how Mainland China has embraced and prompted many foreign travel bloggers…as long as their message concerning China is positive. Chinese Propaganda Will Happily Promote Foreign Travel Bloggers...
Cool: United Airlines Copies Delta, Adds Trading Cards
United Airlines has introduced a new generation of collectible aircraft-specific trading cards. Don’t forget to say hello to your pilot on a future flight and ask for one! United Airlines Updates Aircraft Trading Cards Back in my youth, I...
Terrell Davis Claims United Airlines Banned Him, United Says Not So Fast…
UPDATE: United Airlines says the flight ban letter was automatically generated in error, does not apply, and has further apologized to Mr. Davis. It also says he received this letter weeks ago, calling into question why he would post...
A New King At Cleveland Hopkins International Airport…For A Fortnight
For the first time in two decades, United Airlines and its predecessor Continental Airlines have been bumped out of the top airline position at Cleveland Hopkins International Airport (CLE). But don’t expect this to last for more than a...
