Waiting until afternoon to pick up my car at a neighborhood Avis car rental office in Germany proved to be a bad idea: I was told there were no cars left.
Avis Ran Out Of Cars – Agent Simply Shrugs
My wife and I planned a dive to Bavaria to a certain town in which rail travel was quite difficult from where we were. Consequently, I reserved a car at our usual Avis (yes, the one that refused to rent to me because I did not have an international driver’s license after a decade of renting from them without being asked for such a document).
We showed up at about 2:00 pm on a Friday…in fact, we walked from the house…to encounter an incident unfolding in front of us.
There was a German man yelling at the clerk as the clerk yelled back.
Man: “I have a reservation!”
Agent: “We have no cars.”
Man: “But I have a reservation!”
Agent: “I said we had no cars.”
This went on for a few minutes, but it was futile. There were a few cars in the lot, but this man was not going to get one.
He stormed out in a huff.
I looked at the agent and smiled. Rather than speak in German, I wanted to play the part of a naïve foreigner who came all the way to Germany to rent a car.
Since I was calm, the agent was calm back…we did not raise our voices…but even as a President’s Club member, there was no car. The cars that there were three were to be picked up tomorrow.
I did ask why they got the car instead of me and was told, “Well, you just made your reservation. They made their reservation long ago.”
That’s an interesting approach…
I was going to say that next time I will prepay, but there may not be a next time. I was not even aware there was a Europcar in town, but we went over there and had no trouble renting a car on the spot. In fact, the lot was full of cars. It was twice the price, which hurt, but at least we could keep our appointment.
I’ve had drama after drama with this particular Avis office, but running out of cars is still a thing. If you want a car, wherever you are in the world, I do suggest you show up earlier rather than later and if a neighborhood office, call and confirm availability before you leave.