Doors in business class suites? An unnecessary gimmick as far as I am concerned, based upon my travels and experiences onboard.
Business Class Doors – Who Needs Them?
American Airlines and United Airlines have hinted they may introduce new business class suites with doors which close, ostensibly providing more privacy and creating a more premium feel. But I’d caution that while these doors may sound glitzy, they are impractical and unnecessary.
I’ve flown many airlines with doors in business class, including:
Delta Air Lines
My conclusion is very simple: they are a waste of space.
First of all, they are usually thin and flimsy. The door on my Delta A350 flight wobbled like it was about to fall off. Second, they only provide limited privacy, since they are not all that high and have an opening at the bottom. Third, they often do no stay shut, instead rolling back even when supposedly latched. Finally, they can be claustrophobic and the current generation of business class seats are designed to be fairly private without doors. Better option: Apex Suites, like you see on Gulf, Korean, and JAL. But that’s not even necessary, as the current seats are just fine.
When it comes to American Airlines and United Airlines, I’d much rather see both carriers invest in a better soft product that an unnecessary door for the business class seat. Offer a la carte meals (meaning an extra flight attendant would be necessary), improve the quality of the wine, or even add some pistachios and macadamia nuts to the cashews and almonds.
Any of that would be better, as far as I am concerned, than doors.
We’ve heard rumors this week that both American and United are considering new business class seats with doors. My response is that the current seats are just fine and instead the focus should be on improving the soft product.