An update to my story from my last week in which passengers onboard an American Airlines 777-300ER to Miami were forced to place their hands on their head and ordered not to take pictures for the final hour of...
Family Sues American Airlines For Aborted Landing
A family is suing American Airlines for more than $100,000, claiming an aborted landing in Las Vegas ruined a carefully-planned family vacation. Family Sues American Airlines For $100,000 After Aborted Landing Roger Brunton and Dawn Rippy-Brunton wanted to take...
First Class Passenger Duct-Taped To Seat After Biting Flight Attendant
An American Airlines first class passenger was gagged and duct-taped to seat after attempting to exit the aircraft mid-flight and biting a flight attendant in the process. But this does not appear to be another incident of mask-fueled rage...
26-Year-Old Fitness Model Says American Airlines Denied Her Boarding For Wearing Skimpy Outfit
A 26-year-old Instagram star from Turkey claims American Airlines refused to let her board her flight to Miami after ground staff deemed her outfit too revealing and said it would “offend families.” Fitness Model Deniz Saypinar Denied Boarding On...
Passengers Ordered To Place Hands On Head, Not Film, During Last Hour Of American Airlines Flight To Miami
Passengers were ordered to remain in their seats with their hands on their head for the final hour of American Airlines flight due to a “security threat” onboard. Passengers were also repeatedly asked not to film. Upon landing, law...
Selfish, Entitled Teenagers Force American Airlines Flight Delay Via Mass Mask Defiance? Not So Fast…
I’m a bit late in getting to this story, but in an unbelievable display of arrogance, selfishness, and entitlement a group of teenagers forced an American Airlines flight delay by refusing to wear masks. Or maybe not. As more...
Prince Harry Quickly Earning Elite Status With American Airlines
Prince Harry is back from another trip to England and once again flew home on American Airlines, likely in first class. By this time, the Duke of Sussex is well on his way to elite status on world’s largest...
Infighting At American Airlines As Union Leader Trashes Airline
An influential labor leader at American Airlines has called out management over AA’s onboard product in a leaked note that has caused an uproar within world’s largest airline. Infighting: Union Leader Has “Had It” With American Airlines Delta Air...
How American Airlines Responded To A First Class Passenger After Another Passenger Vomited On Him
After another passenger vomited on a man sitting in first class on an American Airlines flight to Miami, AA responded with a canned note that did not address the situation or offer any compensation for what occurred. American Airlines...
Surprise: Passengers Bring Their Own Alcohol (In Larger Quantities) When Airlines Don’t Sell It Onboard
American Airlines CEO Doug Parker confirmed what we longed suspected: when passengers are not sold alcohol onboard, they bring it themselves and consume it illicitly, often in larger quantities than the portion-controlled miniature bottles available onboard. American Airlines CEO...
Prince Harry Flies American Airlines First Class To London…In Sweats?
Prince Harry was seen jetting to London in first class yesterday, again choosing American Airlines over British Airways or Virgin Atlantic. One passenger on the flight claims she saw the Duke of Sussex onboard in sweats. Prince Harry Returns...
American Airlines Continues To Cancel Flights
American Airlines continues to cancel flights, having cancelled another 110 flights this morning, as it addresses operational difficulties surrounding 737 pilots. American Airlines Cancels Flights The Wall Street Journal offers a headline that “American Airlines Cuts Some Flights to...
American Airlines Should At Least Keep Partner Award Charts…
Dear American Airlines, let’s compromise. If you agree to keep award charts for partner flights, I’ll stop complaining about the elimination of award charts for AA flights. I’ve long argued that award charts promote accountability, transparency, and predictability. Sadly,...
American Airlines Denies Boarding For “Late” Family, But Has Plenty Of Time To Accommodate Standby Passengers Who “Needed” To Get On Flight
A family, including an eight-month-old baby, was denied boarding on American Airlines in order to accommodate standby passengers after the gate agent claimed they were too late. But not only did the family have a valid reason for being...
American Airlines Has Sinister Motives In Removing Award Charts
It’s very simple: award charts promote accountability, transparency, and predictability. The latest hints that American Airlines will soon remove its award chart must be met with deep skepticism and indeed a reasonable assumption that sinister motives are at play....
Elimination Of American Airlines Magazine Is The American Way
After 55 years, American Airlines will eliminate its in-flight magazine, American Way, at the end of the month. I can’t say that I will miss this hallmark of in-flight entertainment, as I view magazines as about as relevant as...
American Airlines Flight Attendant Rant 100% Justified
An American Airlines flight attendant took to the PA system on a flight to Charlotte and ranted about passengers. His conduct was 100% justified and I am happy he decided to speak up and shame the hapless passengers who...
Passenger Skips Security Screening, Forces Diversion On American Airlines
An American Airlines Airbus A321 enroute to Cancun diverted after a former employee bypassed security screening by entering the secure side of the airport through an employee-only entrance, then boarded the aircraft. American Airlines A321 Diverts After Passenger Skips...
Guess Who’s Coming To Dinner? American Airlines CEO Doug Parker Attends Wedding Of Southwest Airlines Flight Attendant Who Confronted Him On Race
American Airlines CEO Doug Parker attended a wedding over Memorial Day weekend…for a very special Southwest Airlines flight attendant he met while on a flight to Dallas earlier this year. American Airlines CEO Doug Parker, The Wedding Guest I...
Airline Alcohol Ban Won’t Stop Incidents
Southwest Airlines and American Airlines have both banned alcohol aboard their flights amidst a spat of customer incidents, but as terrible as those issues have been, it won’t solve the problem. If you are considering booking travel or signing up for...
