American Airlines CEO Robert Isom expressed concern over Delta’s use of artificial intelligence to price airfare, implying that it constituted “bait and switch” and “trickery.” Isom says American Airlines will use AI in a way that will build customer...
Chicago O’Hare Turf War: United And American Fight For Gates
United Airlines and American Airlines continue to battle fiercely over gates at Chicago O’Hare International Airport (ORD), with both carriers vying for growth in one of the world’s busiest aviation hubs. While the details matter, the good news is...
American Airlines Flight Attendants Side With Family Who Stole Man’s Seat
A young man understandably scolded a family who let their child steal the aisle seat he had paid extra for on American Airlines. But even worse is when American Airlines flight attendants seemed to side with the thieving family....
Will American Follow Delta, United Into Business Basic?
Delta Air Lines and United have both indicated they will unbundle elements of their business class products, will American Airlines follow suit? Basic Business Class Is Coming, Whether We Like It Or Not Delta first indicated that it would...
“Shut Up, You Make Less Than Me!” Unhinged Millionaire Melts Down On American Airlines Flight
A shocking meltdown aboard an American Airlines flight from Charlotte to Denver saw a self-described “millionaire” passenger unleash a profanity-laced tirade, berating crew and fellow travelers, making wild threats, and throwing around boasts about his wealth and connections. I’ll...
United Airlines Ends Landline Bus Service As American Airlines Expands It
American Airlines is adding another New Jersey airport to its route network, offering “Landline” service by bus to Philadelphia International Airport, while United Airlines is scrapping its two remaining bus routes. American Airlines’ “Landline” Bus Service Expands American Airlines...
American Airlines Adds Pajamas And Mattress Pads To Business Class
As it attempts to re-establish itself as a premium carrier, American Airlines is adding pajamas and mattress pads to its international business class product. Pajamas And Mattress Pads Return To American Airlines Business Class After years of waffling under...
American Airlines Reinstates Airport Standby For All Passengers
American Airlines has officially rolled back one of its more frustrating policies: passengers can once again list for standby directly with an airport gate agent, regardless of AAdvantage membership or status. American Airlines Restores Gate Agent Standby Listing In...
Supreme Court Deals Final Blow To American Airlines’ Northeast Alliance
In a significant blow to American Airlines, the U.S. Supreme Court announced on Monday it will not hear the carrier’s appeal over its Northeast Alliance with JetBlue Airways. The decision puts a definitive end to a partnership that American...
“Woke” American Airlines Bumps First Class Passenger To Accommodate Joe Biden
A woman’s outrage over being bumped out of first class by “woke” American Airlines for a government official turned into delight when the passenger turned out to be Joe Biden and the former president signed a birthday card for...
Review: American Airlines A321T Business Class “Reverse Redeye” New York – Los Angeles
For the final leg of my trip home from Hong Kong, I flew on American Airlines on a “reverse redeye” onboard the A321T in business class from New York to Los Angeles. American Airlines A321T Reverse Redeye Business Class...
American Airlines, United Airlines Extend Middle East Flight Cancellations
6/25/25 UPDATE: American Airlines and United Airlines have extended their suspension of service to the Middle East. American Airlines has extended its pause in service between Philadelphia (PHL) and Doha (DOH) until June 20, 2025: AA120 PHL-DOH: Flights canceled...
A First Class Upgrade Snafu That Perfectly Sums Up American Airlines
American Airlines is trying to become a more premium carrier and I believe it is taking this goal very seriously. But a recent upgrade snafu demonstrates that the carrier has a long way to go and must focus immediately...
American Airlines Flight Attendant Who Kicked Off Blogger Has Quite A Facebook Profile…
Scott Shoup, the flight attendant who kicked off blogger JT Genter from an American Airlines flight from New York to London, has quite a colorful Facebook profile. Facebook Profile Gives Us More Clues About American Airlines Flight Attendant Who...
Flight Attendant Defends Removal of Blogger From American Airlines Flight, But Blogger Pushes Back
Yesterday, I wrote about JT Genter being kicked off an American Airlines flight for moving the bag of a crewmember without permission. Now the flight attendant has purportedly come forward to tell his side of the story and Genter...
Travel Blogger Kicked Off American Airlines Flight By Power-Tripping Flight Attendant
American Airlines kicked a travel blogger off a transatlantic flight in one of the most ridiculous crew power trips we’ve seen in years. Kicked Off A Flight For Moving A Bag: The Ridiculous Removal Of A Travel Blogger From...
American Airlines Employee Flew 120 Times For Free By Pretending To Be A Flight Attendant—Now He’s Going To Jail
An American Airlines employee who posed as a flight attendant to receive free flights on Spirit Airlines and other carriers now faces up to 20 years in jail. American Airlines Employee Faces 20 Years In Jail…For Fraudulently Flying Spirit...
American Airlines Makes Good On Loyalty Points Data Snafu
At the close of the earning year for 2024 American Airlines loyalty points and Aadvantage elite status, there was a snafu – but American has made up for it and then some. What Happened I outlined a few weeks...
No, You Weren’t Denied Boarding For Being Jewish. You Were Just Late.
I’m just going to come out and say it here: no, a family was not denied boarding on American Airlines because they were Jewish. Shame on this family for–who arrived late to the gate–for trying to blame their tardiness...
My American Airlines 787-9 Tour: Here’s A Look At Every Cabin On New Flagship Dreamliner
American Airlines debuted its brand new 787-9 yesterday with a pair of domestic flights between Chicago and Los Angeles. I had the chance to tour AA’s new flagship aircraft and am excited to share some pictures and first impressions...
