American Airlines baggage handlers were caught on video mishandling a wheelchair. While I agree that there are systemic issues at play with the handling of wheelchairs and other assistive devices, the blame here falls on the baggage handlers who...
AOC Claims American Airlines Flight Attendants Are Sleeping In Cars
Rep. Alexandria Ocasio-Cortez (D – New York) claims “it is unacceptable that some of the same attendants who care for us the skies must resort to sleeping in cars because their pay is so low.” While showing solidarity with...
Woman Ordered To Pay $38,952 To American Airlines For Causing Flight Diversion
It’s nice to see a passenger actually get a bill once in a while for causing a diversion. Here, a woman must pay American Airlines nearly $39K for threatening a flight attendant and other passengers on an American Airlines...
In Defense Of American Airlines Flight Attendant Who “Recycled” Orange Juice In First Class
A passenger was horrified and took to social media to complain about an American Airlines flight attendant he caught “recycling” orange juice in the first class galley. I do not see valid outrage here. Praise For American Airlines Flight...
Justified? American Airlines Bumps Passenger Out Of First Class, Gives Seat To Pilot
A passenger grouses about his girlfriend being downgraded to economy class and her first class seat being re-assigned to a pilot on American Airlines. But there are many circumstances in which this makes perfect sense. Woman Bumped Out Of...
American Airlines To Flight Attendants: No Special Favors In Economy Class
American Airlines has told flight attendants to refrain from offering premium cabin amenities in economy class in order to promote a “consistent customer experience.” American Airlines Reminds Flight Attendants To Avoid Special Favors In Economy Class In a memo...
American Airlines Should Eliminate Unaccompanied Minor Program
In this litigious society, American Airlines should end its unaccompanied minor program. It is not worth the hassle. Mother Claims American Airlines Placed Her Unaccompanied Minor Boys In “Jail” And Deprived Them Of Food And Water After Flight Cancellation...
American Airlines Flight Attendants Find A New Way To Avoid Serving Passengers
I’ve got to hand it to the flight attendants at American Airlines who found a clever new use of their jump seat harnesses to create a barrier to keep passengers out of the rear galley. The only problem? Such...
American Airlines Sued Over “Scalding Hot” Coffee Spill
A passenger has sued American Airlines after a flight attendant spilled “scalding hot” coffee on him, claiming it burned him and ruined his tattoo. American Airlines Faces Hot Coffee Lawsuit George Latorre was traveling from Vietnam to New York...
Beautiful: New AA Admirals Club In Denver
I had a chance to visit the brand new American Airlines Admirals Club in Denver this week and walked away very impressed. AA has done a tremendous job with this lounge, which marks a huge leap forward in design...
What Is This Suspicious Blotch Around My First Class Window?
Earlier today I published a review of my brief American Eagle flight from Pittsburgh to New York. One thing I neglected to mention was a suspicious blotch around the window. What could it have been? Was it really what...
Review: American Eagle E-175 First Class (PIT-JFK)
From Pittsburgh to New York City, I flew on an American Eagle Embraer 175 (E-175) operated by Republic, a short and very scenic flight from Western Pennsylvania to Eastern New York. American Eagle E-175 First Class Review (PIT-JFK) Buying...
Review: American Airlines Admirals Club Pittsburgh (PIT)
The American Airlines Admirals Club in Pittsburgh (PIT) is a better lounge than The Club and was a nice place to wait for my flight to New York. American Airlines Admirals Club Pittsburgh Review (PIT) I typically fly United...
“Gucci Gate” Roils Flight Attendants At American Airlines
Flight attendants in red union t-shirts were declared a security threat at American Airlines’ corporate headquarters in Dallas after showing up with a message they wanted to hand-deliver to CEO Robert Isom. American Airlines has now apologized, but the...
Union Tells American Airlines Pilots To Refuse To Fly To Israel
The union representing pilots at American Airlines has told its members to refuse to fly to Israel, citing security concerns in the region. Is this well-intentioned or a totally unnecessary stunt to keep the outage machine running in the...
Crazy: American Airlines Says First Class Passengers Aren’t Entitled To Meals
Apparently, passengers flying in first class on American Airlines are not entitled to meals (despite the advertising), only transport. That leaves me wondering if full payment for flights can also be a “complimentary convenience” rather than a requirement. Claim:...
American Airlines Apologizes For False Accusation Of Child Trafficking
American Airlines has apologized to a black father who was detained for suspected child trafficking when a flight attendant falsely determined that his white children may have been victims. American Airlines Offers Apology To David Ryan Harris For Child...
Flight Attendants At American Airlines Should Tell Their Union To Fight For Wages, Not T-Shirts
A tempest in a teapot is brewing over the difference between a logo and a slogan at American Airlines on a shirt, with the union representing flight attendants apparently insisting that a slogan is a logo. Flight attendants at...
Death Of American Airlines Flight Attendant Leaves More Questions Than Answers
There are a lot of unanswered questions surrounding the tragic death of an American Airlines flight attendant at a Marriott Hotel in Philadelphia Airport. Unanswered Questions Surrounding Death of American Airlines Flight Attendant At Airport Marriott Hotel In Philadelphia...
American Airlines Economy Class Passenger Kicked Off After Using First Class Overhead Bin
Should a passenger have been kicked off the flight for becoming snippy with flight attendants after he was admonished not to use a first class overhead bin when traveling in economy class? Economy Class Passenger Kicked Off After Quibbling...
