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Category Archives: American Airlines

American AirlinesLounge Reviews

Review: American Airlines Admirals Club San Francisco (SFO)

Matthew Klint Posted onMarch 15, 2024March 16, 2024 14 Comments
American Airlines Admirals Club San Francisco Review

I found the American Airlines Admirals Club San Francisco (SFO) to be a very practical and functional lounge which helped me to stay productive during my layover. American Airlines Admirals Club San Francisco Review (SFO) Just an interesting sidenote...

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American Airlines

Wow: Woman Assaults Three American Airlines Gate Agents, Then Has Meltdown

Matthew Klint Posted onMarch 15, 2024March 14, 2024 45 Comments
American Airlines Agent Assaults

Who needs fiction when reality is so bizarre? After being denied boarding for visible signs of intoxication, a woman assaulted three American Airlines gate agents then had a meltdown when confronted by police. Double Meltdown: Woman Assults American Airlines...

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American Airlines

American Airlines Makes Premium Economy Upgrades Too Hard

Kyle Stewart Posted onMarch 10, 2024March 10, 2024 21 Comments
American Airlines premium economy

To avoid economy, I tried my very best to upgrade to Premium Economy but American Airlines makes it too hard – even more difficult than economy to Business Class.  If you are considering booking travel or signing up for a new...

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American Airlines

American Airlines Flight Attendants Cry Foul After Executive Complains About Poor Onboad Service

Matthew Klint Posted onMarch 9, 2024March 9, 2024 49 Comments
American Airlines Byrnes Complaint

American Airlines flight attendants are crying foul over a senior vice president who complained about in-flight service. In fact, they accuse him of lying. But there are some inconsistencies in the story that I think we should consider. Flight...

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American AirlinesHaitiNews

As Haiti Collapses, American Airlines Faces Down Gunfire

Matthew Klint Posted onMarch 2, 2024March 2, 2024 49 Comments
American Airlines Haiti

UDPATE: American Airlines shared with Live And Let’s Fly that its 737-800 aircraft was not hit by gunfire in Haiti. Nevertheless, the security situation remains precarious in the violence-torn capital, Port Au Prince. As a result of civil unrest...

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aadvantageAmerican Airlines

American Airlines Disallows Earning Loyalty Points On OTAs, A Simple Response

Kyle Stewart Posted onFebruary 25, 2024February 24, 2024 13 Comments
american airlines travel agent

American Airlines announced that it will no longer allow travelers to earn Loyalty Points or Aadvantage Miles outside of direct booking. OTAs could respond simply, and profoundly.  If you are considering booking travel or signing up for a new credit card please click...

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American AirlinesNews

How American Airlines Will Choose Preferred Travel Agencies

Matthew Klint Posted onFebruary 22, 2024February 22, 2024 9 Comments
American Airlines Preferred Travel Agencies

As it prepares to limit how AAdvantage miles and Loyalty Points are earned, American Airlines is laying out the criteria for its preferred travel agencies, which give us an idea of which outlets will still quality for these frequent...

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American Airlines

Passengers Tackle Thug Who Almost Opened Emergency Exit Door After Takeoff On American Airlines Flight

Matthew Klint Posted onFebruary 21, 2024February 21, 2024 20 Comments
a group of people in an airplane

In the end, the mission failed, but a man at least partially succeeded in opening the emergency exit door after takeoff on an American Airlines flight to Chicago. Thankfully, passengers tackled him and restrained him until the aircraft could...

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American AirlinesPilots

Pilot Over Elite Upgrade Issue Creates Conflicts For Both

Kyle Stewart Posted onFebruary 11, 2024February 10, 2024 40 Comments
pilot upgrade

American Airlines pilots are upgraded above elite customers who may otherwise qualify for an upgraded seat. But this puts staff at odds with its best customers.  If you are considering booking travel or signing up for a new credit card please click here. Both...

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American Airlines

First Class Passenger Indignant After American Airlines Flight Attendant Glued To Cell Phone Instead Of Serving Passengers

Matthew Klint Posted onFebruary 10, 2024February 10, 2024 28 Comments
American Airlines Mobile Phones

A first class passenger was not happy on a recent AA flight when a flight attendant chose to hang out in the galley on her mobile phone instead of serve passengers. Is it time for American Airlines to ban...

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American AirlinesLaw In Travel

American Airlines Says It Should Not Be Held Responsible For Actions Of Pervert Flight Attendant

Matthew Klint Posted onFebruary 8, 2024 28 Comments
a man in a black cape

In a court filing, American Airlines argues that it should not be held legally liable for the conduct of its flight attendant who surreptitiously filmed underage girls in aircraft lavatories. Does AA actually have a point? American Airlines: Don’t...

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American Airlines

777-300ER Lavatories Overflow With Sewage On American Airlines Flight From New Delhi

Matthew Klint Posted onFebruary 1, 2024January 31, 2024 13 Comments
American Airlines Lavatory India

Passengers on an American Airlines flight from India on Monday were treated to lavatories overflowing with sewage. American blames the incident on a clogged toilet. Lavatory Malfunctions On American Airlines Flight From India On Monday, January 29, 2024, a...

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American AirlinesNews

American Airlines Plans To Outsource Customer Service Jobs, Promising It Will Improve Service

Matthew Klint Posted onJanuary 30, 2024 28 Comments
American Airlines Outsource Jobs

In a move it says will allow it to “provide an even higher level of support in the future,” American Airlines plans to outsource hundreds of customer service jobs from the USA. American Airlines Plans To Outsource Customer Service...

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American Airlines

Irreconcilable Differences Divide American Airlines Flight Attendants And Management

Matthew Klint Posted onJanuary 26, 2024January 26, 2024 34 Comments
Irreconcilable Differences American Airlines

Flight attendants at American Airlines are reasonable to want a new contract. Management at American Airlines is reasonable to point out that it cannot afford a generous contract. The context of the latest battle is the paltry profit-sharing AA...

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American Airlines

Passenger Booted Off American Airlines Flight…For Farting

Matthew Klint Posted onJanuary 26, 2024January 26, 2024 6 Comments
American Airlines Farting

“We all breathed a sigh of relief when he was removed.” An American Airlines flight returned to the gate after a disgruntled passenger refused to stop passing flatus. No, farting is not a legitimate tool of revenge on AA...

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American Airlines

American Airlines Agent: “We Don’t Do Standby At This Airport”

Matthew Klint Posted onJanuary 20, 2024January 20, 2024 57 Comments
American Airlines Standby

A friend of mine was traveling yesterday and ran into a standby problem that showcases how poorly American Airlines trains its airport agents and supervisors. Yes, you are allowed to standby on an earlier American Airlines flight. No, American...

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American AirlinesNews

Firefighters Escort Passengers Off American Airlines Flight After Aircraft Slid Off Runway

Matthew Klint Posted onJanuary 19, 2024January 19, 2024 3 Comments
American Airlines slid off Rochester

American Airlines passengers were led off the aircraft by firefighters after their aircraft slid off the runway in Rochester in an incident AA has blamed on snowy conditions outside. Firefighters Lead American Airlines Off Aircraft After It Skids Off...

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American Airlines

Man Claims American Airlines Bumped Him From First Class Seat To Accommodate Service Dog

Matthew Klint Posted onJanuary 10, 2024 18 Comments
American Airlines First Class Dog

Today we will explore another service dog issue, this time involving a seat assignment in first class on American Airlines. A passenger indignantly laments that he was moved to accommodate a dog. Should AA be in the business of...

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American AirlinesNews

American Airlines Adds Members-Only AAdvantage Benefits

Matthew Klint Posted onJanuary 9, 2024January 9, 2024 9 Comments
AAdvantage Benefits

I think American Airlines is smart to start offering additional and exclusive benefits to AAdvantage members, which is a reasonable way to promote loyalty and direct bookings to its own channels. Let’s explore these changes. New American Airlines Benefits...

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American Airlines

Claim: American Airlines Gate Agent Threatened To Cancel Flight If 20 People Did Not Take Taxi Instead

Matthew Klint Posted onJanuary 8, 2024January 7, 2024 20 Comments
American Airlines 20 Volunteers Cancel Flight

An American Airlines gate agent purportedly threatened to cancel a flight to Charlotte if 20 people did not agree to give up their seats and take a taxi instead. Did A Gate Agent For American Airlines Threaten To Cancel...

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