Comedian Carrot Top was onboard the American Airlines flight in which a woman had a meltdown over an imaginary passenger onboard. He’s now given us a bit more insight into what led to the breakdown in the first place....
Is American Airlines Doing JetBlue’s Bidding In Northeast Alliance Appeal?
JetBlue will not appeal a judge’s decision to disband the Northeast Alliance, but American Airlines is. Is AA simply doing the bidding of JetBlue when it comes to an appeal in an effort to better position JetBlue to acquire...
American Airlines Passenger Has Meltdown Over “Imaginary” Passenger
A woman demanded to get off an American Airlines flight for fear of…an imaginary passenger? Meltdown On American Airlines: Woman Freaks Out Over “Imaginary” Passenger I’m trying to make sense of the video below, which has gone viral with...
American Airlines A321 Captain Greets Passengers Wearing Tefillin
Too often we hear ugly stories about discrimination or alleged discrimination on the basis of race or religion onboard an airplane. Today, we share a story on American Airlines that could have turned out bad, but ultimately turned out...
Latina Passenger Claims American Airlines Gave White Family A Hotel Voucher But Not Her
Never assume racism is the root cause of poor airline customer service when a bad agent or a rude passenger may be the far more likely culprit. Woman Claims American Airlines Gave Hotel Vouchers To White Passengers But Not...
Absurd: American Airlines Uses Unwritten “Photo Policy” To Kick Man Off Flight
Even if we assume the worst about the man who was thrown off an American Airlines flight, I find it very hard for American Airlines to justify removing him on the basis of an alleged photo policy that is...
American Airlines Will Offer All Elite Members Complimentary Upgrades On Award Tickets
American Airlines will offer space-available complimentary upgrades on “domestic” award tickets to all elite members, not just AAdvantage Executive Platinum members, starting on June 9, 2023. Currently, only Executive Platinum and Concierge Key members of the American Airlines AAdvantage...
Analysis: Pilot Lawsuit Against American Airlines For “Leftist” Pension Plan
An American Airlines pilot in Texas has sued his employer for what his complaint calls a “leftist” pension plan that favors progressive values over financial growth. Let’s break down this lawsuit and see if it has any merit. American...
The Dismal State Of American Airlines Flagship First Class
I recently had the chance to experience “Flagship First Class” onboard the Airbus A321, perhaps for the last time, on American Airlines. The experience reminded me of why American Airlines plans to eliminate its first class service. There are...
The Classy American Airlines Captain
Small customer service gestures go a long way toward making delays bearable and building loyalty. I want to pay tribute today to a classy captain on American Airlines who turned an annoying delay into a lovely case study in...
American Airlines A321 Infested With Moths…
An American Airlines flight was delayed and passengers were asked to exit the aircraft…because of a moth infestation onboard. Moth Infestation Onboard American Airlines A321 Upon boarding an American Airlines Airbus A321 aircraft on May 20, 2023, passengers discovered...
Will Northeast Alliance Survive On Appeal?
Yesterday, a judge nullified the Northeast Alliance between JetBlue and American Airlines, ordering that it be disbanded within 30 days. Let’s unpack the legal reasoning behind the decision and whether the Northeast Alliance is likely to survive on appeal....
American Airlines Flight Attendant Accuses Dad Of Trafficking His Teenage Daughter
An American Airlines flight attendant suspected a father traveling with his teenage daughter was engaged in human trafficking, creating an unsavory situation when the flight landed in Charlotte. Dad Traveling With 13-Year-Old Daughter Suspected Of Trafficking Her By American...
American Airlines First Class Passenger So Angry Over Meal Choices He Pins Flight Attendant To Cockpit Door
A first class passenger on American Airlines became so upset over the service levels and meal choices on his flight to Miami that he repeatedly demanded to speak to the captain then attacked two flight attendants when told to...
American Airlines Restricts Changes On Partner Award Tickets
Multiple reports have surfaced that American Airlines no longer lets you add or modify AA segments on an itinerary with a partner award, which represents a silent but substantial devaluation of the AAdvantage program. Bad News: American Airlines Restricts...
American Airlines ConciergeKey Requires A Million Loyalty Points
Some former members of the coveted American Airlines Concierge Key ultra-elite status level were offer a new tiered challenge structure: Earn a total of one million Loyalty Points to regain Concierge Key status. If you are considering booking travel or signing...
American Airlines Forced Woman To Check Her Sewing Machine, Then Butchered it
79-year-old Joyce Rowland knew it was not a good idea when American Airlines grabbed her sewing machine at the gate, but when she pushed back, she was overruled. Not surprisingly, when she landed four hours later she found her...
Lawsuit Claims American Airlines Flight Attendant Locked “Terrorist” Mother And Baby In Lavatory
An explosive lawsuit against American Airlines has been filed in New York, with a woman claiming a flight attendant locked her and her three-year-old son in a first class lavatory and then insinuated they were terrorists. Lawsuit: American Airlines...
Review: Greenwich Lounge New York (JFK) – Business Class + Oneworld Sapphire Lounge
The Greenwich Lounge in Terminal 8 at New York JFK is a shared American Airlines – British Airways facilities that combines the real estate of the old Flagship Lounge, Flagship First dining facility, and Admirals Club to create a...
American Airlines Teams Up With Union To Punish Senior Flight Attendants Who Sell Trips
An interesting labor dynamic has emerged at American Airlines, with the airline and the labor union representing flight attendants teaming up to identify and fire senior “cartel” flight attendants who sell “their trips” to junior flight attendants in blatant...
