Dear American Airlines, It’s not too late to save your loyalty program. You need not go down the path of Delta and United. On the redemption side, both Delta and United have moved toward a more dynamic pricing model....
American Airlines Sees $1 Billion Impact From 737 MAX + Rising Fuel Prices

When American Airlines’ CEO Doug Parker [in]famously boasted that AA would never lose money again, he likely never imagined that an entire aircraft type would be grounded for months as oil prices rose. But welcome to 2019… Put together,...
Scammed: Citi American Airlines Credit Card

A reader recounted their story of how their Citi American Airlines Credit card fell victim to a fraud scam due to convenience features of Citi’s payment system. If you are considering booking travel or signing up for a new credit card please click...
Fact Or Fiction? The Mystery Bump On American Airlines

A middle school teacher says he was involuntarily bumped off his flight and forced to leave only one chaperone with 16 students. American Airlines says the man voluntarily gave up his seat in exchange for compensation. So who is...
LOL: Flight Attendant Spills Tray Of Drinks On American CEO!

A flight attendant “accidentally” spilled a tray of drinks on American Airlines’ CEO Doug Parker. She shared her story on Instagram along with a great picture with her boss: So yesterday I worked a flight from Phoenix to Dallas....
American Airlines Will Probably Switch to Dynamic Awards But Shouldn’t

With US flag carriers, it’s monkey see, monkey do as they tend to match dramatic moves to align with each other. While American Airlines has not yet announced a switch to a dynamic award chart it’s all but certain...
Why The Value Of Your AA Miles Just Increased

American Airlines miles are now more valuable than they were last week…all thanks to a small modification to arcane routing rules on one partner airline. Put simply, AA has a general rule that you cannot transit “third regions” when making...
Dear American, Your New Award Search Engine Is VERY BAD

American Airlines is testing a new award search engine on aa.com that much more closely resembles the current mobile booking platform. That’s bad news… For the past couple of weeks, half the time I search for an award on AA.com...
Details On The New Breakfast Coming To American Airlines

American Airlines will “enhance” onboard meal service in several areas next month, but breakfast in economy class will actually improve. Citing an internal memo, View from the Wing reported several negative changes to AA catering set to kick in soon....
Review: American Airlines (Compass) E-175 First Class Seattle To Los Angeles

Although an onboard incident is my main takeaway from this flight, I greatly enjoyed personalized, friendly, and proactive service on an early morning flight from Seattle to Los Angeles on American. I booked this flight for 15,000 British Airways...
American Airlines Partnership With Hyatt Ruffles Feathers But Should It?

American Airlines and Hyatt Hotels announced a partnership that will allow elites from each program to earn while flying or staying with the other. But some aspects of the partnership are one-sided, leaving Hyatt members upset, but maybe they...
Bowing To Pilot Pressure, American Airlines Abandons Venezuela

American Airlines quickly suspended service to Venezuela after its pilots were instructed by union leaders to refuse all trips to Venezuela. The situation in Venezuela continues to deteriorate. In response, the U.S. State Department issued a new travel warning advising...
My AA Seatmate: “Dude, I’m High On Molly And So Drunk…”

I’ve never had a seatmate actually admit to being drunk and high…until my last flight on AA. I briefly wrote about the flight on Tuesday but did not go into detail about my interesting seatmate seated directly ahead of...
AAdvantage Elite Members Win Big, But World Of Hyatt Members?

American Airlines and Hyatt announced a new partnership today which will launch later this year. The new partnership will allow double dipping; American Airlines AAdvantage elite members will earn Hyatt points plus AA bonus miles for every Hyatt stay....
Flight Attendants Battle American Airlines, Claiming Sexism and Pilot Favoritism

The flight attendant union at American Airlines claims that AA treats its predominantly female cabin crews as “second-class citizens” over pilots via new “sexist” attendance rules. Welcome to contract negotiation season… Pilot and flight attendant contracts are up for...
Will Etihad Partner With United And Join Star Alliance?

Rumors are swirling that Etihad Airways will ditch American Airlines and partner with United Airlines. What will this mean for all three carriers? It was two years ago that rumors were swirling that Etihad was close to joining Star...
Please Don’t Go Kamikaze On Us American Airlines!

Rumors are swirling that American Airlines is considering restricting the use of systemwide upgrades to only recipient account holders. To do so would take AAdvantage on an unnecessary kamikaze mission. The rumor comes from reliable insider JonNYC. Over the...
Hilarious: An “All-American” Breakfast On American Airlines…

Your “All-American” breakfast on American Airlines includes Canadian bacon… Appropriately shared by @FakeOscarMunoz, the parody account of United CEO Oscar Munoz, the menu clearly features this apparent paradox. Now I can already anticipate an AA rebuttal. I picture it...
The Lovely American Airlines Agent

Have you ever had a phone call with an airline that left you smiling? I just did with American Airlines. I know most calls to airlines, including American, are painless at best and excruciatingly annoying at worst. It is...
United Listening To Customers, Your Move American

United recently announced a number of fleet changes that will be welcome news to elites at the 1K and Global Services level, clearly listening to customer feedback. Will American follow suit? If you are considering booking travel or signing up for a...