American Airlines introduced premium economy award redemptions today for AAdvantage members. There lies the key to making AA an even more valuable loyalty program for customers, not to mention a great source of additional revenue. While some still question...
Hot Lunch: Where American Airlines Nicely Beats United
Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. The big-three...
American Airlines Puts Lipstick On A Pig, 737 MAX Style
In attempt to make passengers more comfortable, American Airlines is retrofitting one lavatory door on its Boeing 737 MAX. Currently, the lavatories on AA’s Boeing 737 MAX have “slab doors” just outside the rear galley. Those doors open into the aisles and...
Delta’s Nationalist Ambitions Hurt American Airlines
Delta Air Lines has been the most vocal US Carrier in regards to the “Middle East 3” expansion in the North American market. While Delta claims to defend jobs for American citizens, its double-edged sword cuts both ME3 and...
Review: American Airlines A321T Business Class New York To Los Angeles
My evening flight from New York to Los Angeles on American Airlines was a nice change of pace from my usual United flight. I generally don’t stray from United Airlines domestically, but United was sold out in business class...
American Airlines Announces Domestic And International Expansion
American Airlines will add 18 new routes next summer, including increasing international service from Dallas. Dallas remains a very profitable hub for American and the carrier will double service to both Paris and Madrid. From DFW, both new flights...
Big Brother American Airlines Is Watching
American Airlines is keeping a closer eye on its reservation agents, warning them that their screens and calls are being monitored. Why? To discourage creativity in award bookings. I’ve written about married segment fare logic in the past, including...
Hollywood Actor Sues American Airlines After Pinky Stuck In First Class Armrest
A California man is suing SkyWest and American Airlines after his pinky became stuck in a first class armrest. It took both mechanics and firefighters to dislodge his finger. The incident took place on September 09th aboard an American...
What Does A Lying Imbecile Teach Us About Airline Compensation And Truth Itself?
In a post-truth world where “fake news” abounds, I became ever-more jaded yesterday after a startling revelation concerning an American Airlines incident in Chicago. On Monday, I wrote a story entitled After AA Cancels Her Flight, Woman Left In Wheelchair...
I Just Flew American Airlines Business Class And Loved It
It’s not often that I deviate from United, but had a chance to do so a few days ago on a trip from New York to Los Angeles on American. I enjoyed it. One thing I appreciate about premium...
After AA Cancels Her Flight, Woman Left In Wheelchair Overnight At O’Hare Airport
Olimpia Warsaw found herself all alone at Chicago O’Hare International Airport late at night. But she wasn’t waiting for a redeye. The wheelchair-bound 67-year-old who suffers from diabetes and Parkinson’s disease was left to fend for herself after...
American Airlines Adds Premium Service Between Los Angeles & Boston, With A Catch
American Airlines is introducing premium transcontinental service between Los Angeles and Boston onboard its signature A321Ts. But there’s a catch… Starting on April 02, 2019 American Airlines will operate two flights daily between Los Angeles and Boston utilizing the...
American Airlines Can’t Get Out Of Their Own Way
During a recent trip to Manchester, England, we flew American Airlines from Philadelphia. We had a rolling delay that lasted three hours, but the worst part was how they handled it. Why can’t American Airlines get out of their...
American Airlines Drops Lawsuit Over Logo
American Airlines has dropped its lawsuit against the United States Copyright Office…at least for now. Last month, I wrote about American Airlines’ lawsuit against the U.S. Copyright Office for failing to grant copyright protection to its logo. > Read More: American...
Flight Attendant Sues American Airlines After Nasty Onboard Brawl With Co-Worker
A vicious catfight between flight attendants onboard an American Airlines flight has led one FA to sue her employer for failing to investigate. Flight Attendant Kathy Ida Wolfe is suing American, her employer, for: negligence dangerous work environment breach...
A United Airlines Trip Report From An American Airlines Executive
An American Airlines Executive VP just flew United Airlines…and offered her thoughts on Twitter. Elise Eberwein is AA’s Vice President of People, Communications, and Public Affairs. She was flying from Chicago to Salt Lake City yesterday on United 521, a...
American Airlines Gold Status? No Thanks.
I have not flown a single flight on American Airlines this year. Nevertheless, I received an offer this week to buy up to Gold status for 2019. You might recall that I earned nearly enough AA miles last year...
Horrific: Woman Claims She Was Raped in AA Lavatory, Then Berated By Crew
A woman is suing American Airlines, claiming she was raped in a lavatory then mocked by the crew. It is a sad story, considering AA allegedly served the already-intoxicated aggressor six additional alcoholic drinks in a very short timespan....
Drunk American Airlines Baggage Handler Falls Asleep In Cargo Hold, Travels To Chicago
An American Airlines’ baggage handler fell asleep in the cargo hold of a Boeing 737-800 and traveled from Kansas City to Chicago. The unnamed 23-year-old worker is (was) an employee of Piedmont Airlines (an American regional subsidiary) at Kansas...
Birds Of An Airline Flock Together…
Last week I wrote about the ongoing copyright drama American Airlines is experiening. Thus far, the U.S. Copyright Office has refused to provide AA copyright protection for its logo. While the office primarily cites the lack of “creativity” in...
