Who needs fiction when reality is so bizarre? After being denied boarding for visible signs of intoxication, a woman assaulted three American Airlines gate agents then had a meltdown when confronted by police. Double Meltdown: Woman Assults American Airlines...
American Airlines Makes Premium Economy Upgrades Too Hard
To avoid economy, I tried my very best to upgrade to Premium Economy but American Airlines makes it too hard – even more difficult than economy to Business Class. If you are considering booking travel or signing up for a new...
American Airlines Flight Attendants Cry Foul After Executive Complains About Poor Onboad Service
American Airlines flight attendants are crying foul over a senior vice president who complained about in-flight service. In fact, they accuse him of lying. But there are some inconsistencies in the story that I think we should consider. Flight...
As Haiti Collapses, American Airlines Faces Down Gunfire
UDPATE: American Airlines shared with Live And Let’s Fly that its 737-800 aircraft was not hit by gunfire in Haiti. Nevertheless, the security situation remains precarious in the violence-torn capital, Port Au Prince. As a result of civil unrest...
American Airlines Disallows Earning Loyalty Points On OTAs, A Simple Response
American Airlines announced that it will no longer allow travelers to earn Loyalty Points or Aadvantage Miles outside of direct booking. OTAs could respond simply, and profoundly. If you are considering booking travel or signing up for a new credit card please click...
How American Airlines Will Choose Preferred Travel Agencies
As it prepares to limit how AAdvantage miles and Loyalty Points are earned, American Airlines is laying out the criteria for its preferred travel agencies, which give us an idea of which outlets will still quality for these frequent...
Passengers Tackle Thug Who Almost Opened Emergency Exit Door After Takeoff On American Airlines Flight
In the end, the mission failed, but a man at least partially succeeded in opening the emergency exit door after takeoff on an American Airlines flight to Chicago. Thankfully, passengers tackled him and restrained him until the aircraft could...
Pilot Over Elite Upgrade Issue Creates Conflicts For Both
American Airlines pilots are upgraded above elite customers who may otherwise qualify for an upgraded seat. But this puts staff at odds with its best customers. If you are considering booking travel or signing up for a new credit card please click here. Both...
First Class Passenger Indignant After American Airlines Flight Attendant Glued To Cell Phone Instead Of Serving Passengers
A first class passenger was not happy on a recent AA flight when a flight attendant chose to hang out in the galley on her mobile phone instead of serve passengers. Is it time for American Airlines to ban...
American Airlines Says It Should Not Be Held Responsible For Actions Of Pervert Flight Attendant
In a court filing, American Airlines argues that it should not be held legally liable for the conduct of its flight attendant who surreptitiously filmed underage girls in aircraft lavatories. Does AA actually have a point? American Airlines: Don’t...
777-300ER Lavatories Overflow With Sewage On American Airlines Flight From New Delhi
Passengers on an American Airlines flight from India on Monday were treated to lavatories overflowing with sewage. American blames the incident on a clogged toilet. Lavatory Malfunctions On American Airlines Flight From India On Monday, January 29, 2024, a...
American Airlines Plans To Outsource Customer Service Jobs, Promising It Will Improve Service
In a move it says will allow it to “provide an even higher level of support in the future,” American Airlines plans to outsource hundreds of customer service jobs from the USA. American Airlines Plans To Outsource Customer Service...
Irreconcilable Differences Divide American Airlines Flight Attendants And Management
Flight attendants at American Airlines are reasonable to want a new contract. Management at American Airlines is reasonable to point out that it cannot afford a generous contract. The context of the latest battle is the paltry profit-sharing AA...
Passenger Booted Off American Airlines Flight…For Farting
“We all breathed a sigh of relief when he was removed.” An American Airlines flight returned to the gate after a disgruntled passenger refused to stop passing flatus. No, farting is not a legitimate tool of revenge on AA...
American Airlines Agent: “We Don’t Do Standby At This Airport”
A friend of mine was traveling yesterday and ran into a standby problem that showcases how poorly American Airlines trains its airport agents and supervisors. Yes, you are allowed to standby on an earlier American Airlines flight. No, American...
Firefighters Escort Passengers Off American Airlines Flight After Aircraft Slid Off Runway
American Airlines passengers were led off the aircraft by firefighters after their aircraft slid off the runway in Rochester in an incident AA has blamed on snowy conditions outside. Firefighters Lead American Airlines Off Aircraft After It Skids Off...
American Airlines Flight Attendant Arrested After Surreptitiously Filming Multiple Teenage Passengers In Lavatory
An update to the story about the American Airlines flight attendant who has been accused of surreptitiously filming a teenage girl in the lavatory of a flight: he has now been arrested and evidence of additional acts have been...
Man Claims American Airlines Bumped Him From First Class Seat To Accommodate Service Dog
Today we will explore another service dog issue, this time involving a seat assignment in first class on American Airlines. A passenger indignantly laments that he was moved to accommodate a dog. Should AA be in the business of...
American Airlines Adds Members-Only AAdvantage Benefits
I think American Airlines is smart to start offering additional and exclusive benefits to AAdvantage members, which is a reasonable way to promote loyalty and direct bookings to its own channels. Let’s explore these changes. New American Airlines Benefits...
Claim: American Airlines Gate Agent Threatened To Cancel Flight If 20 People Did Not Take Taxi Instead
An American Airlines gate agent purportedly threatened to cancel a flight to Charlotte if 20 people did not agree to give up their seats and take a taxi instead. Did A Gate Agent For American Airlines Threaten To Cancel...
