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Category Archives: Analysis

AnalysisUnited Airlines

What Cranky Flier Misses In United Airlines Pacific Load Factor Analysis

Matthew Klint Posted onApril 23, 2024 33 Comments
United Airlines Asia-Pacific Loads

One of my favorite industry blogs is Cranky Flier, written by Brett Snyder. We both live in Los Angeles and I have benefited from his perspective for years. But I think he missed a big issue in his recent...

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AnalysisUnited Airlines

Boeing 737 Mechanic Explains Why United Airlines Is Under Scrutiny

Matthew Klint Posted onMarch 25, 2024March 26, 2024 23 Comments
FAA Boeing 737-900ER Inspections

A Boeing 737 mechanic has weighed in a helpful way that provides insight as to why United Airlines now finds itself under FAA scrutiny. Veteran Boeing 737 Mechanic Offers Opinion On Why Increased Scrunity Over United Airlines Is Justified...

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AnalysisLyftUber

As Uber And Lyft Threaten To Suspend Service, Minneapolis Hurts The Very People It Intends To Help…And Fuels Trump’s Rise

Matthew Klint Posted onMarch 18, 2024March 18, 2024 134 Comments
Uber Lyft Minneapolis

If it follows through on its warning, you will soon no longer be able to catch an Uber or Lyft in Minneapolis, Minnesota. That truly hurts the very people the City Council set out to “help” by raising minimum...

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AnalysisSpirit

The Spirit Airlines Paradox…

Matthew Klint Posted onJanuary 20, 2024 15 Comments
Spirit Airlines Paradox

Phillip Longman offers an interesting piece in The Atlantic with the same title, noting the tension between too little competition squeezing consumers and too much competition leading to a race to the bottom in the US airline industry. Let’s...

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AnalysisJAL

Did Passengers Flout Flight Crew Instructions On JAL A350-900 That Collided With Coast Guard Aircraft In Tokyo Haneda?

Matthew Klint Posted onJanuary 2, 2024January 3, 2024 37 Comments
Japan Airlines A350-900 Evacuation

Tragedy struck this evening in Tokyo when a Japan Airlines A350-900 struck a Japanese Coast Guard Dash 8-300, killing five on the Coast Guard aircraft. If there is any glimmer of good news in this story, it is that...

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Alaska AirlinesAnalysishawaiian airlines

Alaska Airlines Already Indicates It Might Not Keep Both 787 And A330

Matthew Klint Posted onDecember 5, 2023 30 Comments
Alaska Airlines All Boeing

Alaska Airlines says that fleet rationalization is part of its “DNA” and is already considering whether it will keep both the Airbus A330 and Boeing 787 as part of its long-term fleet strategy after a merger with Hawaiian Airlines....

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Alaska AirlinesAnalysishawaiian airlines

The Widebody Implications For Alaska Airlines Of Hawaiian Airlines Merger

Matthew Klint Posted onDecember 4, 2023December 4, 2023 29 Comments
Alaska Airlines Widebody Merger

Although Alaska Airlines plans to keep Hawaiian Airlines as a separate entity, I wonder if we might see Alaska Airlines operate widebody aircraft for the first time in a move that could transform the dynamics of Alaska’s transcontinental service....

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Alaska AirlinesAnalysis

Analysis: Alaska Airlines Unveils Sustainable Mileage Plan Award Changes Coming In 2024

Matthew Klint Posted onNovember 15, 2023November 15, 2023 5 Comments
Alaska Mileage Plan Sustainable

Alaska Airlines will update its Mileage Plan award charts in 2024 with new zone and distance-based pricing. There are winners and losers versus current redemption pricing, but I am optimistic these changes represent a sustainable path forward for the...

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AnalysisDelta Air Lines

Will You Reward Delta Air Lines For Being Honest?

Matthew Klint Posted onOctober 25, 2023November 13, 2023 33 Comments
a woman sitting in an airplane with a man on the side

Now that the dust has settled, I am trying to get a feel for how Delta Medallion elites will approach loyalty on Delta going forward. Will Delta Air Lines’ candor about its ultimate intentions deter loyalty now? When it...

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AnalysisUnited Airlines

Why United Airlines Is Profitable And Budget Carriers Are Losing Money

Matthew Klint Posted onOctober 19, 2023November 13, 2023 20 Comments
rows of seats on an airplane

United Airlines held its Q3 earnings call yesterday in which various executives offered statements about United’s performance and fielded questions from analysts. I found the discussion over why United Airlines’ domestic yields are trending in the opposite direction of...

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AnalysisNewsUnited Airlines

Exclusive: United Airlines’ Shrinking Domestic Route Network Will Not Rebound

Matthew Klint Posted onOctober 6, 2023November 13, 2023 27 Comments
a man standing on a stage

United Airlines is adding over 800 aircraft to its fleet over the next decade, but many smaller cities that were once served via United Express will not return to the route map. United Airlines COO: “Saturated” Domestic Network Will...

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AnalysisUnited Airlines

My Blueprint For United MileagePlus In 2024-2025

Matthew Klint Posted onOctober 3, 2023November 13, 2023 12 Comments
a man in a suit holding a glass of wine

United Airlines has not yet announced any program changes to MileagePlus for next year. Perhaps it is waiting a bit longer for the dust to settle at Delta Air Lines before making any adjustments to its own program, which...

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AnalysisDelta Air Lines

Silence Is Not Golden: Delta Air Lines Made Critical Communication Error

Matthew Klint Posted onSeptember 20, 2023November 13, 2023 53 Comments
a woman serving drinks to a man on an airplane

Jonathan Jacobs offers an interesting take on the recently announced changes to the Delta Sky Miles program, focusing not so much on the changes themselves as on the way in which Delta communicated them. The idea that Delta showed...

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AnalysisDelta Air LinesUnited Airlines

How United Airlines Can Poach Discontent Delta Elites

Matthew Klint Posted onSeptember 16, 2023November 13, 2023 26 Comments
a man and woman sitting in a plane

The grass is not always greener on the other side and the changes at Delta Air Lines announced this week will not necessarily move people to abandon Delta. But the rather punitive changes Delta announced for its SkyMiles program...

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AnalysisHyatt

I Explain Loyalty To Hyatt CEO, Plus A Warning

Matthew Klint Posted onSeptember 15, 2023November 13, 2023 51 Comments
a room with a fireplace and a couch

Hyatt says it is adjusting to the new reality of reduced business travel but more leisure travel, though it seems to me Hyatt is just preparing us for a major devaluation next year. That would be a disastrous move...

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AnalysisDelta Air Lines

Delta Air Lines Makes It Easier To Embrace Being A Free Agent

Matthew Klint Posted onSeptember 14, 2023November 13, 2023 47 Comments
an airplane flying over land

Part of me masochistically hopes that United Airlines will follow Delta Air Lines and make obtaining top-tier status so prohibitively hard that I will finally be liberated from the status hamster wheel. Delta SkyMiles Changes Make It Easier Than...

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AnalysisUral Airlines

A Pilot Analyzes Ural Airlines A320 Crash Landing In Siberian Field

121pilot Posted onSeptember 14, 2023November 13, 2023 7 Comments
an airplane on the ground

A very rare event has occurred in Russia with the successful off-field crash landing of a Ural Airlines Airbus A320. Ironically It was the same airline that became somewhat famous in 2019 when one of their other A320s suffered...

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AnalysisJetBlueLaw In Travel

How Much Will Fares Rise In A JetBlue – Spirit Airlines Merger?

Matthew Klint Posted onAugust 26, 2023August 26, 2023 18 Comments
jetblue spirit merger

A previously reported story that JetBlue mistakenly failed to redact key information suggesting post-merger Spirit Airlines fares would rise 40% was inaccurate. It was the plaintiffs who are suing to block the merger who made such a claim. JetBlue:...

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AnalysisUnited Airlines

Israeli Journalist Insists Jewish Seatmate Harassed Her On United Airlines, But Witnesses Say Otherwise

Matthew Klint Posted onAugust 17, 2023November 13, 2023 10 Comments
a group of people on an airplane

Yesterday I wrote about a female Israeli journalist who claimed that her observant seatmate on a United Airlines flight from Tel Aviv asked her to move due to his religious conviction that men and women could not be seated...

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AnalysisUnited Airlines

In Defense Of United Airlines CEO Scott Kirby: Those Calling On Him To Resign Are Crazy

Matthew Klint Posted onJuly 1, 2023November 13, 2023 84 Comments
a man standing in front of a plane

There is no question that United Airlines CEO Scott Kirby erred in taking a private jet to his home in Colorado while his airline melted down and thousands of passengers and crew members were stranded. But calls for his...

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