More are reporting that their Air China award reservations booked with United MileagePlus miles are being cancelled and United is finally waking up to the problem. Still, there is no solution in sight. You should be vigilant in monitoring...
United Releases Award Space on New Los Angeles – Melbourne Route!
United formally announced new service between Los Angeles and Melbourne yesterday. The route will operate 6x weekly, utilize a Boeing 787-9, and be operated by ex-Continental crews. On Wednesday, I noted– United has indicated that the flight will be...
Brussels Airlines Award Space Returns to united.com
Shielded from the user-friendly united.com, Brussels Airlines has been one of the hidden secrets of my award booking business for several months. Award space is generous in both economy and business class and Brussels Airlines serves both Washington Dulles...
Customer Friendly? United Softens Blow of New Award Chart
United Airlines left a substantial question unanswered before its award chart devaluation yesterday–what changes to awards booked under the old chart will be permitted without having to pay additional miles? Today, it answered the question and also lessened the...
Germanwings (4U) Award Space Now Available on United.com
United Airlines MileagePlus members have been eligible to earn miles on Germanwings, the Lufthansa low-cost-subsidiary since last October, with the promise that Germanwings flights would soon be available for mileage bookings. Now, Germanwings flights are bookable on united.com in both...
The ANA Award Search Tool is Great, but not Perfect
Even if it can be a bit cumbersome to use, I have found ANA’s award search tool to be the single most accurate source of Star Alliance award availability for several years. Singapore Airlines space has been problematic–ANA automatically...
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Top 10 Airline Award Redemptions for January 2014
With the new year here and many changes negatively affecting airline loyalty programs now in effect or shortly taking effect, there are still a number of superb deals available. Here are my top ten award travel bright spots for...
Additional Business Class Saver Award Space for Elite Members of United MileagePlus Program
United is massively devaluing its award chart at the end of the month and has instituted a minimum-spend requirement for elite qualification in 2014. With deep cutbacks to the domestic front cabin product and few flights with internet, questioning...
3:1 Avianca Lifemiles Today Only
A targeted e-mail went out to Avianca Lifemiles members this morning with a 3:1 mileage purchase offer: buy 1,000 miles and get 2,000 free, today only. 1,000 miles costs $30 + tax, so you’re getting miles for one cent, pre-tax....
Singapore Airlines Accuses United Airlines of Lying About Pulled Online Award Space
Last week, United announced that it would no longer offer online searchability for Singapore Airlines award space. United stated this was a “mutual” decision but implied that Singapore had requested that United remove the space. Hi everyone, I wanted...
Generous Lufthansa First Class Award Availability between Tokyo Haneda and Frankfurt
When Lufthansa recently announced new service between Mexico City and Munich as well as Toronto and Munich, premium class award seats were released on every flight. Even first class, which is normally only released to Star Alliance partners two...
100% Bonus on Shared US Airways Miles (Business Class to Europe + Asia for $1027.50)
US Airways is running the most lucrative mileage purchasing promotion this week, from 02-06 December 2013. Notice I said the most lucrative, not its most lucrative. Nowhere else in the airline industry can you generate enough points to travel to...
Generous Premium Award Space On British Airways’ 787 Between Austin and London in August 2014
I help a lot of families use their miles and points to book family vacations and even with depressed business demand for premium seats during the summer, finding three or more business class seats on the same flight often...
Leaked US Airways Memo: Agents Forbidden to Manually Request Award Space
US Airways apparently did not appreciate my story on how to book blocked Lufthansa award space, because a new memo has been issued that explicitly instructs Dividend Miles agents not to manually request award space on any flight. It was...
Clarification from United Airlines on Award Chart Changes
United has addressed some initial confusion stemming from its announcement yesterday that on 01 February 2014 the award chart chart will be massacred. 1. United claims the cost of premium seats on partner carriers is “out of sync” with...
American Express Transfer Bonuses
Update: Offer Expired American Express launched two transfer bonuses last week that are far from earth-shattering, but still valuable under the proper circumstances. Through December 31, 2013, AMEX was offering a 20% bonus on points transfers to partner British...
Last Day for 100% Bonus on Shared US Airways Miles
Update: Offer Expired. US Airways’ amazing 100% bonus on miles transferred between accounts ends tonight. If you have US Airways miles and are considering an award redemption next year, this offer could help you reach that goal and save a...
US Airways 100% Bonus on Shared Miles is Back!
Last week I highlighted the benefits of US Airways’ frequent 100% bonus on purchased miles promotion and predicted it would be back this month. Instead, US Airways has announced an even better promotion! Through October 15, 2013 US Airways...
Why the US Airways Dividend Miles MasterCard is Still Worthwhile
I remain deeply unsatisfied with the indifference US Airways has shown to booking Lufthansa award space I wrote about last week, but US Airways miles remain highly valuable, particularly when compared to partner Star Alliance carriers. For that reason,...
Diagnosing a Problem: Booking Lufthansa Award Space with US Airways Dividend Miles
14 NOV 13 UPDATE: Leaked US Airways Memo: Agents Forbidden to Manually Request Award Space US Airways has not left Star Alliance yet, but if you are trying to book a Lufthansa award next year it might as well have....
