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Category Archives: Law In Travel

Law In Travel

Passengers Threatened with Arrest for Taking Cell Phone Videos

Matthew Klint Posted onJanuary 10, 2018November 14, 2023 2 Comments
Porter Airlines Video Arrest

Let’s start with the bottom line: when airline personnel threaten you with arrest for taking pictures or video, ignore them. It won’t happen. It has been a cold week in the Northeast and that has led to many weather-related...

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Air FranceLaw In TravelMistake Fares

Air France Holding My Money, Hasn’t Reached Out…22 Days Later

Matthew Klint Posted onJanuary 9, 2018November 14, 2023 36 Comments
a man and woman sitting in a chair

It has been 22 days since I booked a suspiciously cheap Air France first class fare. While Air France cancelled the ticket four days after booking, it still has not refunded my money or even reached out to me...

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Air BerlinLaw In TravelLufthansa

German Government Accuses Lufthansa of Illicit Price Hikes

Matthew Klint Posted onJanuary 4, 2018November 14, 2023 2 Comments
Lufthansa Price Fixing

A German regulatory agency is accusing Lufthansa of unjustified price hikes in the wake of Air Berlin’s bankruptcy. Per thelocal.de: Germany’s Federal Cartel Office (FCO) is currently probing complaints that Lufthansa fares shot up on some routes after bankrupt...

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aeroplanLaw In TravelSWISS

Update from Aimia (Aeroplan) RE: My Demand Letter

Matthew Klint Posted onJanuary 3, 2018November 14, 2023 6 Comments
Aimia Demand Letter

Literally minutes after posting yesterday about purchasing SWISS First Class tickets, I received an email from the legal department of Aimia, parent company of Aeroplan. I do not believe that post and this response are at all related. I’ve spoken...

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Delta Air LinesLaw In Travel

Delta Accused of Anti-Semitism in FA Lawsuit

Matthew Klint Posted onJanuary 3, 2018November 14, 2023 11 Comments
Delta Jewish Lawsuit

“Delta has encouraged and maintained an anti-Jewish, Hebrew and ethnic Israeli attitude among management, who…operate under an express assumption that ethnic Jews and Israelis cannot be trusted.” So claims a lawsuit filed in New York by four Delta FAs...

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FrontierLaw In TravelMistake Fares

Real or Mistake? Frontier Airlines Slashes Fares by 99%

Matthew Klint Posted onJanuary 3, 2018November 14, 2023 5 Comments
Frontier Airlines Fare Sale

Since the subject of “mistake fares” seems to be a recurring theme on this blog, let me ask you this: is 99% off too good to be true? Frontier closed 2017 with a 99% off sale using the promo...

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aeroplanFirst ClassLaw In TravelSWISS

I’m Booked in SWISS First Class, Zurich to Los Angeles…

Matthew Klint Posted onJanuary 2, 2018January 2, 2018 88 Comments
SWISS First Class Aeroplan

Sometimes, you have to put your money where your mouth is. In what seems like so long ago, I promised: But mark my words: my family will fly in SWISS First together to end our holiday trip to Germany....

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ANALaw In TravelLos Angeles LAXUnited Airlines

Fascinating: Foul Play and Intrigue Onboard ANA Flight to Nowhere

Matthew Klint Posted onDecember 29, 2017November 14, 2023 6 Comments
ANA Stowaway Brothers

Turns out there may have been a very good reason to turn an ANA flight around over four hours into its journey…a genuine stowaway onboard. > Read More: Supermodel’s Account of the 8hr ANA Flight from LAX to LAX I...

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Law In TravelUnited Airlines

UPDATE: United Insists It Did NOT Boot Woman From First Class for Congresswoman

Matthew Klint Posted onDecember 27, 2017November 14, 2023 36 Comments
Shiela Jackson Lee Bump

I had a telephone conversation with United Airlines yesterday about the events surrounding the Washington, DC woman who found herself booted from first class and a Congresswoman in her original seat. If you missed out on yesterday’s post, you...

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Law In TravelliveryUnited Airlines

Congresswoman Poaches First Class Seat, Accuses Victim of Racism

Matthew Klint Posted onDecember 26, 2017November 14, 2023 62 Comments
Congresswoman Steals First Class Seat

A teacher has accused a prominent Democratic Congresswoman of stealing her first class seat on a United flight from Houston to Washington, DC. Jean-Marie Simon was traveling back from Guatemala to Washington, DC via Houston. Upon boarding her connecting flight...

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Law In Travel

Is U.S. Biometric Exit Program Constitutional?

Matthew Klint Posted onDecember 23, 2017November 14, 2023 6 Comments

While exit controls do not exist when leaving U.S. airports, they are coming…in some form. But the Department of Homeland Security’s experimental new Biometric Exit Program may be unconstitutional in its current form. Mandated by Congress in 1996 and re-affirmed after...

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Korean AirLaw In TravelNews

Case Closed: Korean Air “Nut Rage” Executive Avoids Prison

Matthew Klint Posted onDecember 21, 2017November 14, 2023 7 Comments
Korean Air Nut Rage Jail

Cho Hyun-ah, famous for her nut rage incident at JFK, will avoid jail time after the South Korean Supreme Court upheld her suspended sentence. In case you forgot: Heather Cho, 40, was in a first class seat on a...

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aeroplanAir CanadaLaw In TravelSWISS

My Demand Letter to Aeroplan

Matthew Klint Posted onDecember 20, 2017November 14, 2023 46 Comments
Aeroplan Demand Letter

In the interest of transparency, I’m keeping you updated on what/how I communicate with Aeroplan concerning the SWISS First Class award controversy. Having been thus far unable to resolve this in a manner that suits me, I just mailed...

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aeroplanLaw In TravelSWISSUnited Airlines

Did Anyone Lose Their SWISS First Class Reservation with United?

Matthew Klint Posted onDecember 15, 2017November 14, 2023 20 Comments
SWISS First Class United Miles

As I prepare my legal case against Aeroplan, I have a question to anyone who recently booked SWISS First Class award space via United: is your reservation still intact? I’m trying to draw to sufficient data points to weigh...

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AnalysisLaw In Travel

We Need More Airport Smoking Lounges, Not Fewer

Matthew Klint Posted onDecember 14, 2017November 14, 2023 15 Comments
Airport Smoking Lounges

The Centers for Disease Control argues that indoor smoking rooms must be eradicated from airports worldwide in order to reduce risk to second-hand smoke. I take the opposite approach: I believe non-smokers are better protected though MORE indoor smoking...

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AnalysisLaw In Travel

Trump Administration: Baggage Fee Disclosures are Too Burdensome

Matthew Klint Posted onDecember 12, 2017November 14, 2023 2 Comments
DOT Baggage Fee Rules

When left to their own devices, I don’t trust airlines to look out for anyone but themselves. While that is not always mutually exclusive to consumer interests, in the case of fee disclosures, it usually is… Fee disclosure should...

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aeroplanAir CanadaAward BookingsLaw In TravelSWISS

Aeroplan Plan of Attack: DOT First, Lawsuit Later

Matthew Klint Posted onDecember 7, 2017November 14, 2023 48 Comments
Aeroplan Attack Plan

Aeroplan apparently won’t honor the SWISS First Class award tickets issued last week. I say apparently because Aeroplan still hasn’t contacted me directly concerning my ticket and the reservation still shows intact if I login to my Aeroplan account....

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Law In TravelMiddle East SubsidiesNews

Senate Version of Tax Cut Bill Eliminates Tax Hike on Gulf Carriers

Matthew Klint Posted onDecember 4, 2017November 14, 2023 6 Comments
Gulf Airlines Senate Tax Increase

The final tax cut bill has not reached the President’s desk yet, but the U.S. Senate has wisely cut a ridiculous tax increase levied on foreign airlines from its version of the bill. Per the Los Angeles Times: Sen....

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aeroplanLaw In TravelSWISS

Dear Aeroplan, If You Cancel My SWISS First Class Tickets, I Will Sue You

Matthew Klint Posted onDecember 1, 2017November 14, 2023 123 Comments
Aeroplan Lawsuit

I hope you felt the excitement in my two posts yesterday and post earlier today about flying with my family in SWISS First Class. I was truly ecstatic. So you can imagine how I felt when One Mile at...

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Air FranceArgentinaLaw In Travel

Masturbation or Self-Gratification? Penetrating the Air France Controversy

Matthew Klint Posted onNovember 21, 2017November 14, 2023 12 Comments
Air France Masturbation Controversy

Speculation continues over what really happened onboard Air France 228, from Paris to Buenos Aires, on October 29th. Live and Let’s Fly will never be a willing purveyor of “fake news” so let’s dig a bit deeper. A passenger...

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