In a staring contest that pitted a United Airlines flight attendant against a passenger, the flight attendant won. A United flight bound for Tel Aviv made a u-turn and returned to Newark after a dispute over a crew seat....
United Airlines Sees Fundamental Shift In International Traffic
United Airlines held an earnings call yesterday to discuss its 2023 first quarter loss. During that meeting, a pair of interesting observations was revealed by CEO Scott Kirby and CCO Andrew Nocella on the current nature and market of international...
Southwest Airlines Flights Resume After Nationwide Ground Stop Blamed On Firewall Failure
Southwest Airlines flights have resumed after a technical glitch led to a short nationwide ground stop. Southwest has blamed the issue on firewall failure. Southwest Airlines Firewall Failure Results in Temporary Nationwide Ground Stop For roughly an hour this...
United Airlines Expanding In South Pacific With Three New Routes, Including Christchurch Nonstop
United Airlines is building up its network in the South Pacific with a trio of new routes, including the first-ever nonstop flight from California to New Zealand’s South Island and new routes to Australia and New Zealand from Los...
United Airlines Adding Hot Mid-Flight Snacks On More Polaris Flights
United Airlines is adding hot mid-flight snacks and fresh fruit to more flights in its long-haul Polaris Business Class, another step toward returning meal service to pre-pandemic levels. Hot Mid-Flight Snacks + Fresh Fruit On More United Airlines Polaris...
United Airlines Adds New Visible Recognition Of Employee Longevity
Look a bit more closely at your United Airlines gate agent, flight attendant, pilot, or other customer-facing employees and you might soon be able to tell how many years they have been with the company. It is part of...
American Airlines First Class Passenger Dragged Off Plane After Demanding Pre-Departure Beverage
David Dao 2.0? An American Airlines first class passenger was purportedly dragged off a flight after becoming irate when flight attendants refused his demand for a pre-departure beverage. Who is at fault here? First Class Passenger On American Airlines...
Incredible: FBI Raids Wrong Hotel Room, Handcuffs Delta Pilot
Nothing like a botched middle-of-the-night raid that resulted in a Delta Air Lines pilot being dragged into his hotel bathroom, handcuffed, and interrogated for an hour to inspire confidence in the Federal Bureau of Investigation (FBI). FBI Raids Hotel...
United Airlines Wants Flight Attendants To Create “Wow Factor” Onboard
A memo from United Airlines to flight attendants urges cabin crew members to create a “wow factor” onboard for passengers and offers a number of tips they can use to achieve that goal. United Airlines Offers Tips To Create...
Atlantic Airways Announces New York Service From Faroe Islands
After hinting at it for years, Atlantic Airways has officially unveiled plans to fly from the Faroe Islands to New York City during the late summer and early autumn months. Atlantic Airways Will Launch A320neo Service From Vágar, Faroe...
Air France-KLM Business Class Seat Assignment Fees: Unwelcome Yet Reasonable
Air France-KLM will begin collecting a fee for non-status passengers to pre-reserve seats in business class. While an unwelcome and customer-unfriendly move, the policy change is reasonable. Air France-KLM Will Charge For Advance Seating In Business Class As flagged...
Flight Attendants At United Airlines Asked To Self-Report Poor Service Via “Marginal Service Reports”
With more service elements returning but staffing remaining stagnant, the union representing flight attendants at United Airlines is encouraging flight attendants to file so-called “marginal service reports” to self-report when things go wrong onboard, including poor service. Union Encourages...
United Airlines Names New MileagePlus CEO
United Airlines has named Richard Nunn as its MileagePlus CEO, a newly-created position that will “oversee the next chapter for the continued expansion of United’s industry-leading loyalty business.” Richard Nunn Named United Airlines MileagePlus CEO Richard Nunn does not have...
United Airlines Adds Château d’Esclans Rosé Wine To Polaris Business Class
Polaris Business Class passengers on United Airlines can now enjoy a glass of Whispering Angel Rosé from Château d’Esclans. Whispering Angel Rosé Wine Now Available On United Airlines I’m far afield from the wine scene (coffee is my preferred...
Southwest Airlines Flight Nearly Collides With Helicopter
The string of near-misses in US airspace continues, this time involving a Southwest Airlines 737 and a fire department helicopter at Hollywood-Burbank Airport in Southern California. Southwest Airlines Flight Aborts Landing To Avoid Hitting Helicopter In Southern California Lately,...
Catering Improvements Move Forward On United Airlines, Despite Quarterly Loss
Despite declaring an unexpected quarterly loss, United Airlines is moving forward with more catering improvements in April 2023, including the return of Japanese meals. Catering Improvements Move Ahead On United Airlines In April 2023 Every month, United has returned...
United Airlines CEO Explains Unexpected Quarterly Loss
United Airlines updated its quarterly guidance to reflect a projection of loss in the first quarter. Let’s review how United CEO Scott Kirby presented the updated guidance to investors. United Airlines CEO Offers Insights On Expected Q1 Loss Speaking...
Villa Kennedy To Reopen As Luxury Hotel In Frankfurt
Good news for the luxury hotel scene in Frankfurt, as the former Villa Kennedy Hotel will reopen as a hotel after all. Frankfurt’s Villa Kennedy Will Reopen As Luxury Hotel In 2024 Villa Kennedy, located on Kennedyallee in the...
Obscene? American Airlines Offers Pilots Up To $590K/Year
With one fell swoop, American Airlines CEO Robert Isom has bypassed the union and offered pilots at American a lucrative deal that matches Delta Air Lines and could see senior widebody captains earning up to $590,000 per year. Is...
Bandits Ambush 787-9 In Airport Cash Heist, Two Dead
Two people are dead after bandits ambushed a LATAM Boeing 787-9 aircraft in Santiago, Chile after they caught wind there was over $32 million of cash onboard. Two Dead After Armed Bandits Interdict 787-9 In Santiago Carrying $32.5MN In...
