A new and detailed theory suggests that a potential bird strike plus pilot error, coupled with faulty sensors, resulted in the ET302 crash. I’ve been following the ET302 crash closely as we all try to better understand what happened...
I Like The New Virgin Atlantic Seats, But…

Virgin Atlantic unveiled new a new business class product for its A350-1000 aircraft yesterday and there’s a lot to like about it. But talk about an anticlimactic moment… Let’s start with the positive. The new business class seat appears...
Is Delta Messing With JetBlue?

Delta, in partnership with Virgin Atlantic, announced plans to serve London Gatwick from New York and Boston. Is this really about pursuing two lucrative new routes or is it about discouraging JetBlue from the same routes? Like One Mile at a...
United, Delta Dynamic Awards Hurt Loyal But Infrequent Flyers Most

This week, United joined the ranks of Delta in removing their award chart and switching to dynamically (variably) priced award redemptions. While in some cases consumers may benefit from the change, infrequent but loyal flyers are hurt the most....
Boeing CEO Accepts Blame For 737 MAX Crashes

Boeing CEO Dennis Muilenburg issued an extensive statement concerning the preliminary report on flight 302 by Ethiopian Airlines. In it, he seems to apologize and accept blame for both the Lion Air and Ethiopian 737 MAX crashes. He also promises...
Huge Changes To United MileagePlus Coming On November 15, 2019

United Airlines is making big changes to the MileagePlus program this November. I just got off the phone with Luc Bondar, United’s Vice President of Loyalty and head of the MileagePlus program: we spoke for 35 minutes. I’ll have...
United Flight Diverts To Dallas After Cockpit Screens Malfunction

A United Express flight bound for Houston diverted to Dallas after two pivotal cockpit screens shut down without warning and could not be restored. United flight 4390, a CRJ-200 operated by Express Jet, departed from Knoxville, Tennessee on time...
United Airlines Suspends Service To New Delhi

Citing the continued closure of Pakistani airspace and strong seasonal winds, United Airlines will suspend its service to New Delhi for two weeks. A flight attendant shared a note she just received: Due to seasonal winds and the continued...
The Conspiracy To Crush AirAsia In Indonesia

Two airlines in Indonesia…and arguably the Indonesian government as well…have teamed up to squeeze AirAsia out of Indonesia. It’s a fascinating story of deception and duplicity. Imagine a circular rope. In the center is AirAsia Indonesia. Around it are...
Former United Executive Is Starting (Another) New Budget Airline

United’s former Chief Financial Officer, Andrew Levy, wants to start a budget airline to serve secondary airports in the USA. Levy also helped to establish Allegiant Air, but hopes to establish a more “reliable” airline than the current batch...
United Airlines Partners With Sunday Riley For New Amenity Kits

So long Cowshed, hello Sunday Riley. United has unveiled new amenity kits and a partnership with a niche American beauty brand. Later this month, United will roll out new amenity kits in Polaris (business class), Premium Plus (premium economy),...
A Fresh “Green New Meal” Era For Airline Food

You’ve heard about the Green New Deal, but have you heard about the Green New Meal? Singapore Airlines (SIA) embraced a “From Farm to Plane” concept a couple of years ago and has slowly been expanding it. This year, Singapore...
United Will Trial New Express Dining Service Concept In Business Class

United will trial express dining service for all Polaris Business Class passengers on late-evening transatlantic departures from Washington Dulles next month. I’ve written about the problem of late-evening departures to Europe before. Eastbound transatlantic flights from the East Coast are short...
Details On The New Breakfast Coming To American Airlines

American Airlines will “enhance” onboard meal service in several areas next month, but breakfast in economy class will actually improve. Citing an internal memo, View from the Wing reported several negative changes to AA catering set to kick in soon....
Passengers Hospitalized After United 737-800 From Baltimore Diverts To Washington Dulles

A United flight from Baltimore diverted to Washington Dulles after passengers and crew became sickened by noxious fumes. The smell of fumes was present upon boarding only worsened as the flight took off. Passengers complained of nausea, headaches, chest pain,...
Warren Buffett’s Delta “Mistake”

Berkshire Hathaway Inc., Warren Buffett’s company, now owns more than 10% of Delta Air Lines. Buffett calls that an unintended mistake. Last month, independent of one another, Delta bought back more of its own stock. Meanwhile, Berkshire Hathway increased its...
Why Lufthansa Bought 787s And More A350s

The only reason why Lufthansa bought 40 Airbus A350s and Boeing 787s last month was because it can no longer grow in Frankfurt. Lufthansa CEO Carsten Spohr is in the USA this week. Yesterday, he told Flight Global in Washington,...
Lufthansa May Buy 100+ Boeing 737 MAX

Lufthansa CEO Carsten Spohr claims his airline has not lost faith in Boeing and is mulling a narrowbody order for over 100 aircraft. Speaking about Boeing, Spohr told Reuters: We have not lost our trust in Boeing. They’ve built...
United Airlines Grants Lifetime Global Services Status To Medal Of Honor Recipients

The Medal of Honor is the highest and most prestigious military award in the USA. Recipients of the award enjoy a host of benefits both inside and outside the military. United Airlines is adding to that list with free...
A New 54-Mile Flight On British Airways In The Middle East

British Airways will add a new 54-mile extension onto its service to Manama, linking the Bahraini capital to the Kingdom of Saudi Arabia. Starting on December 01, 2019, BA will add a tag from Manama, Bahrain to Dammam, Saudi Arabia....