British Airways faces a £183m ($230m) fine for exposing sensitive customer information. But the company’s leaders are vowing to fight it in open court while downplaying BA’s culpability. Thanks to what the British Information Commissioner’s Office (ICO) called “poor security...
American Airlines Suing Mechanics Isn’t Helpful
American Airlines, in a contract dispute with their mechanics that has lasted years, has decided not only to sue mechanics for a work slowdown but is seeking penalties in a judgment from the courts. But that’s not helping contract...
Toronto Raptors Star Takes Free Jet (Like Drake) To Los Angeles
Toronto’s hero of the NBA Finals, Kawhi Leonard, didn’t just get the keys to the city, he got a free jet deal from Cargojet akin to Toronto rapper, Drake. Just weeks later, the hero of “the six” moved to...
Lawyer Jailed For Spitting On Air India Flight Attendant Commits Suicide
A sad story out of England, where an Irish lawyer was found dead in her home just days after she was released from prison for spitting on an Air India flight attendant. Simone Burns had a few too many...
Sad: Kenya Airways 787 Stowaway Found Dead In London Garden
In another reminder of the foolishness of stowing away on a commercial airliner, a man fell from the undercarriage of a Kenya Airways 787 and was found dead in a south London garden. The man, who has not yet...
Boeing Falsified Records For 787 Sold To Air Canada
As Boeing struggles to regain its credibility in light of ongoing 737 MAX issues, it now faces a new a brand new credibility crisis. After an Air Canada 787 developed a fuel leak, Boeing admitted that it falsified manufacturing records....
Banks May Force United, Others To Change Loyalty Programs
Airlines are dependent on banks to buy award miles with exclusive credit card deals but at least one relationship (Chase and United Airlines) is struggling. Could this be the moment that airlines reverse course? If you are considering booking travel or signing...
Toronto Raptors Player Gets Drake’s Free Jet Deal
The Canadian rapper, Drake, announced that he had secured a 767 for his personal flying. The deal was likely not as advertised to the public and media’s dismay. Now, Toronto Raptors small forward Kawhi Leonard has one too. If...
Another United Emergency Landing At Newark
Takeoffs and landings have resumed at Newark Liberty International Airport after a United flight bound for Houston made an emergency landing. Flight 2098 departed New York LaGuardia Airport at 7:57AM this morning, bound for Houston Bush Intercontinental. Shortly after...
In Hong Kong, United Giveth And Taketh Away
United will add a second daily service between San Francisco and Hong Kong starting this autumn. But the new service comes at the expense of United’s Hong Kong – Guam service. Second Daily Service From San Francisco to Hong...
United Airlines Extends 737 MAX Cancellations
United Airlines has extended the cancellation of Boeing 737 MAX aircraft until at least September 3rd. This time customers may feel the pain. Unlike on American and Southwest, United has successfully reduced the impact of the 737 MAX groundings...
Delta, JetBlue Offer Travel Waivers For Dominican Republic
After a number of highly-publicized deaths of U.S. tourists, Delta and JetBlue are offering official travel waivers for passengers traveling to the Dominican Republic in the months ahead. Meanwhile, American and United are offering “re-accomodation” on a case-by-case basis....
Is A330neo Causing Dizziness + Vomiting?
Across several flights, both passengers and crew members on TAP Air Portugal have complained the A330neo is making them nauseous and even inducing vomiting. Is there something wrong with the new A330neo? Airbus and TAP Air Portugal are quick...
FAQs About The Looming Airline Catering Strike
You may have seen a lot of headlines this week about a potential strike by union members from two airline catering companies. What is their beef? How would a strike impact you? Let’s explore the issues at stake. Who...
New Lufthansa Premium Economy Seat
Lufthansa has unofficially unveiled its new premium economy seat, set to debut on the 777-9 in 2020. While I’m sure the use of the new seat type in an investor presentation was deliberate, we are still left guessing as...
United Airlines Suspends All India Service Until September 1st
United Airlines is extending the suspension of both of its India routes until at least September 1st. First it was the Pakistani airspace closure. Then it was saber-rattling over Iran. Then the Federal Aviation Administration banned flying in Iranian...
Lufthansa Breathes New Life Into Brussels Airlines
Brussels Airlines will not be consolidated into Eurowings after all. In fact, Lufthansa is scaling back Eurowings exclusively to shorthaul operations. As I wrote about last week, the Lufthansa Group’s Eurowings division has been a loss-leader, weighing down the...
American Airlines Mechanics Making Their Mark
I have written previously about dissatisfied American Airlines employees, recently the mechanics have made the most noise. Now, the results of their actions have begun to show. If you are considering booking travel or signing up for a new credit card please click...
Air France May Retire A380 Even Earlier
Air France may not bother to upgrade its outdated premium cabins seats on the A380. The exorbitant price tag is difficult to justify. But that creates a serious problem for the carrier’s five-year plan and may lead to an...
Trump Proudly Displays New Air Force One Model In Oval Office
U.S. President Donald Trump proudly showcased a model of the next-generation Air Force One in the Oval Office and offered further explanation on his choice of new livery. Last week, President Trump showed renderings of the new livery to...