Something doesn’t add up here. A 16-year girl was flying from Seattle to Newark for a summer fellowship program at Princeton. She was seated in a window seat and awoke to find a man’s hand on her thigh. The...
Thuggish Former United Gate Agent Suing the Man He Assaulted!
Remember my post about the ex-United thug named Alejandro Anastasia who shoved down the senior citizen at Houston Bush Intercontinental Airport as fellow employees look on? The victim sued him and United fired him. But now he’s countersuing for $1...
United Airlines Serves Best Champagne in the World? I’m Skeptical
United Airlines recently won Global Traveler’s 2017 Wines on the Wing award for serving the best champagne in international first class. The winner: Joseph Perrier Brut Cuvée Royale 2004. While I don’t purport to be a champagne expert, I’m skeptical. My...
One Surprising Reason to Buy United Basic Economy
Here’s the ironic thing about buying a Basic Economy ticket on United Airlines. By not being able to pre-assign a seat, you often end up with one of the best economy seats on the aircraft. My brother’s girlfriend accidentally...
United Airlines Cuts Service to Hangzhou
United Airlines is finding its mission to expand to secondary cities in China is not as profitable as initially hoped for. The carrier will suspend service to Hangzhou effective October 16, 2017. We have no official announcement from United...
United Airlines’ Food Trucks in New York + San Francisco
Look for food trucks bearing a United Airlines logo circling New York and San Francisco over the next couple weeks. Find one and you’ll enjoy a complimentary destination-themed dessert from one of United’s international destinations. The food trucks will...
United Pilots: Foreign Airlines Should Be Required to Hire U.S. Pilots
While management seems more focused on Gulf Carriers, airline unions have set their crosshairs on low-cost carriers like Norwegian. Why? Labor costs, specifically Norwegian practices to keep them low. But have United pilots taken it a step too far...
United 747 Will Fly Domestic on Friday
United is retiring its 747-400 fleet this autumn. While I’m hearing rumors of a farewell domestic tour, nothing has been confirmed yet and the final flight is still scheduled from Seoul to San Francisco on October 29, 2017. But...
United Airlines Adds New London Service from Denver
As United faces mounting competition from Frontier and soon Norwegian in Denver, it is embracing the fight rather than abandoning it. Today the carrier announced new seasonal service to London starting next spring. United has tried service between Denver and...
Overconfident? United Airlines Mocks Frontier Airlines
United Airlines’ President Scott Kirby is a smug man. I don’t even use that term in negative way. Such bravado has served him well at American and now United. But did he step over the line during a recent dressing down...
United Flight Diverts When Passenger Rushes Cockpit
A United flight was forced to turn around after a distressed passenger made a rush for the flight deck. United 898 was scheduled to leave Houston at 9:43p on Saturday evening for a short flight to New Orleans, but...
A Dishonest Smear in the Fight Over Gulf Subsidies
Earlier this month, Delta released a “documentary” attacking the Gulf Carriers. I didn’t even write about it because it represents unadulterated propaganda. But now a friend was attacked for criticizing it and I feel obligated to weigh in. Be warned: in the...
United FAs Now Empowered to Issue Onboard Compensation
One of the biggest problems of the failed Smisek era at United Airlines was that FAs and gate agents lost much of their flexibility. Rules were strictly enforced with consequences for bending them, but anti-customer policies were also implemented....
Live and Let’s Fly Weekend Digest: July 17, 2017
I’m hardly in full relaxation mode, but after another week in beautiful Germany I’ve acclimated back nicely to a life of paying in cash and not being able to buy groceries on Sunday! As we start thinking about the...
Surprisingly Delicious Meals out of Tel Aviv on United
Don’t ask why, don’t ask how, but I recently found myself in economy class (at least in Economy Plus with an open middle) on a 15hr flight from Tel Aviv to San Francisco on United Airlines. For my weekly Meal of...
United Airlines Trims Three European Routes
United Airlines is cutting back service to two cities in the United Kingdom and one in Ireland. Service to Birmingham, England will end on October 5th and the station will close: Last outbound flight departs Newark – EWR on...
Revealed: United 767 Polaris Cabin Layout
United Airlines is in the process of retrofitting its current 767-300 and 777-200 fleet to install new Polaris Business Class seats. The first 767 is now out of the factory and will enter service this summer on an unspecified...
Why MileagePlus Go Card is Actually Great
Critics have come out against the MileagePlus Go Visa Prepaid Card early and often. But I think many of their criticisms are unfair and don’t accurately reflect the wider market for this product. This card is a great value...
United CEO Blasts Qatar CEO for Sexist Remarks
Yesterday I wrote about blatantly ageist remarks made by Qatar Airways CEO Akbar Al Baker that ridiculed US-based flight attendants. Now United CEO Oscar Munoz has come out swinging against him. In a note to employees, a YouTube link to Akbar’s...
United 777-300ER Current and Future Routes
United Airlines ordered 18 777-300ER aircraft. The first 14 will be delivered during 2017 with the four additional aircraft coming in 2018. What routes can you find the new aircraft on? What’s So Good About the United 777-300ER? The United...
