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Home  >  United Airlines  >  New Cookies Onboard United Polaris Business Class
United Airlines

New Cookies Onboard United Polaris Business Class

Matthew Klint Posted onApril 26, 2018April 26, 2018 11 Comments

Chocolate is out, cookies are in. And not just any cookies, but delicious white chocolate cranberry cookies.

When United first unrolled its Polaris business soft product, every longhaul flight began with a chocolate truffle in premium cabins. Currently United passes out chocolate with the pre-arrival meal service.

But that changes on May 01st, when United ditches the chocolate in favor of cookies.

In response to customer feedback, beginning May 1, United will offer customers a pre-arrival dessert in place of the pre-departure chocolate that is currently served. On flights departing the U.S., customers will be served a white chocolate cranberry cookie from Christie Cookie Co., handcrafted from gourmet ingredients in Nashville, Tenn. Customers on flights that originate outside the U.S. will receive a box of chocolates.

I truly love cookies. In fact, it is dangerous to leave a plate of cookies near me. Some of you may not like the change, but I wholeheartedly endorse it, especially after sampling the cookies.

I may have had one several yesterday at the new Polaris Lounge in SFO. The lady encouraged me to “take some home” and I did…

That sign is going to have to be re-printed since “Polaris First” will soon be a relic of the past…

These are excellent cookies: my wife vouches for them too. Chocolate will still be served on flights originating outside the USA.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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11 Comments

  1. Garrett Reply
    April 26, 2018 at 5:48 pm

    Eh, they can just scratch the “first” out with a sharpie. 😛

  2. Tennen Reply
    April 26, 2018 at 8:15 pm

    Yum! I love their cookies! (well, the Doubletree ones, anyway) :-p Were you able to take advantage of all the lounge facilities during the preview, like the showers, daybeds, and dining? Can’t wait to see the rest of your photos!

  3. emercycrite Reply
    April 27, 2018 at 12:46 am

    LOL @ the UA drip-feed

  4. Santastico Reply
    April 27, 2018 at 2:54 am

    If I am to load myself with calories from a cookie I prefer the fresh baked Delta serves on international business class. The entire plane smells chocolate cookies. Hard to say no.

    • Matthew Reply
      April 27, 2018 at 8:06 am

      Delta’s are great, but I prefer these.

  5. Greg Reply
    April 27, 2018 at 9:01 am

    They should at least warm them up for a premium cabin service

    Glad the chocolates remain for the international origins – they are a touch of class

  6. JS Reply
    April 28, 2018 at 1:26 pm

    Are these cookies going to be served like in the picture, inside of a plastic wrapper? After arriving in Europe, following a TATL flight, I’m not likely to want to eat a cookie, but would certainly throw a packaged one in my bag for later in the day

    • Justin Reply
      April 28, 2018 at 1:40 pm

      Good thing it isn’t a wrapped apple for customs to find so they can offer a $400 fine. Oh wait, that’s Delta.

      • Matthew Reply
        April 28, 2018 at 1:45 pm

        I’d still declare the cookies.

        • JS Reply
          April 28, 2018 at 3:49 pm

          I wouldn’t worry about declaring a cookie arriving into Germany. Just walk through the green lane.

    • Matthew Reply
      April 28, 2018 at 1:46 pm

      They will be served in a plastic wrapper unless you want them warmed.

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