Sometimes stories are not what they first seem. A female passenger claims a United Airlines flight attendant threatened and shamed her when she refused to move seats for a Jewish passenger on a flight from Tel Aviv. But now...
Sweet Moment: United Pilot Flies A Very Special Flight Attendant…His Mother
Cole Doss is one of the many new young new pilots at United Airlines. Recently, the United pilot had the chance to a fly to Madrid with a very special flight attendant…his mother. United Pilot Flies His Mother For...
Lemon Roasted Chicken In United Airlines First Class
My Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. The lemon roasted chicken...
More Details Emerge About How A United Airlines 777 Almost Crashed Into Ocean
Now to a different story concerning Maui. A final National Transportation Safety Board (NTSB) report on a near-crash involving a United Airlines 777 provides more chilling details about what exactly transpired off the coast of Maui. Final Report Released...
United Airlines Sends Widebody Jets To Maui In Relief Effort
As the death toll rises to 80 in Maui with officials warning it will climb higher, United Airlines has sent a pair of widebody jets with critical relief supplies for the island residents and then using those aircraft to...
Is This United Airlines? Sublime Catering In Polaris Business Class On My Dubai Flight
After arriving in Dubai on Air India, my next leg was traveling from Dubai to Newark on United Airlines, a service United started earlier this year. The flight itself was pleasant enough, but the great surprise on this flight...
United Airlines Leads US Airlines In Lobbying Spending
United Airlines CEO Scott Kirby told employees during the pandemic that government support during a crisis is inevitable. But maintaining key relationships among policymakers is a pricey endeavor, as the latest quarterly lobbying spending for United demonstrates. United Airlines...
Parents Claim United Airlines Flight Attendant Berated Them On Longhaul Flight Over Crying Special Needs Child In Business Class
I’m suspicious of a claim from parents that a United Airlines flight attendant berated their parenting and forced them to walk up and down the aisles when their child began screaming nine hours into a longhaul flight from New...
Chocolate Quinoa Crisps On United…Best Airline Snack Ever
I’m so thankful US airlines have graduated from the days of peanuts or pretzels in economy class and now make a more conscientious effort when it comes to in-flight snacks. United Airlines now offers chocolate quinoa crisps onboard which...
United Airlines Frequent Flyer Threatened With “No Fly List” For Requesting Leftover First Class Meal
As someone who has requested his fair share of leftover first class meals over the years on United Airlines, this incident strikes very close to home. A flight attendant rudely threatened a frequent flyer, even hinting he would be...
United Airlines Bans Woman After She Causes Flight Diversion Over Alcohol Demand
A woman has been banned from United Airlines while it investigates what caused a flight diversion to Phoenix. Passenger video suggests the woman went ballistic after being denied alcohol when a flight attendant judged she was already intoxicated. No...
How United Airlines Uses “Accelerate” To Train, Retain Employees
It may strike many as common sense, but training new hires in a thoughtful way with helpful feedback and the ability to ask questions is a great way to create and retain great employees. United Airlines is seeing the...
United Airlines Flight Delayed After Cleveland Browns “Trash” Plane (Update)
UPDATE: United Airlines reached out to Live And Let’s Fly concerning the Cleveland Browns charter and strongly refuted the assertion that the NFL team trashed the Boeing 757-300. On Sunday, United flight 1893 took a brief delay after our...
Why Was A United Airlines Flight Attendant Dressed Like This?
A United Airlines flight attendant served the cabin in khaki pants and an untucked blue shirt. Is there something I am missing like United adapting Southwest Airlines uniforms? Odd Flight Attendant Uniform On United Airlines A reader asked me,...
United Airlines 767-300 Suffers Likely Hull Loss After Rough Landing
A United Airlines 767-300 will likely never fly again after a rough landing in Houston that caused structural damage. What happened and who is to blame? Rough Landing Of United Airlines 767-300 In Houston Removes Aircraft From Service The...
United Airlines Updates Domestic Amenity Kits
United Airlines is updating its domestic premium cabin amenity kits with new route-specific collaborations with smaller companies. United Airlines Refreshes Amenity Kits On Key Domestic Routes The amenity kit has been updated on both premium transcontinental flights and flights...
I Flew United’s 777-200 With Eight Seats Across In Business Class…
It was like rewinding the clock back over a decade, but I had the chance to fly on a United Airlines “high density” 777-200 in business class on a recent transcontinental flight. While not a bad seat by any...
A Learning Moment For United Airlines
A passenger with autism claims she was not cared for properly by United Airlines. Since United apparently promised to help her in the first place, this mishap serves as an important learning moment for United Airlines. Passenger With Autism...
Karen Needs Her Personal Space On United Airlines…
I try hard to avoid using the “Karen” term because I know too many wonderful Karens, but a “Karen” incident on United Airlines involving personal space really leaves me rolling my eyes…kudos to the gate agent for handling the...
Flying United The Next Two Days? I Have PlusPoints Expiring
Readers and friends, I have 220 PlusPoints good for United Airlines flights in the next two days. If you want your trip upgraded, let’s make it happen. If you are considering booking travel or signing up for a new credit card...