When is a mask simply too much? At United Airlines, a new protective mask that resembles a scuba diving helmet has been deemed more of a threat than a means of protection. Two brothers were thrown off a flight...
United Airlines Flight Attendant Union Disputes “Secret Vote” Characterization
Yesterday, I wrote about a decision by the Association of Flight Attendants (AFA) to decline to pursue a new involuntary furlough mitigation program (IVFMP) ahead of looming job cuts in April. Many flight attendants and the AFA took issue with...
Senior United Airlines Flight Attendants Choose To Preserve Their Jobs At Expense of Junior Colleagues
When it comes to flight attendants, seniority is king. Senior flight attendants at United Airlines have chosen to preserve their jobs without seeking a new involuntary furlough mitigation program (IVFMP) when federal aid expires in April that could more...
United Airlines Quietly Adds Disabled Exception To Mask Policy
United Airlines is joining American Airlines in adding a disabled exception to its mask policy in order to comply with a new federal mandate. United Airlines Adds Exception To Mask Policy For Disabled Passengers U.S. airlines, including United Airlines,...
Taste Test: United’s First Class Breakfast Sandwiches
My Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. United is currently offering...
United Airlines “How’s My Flight Tracking” Option In App
United Airlines is adding a new feature called “How’s My Flight Tracking” to its mobile app which will allow guests to track several elements of their flight in real-time. New United Airlines “How’s My Flight Tracking” Option In App...
United Airlines Adds Children’s Activity Kit
Starting next month, United Airlines will trial a children’s activity kit on select flights and at select hub airports. If nothing else, it’s another step back to normalcy in our pandemic-compromised world. United Airlines Introduces Children’s Activity Kit United...
United Airlines Introduces Travel-Ready Center
United Airlines has unveiled a new digital solution to keep customers updated and in compliance with travel restrictions called the Travel-Ready Center. United Airlines Travel-Ready Center The Travel-Ready Center is a “one-stop-shop” where passengers can review their specific COVID-19...
Why I Doubt United Will Require Employee Vaccinations
United Airlines CEO, Scott Kirby, made a statement this week suggesting that he would like to require vaccinations for all employees. Here’s why I doubt United will actually accomplish that. If you are considering booking travel or signing up for a...
Details: United Airlines Upgrades Polaris Pre-Arrival Meals
After teasing upgrades for several months, United Airlines will improve its pre-arrival meals in Polaris Business Class. United Airlines Improves Polaris Pre-Arrival Meals Since the pandemic began, United has severely cut back on catering expenses on both domestic and...
United Airlines “Ready To Partner” With Biden Administration
United Airlines CEO Scott Kirby is ready to partner with the Biden Administration and sees three broad areas of potential cooperation. United Airlines Embraces Biden Administration Acknowledging the new administration on his social media channels, Kirby expressed his desire...
United Airlines, Equality, And Martin Luther King Jr. Day
United Airlines has sent a brief note to its staff in honor of today’s Martin Luther King, Jr. holiday. The letter, like so much of our public discourse over race, leaves me wondering how we move forward in a...
London – Washington – Los Angeles In United Business Class
We’ve reached the end of my Africa trip report. Thanks for staying with me all this time. Looking back on my flights back to the United States is like looking back back on a whole different era. Because it...
United Airlines Tell Employees…To Stay Off Internet?
My title may be facetious, but reminding people to avoid being “offensive” on the internet is tantamount to asking them to stay off the internet. Nevertheless, United Airlines has reminded employees that racially-charged or offensive speech online is not...
United Airlines Delays Return To JFK
With travel restrictions on both coasts and tepid demand for premium travel, United Airlines is delaying its return to New York JFK…but only for a month. United Airlines Delays JFK Return In November, United Airlines announced it would return...
How The American – JetBlue Partnership May Help United Airlines
The fine print of the new Jet Blue – American Airlines partnership may end up benefiting United Airlines at New York JFK as it seeks permanent slot pairs. United Airlines Stands To Gain Slot Pairs At JFK From American...
United Airlines Responds To Civil Unrest At U.S. Capitol
United Airlines has addressed the civil unrest that occurred on Wednesday at the U.S. Capitol which shocked the world and left five people dead. United Airlines Addresses Civil Unrest At U.S. Capitol In Note To Employees A note to...
United Airlines Bans Emotional Support Animals
United Airlines has joined Alaska, American, and Delta in banning emotional support animals onboard its flights. United Airlines Bans Emotional Support Animals Emotional support animals will no longer be allowed for tickets booked on or after January 11, 2021....
United CEO Praised By Flight Attendants Union
The Association of Flight Attendants, the union representing flight attendants from United Airlines, has sent a note to members heaping praise on United CEO Scott Kirby, even while pleading with him to consider employees as people and not numbers....
United Airlines Eliminates Cocktail Picks To Save $80,000/Year
The famous story of former American Airlines CEO Robert Crandall eliminating one olive from salads in 1987 in order to save $40,000 per year continues to fascinate business school students even 30 years later. Now United Airlines is also...
