United Airlines will return to New York Kennedy (JFK) in 2021, five years after abandoning the airport in a move it came to quickly regret. The return of premium transcontinental service between JFK and the West Coast is a...
United Airlines Reopens More Airport Lounges, Slashes Price Of One-Time Passes

Ahead of the holidays, United Airlines will reopen four additional airport lounges. It will also discount the price of one-time club passes. United Airlines Reopens More Airport Lounges In late March, United Airlines shuttered most of its United Club...
United Pokes Fun At Denver International Airport Conspiracy Theories

When it comes to conspiracy theories, no airport is more intertwined in them than Denver International Airport. United Airlines has some fun with these in a new video intended to assuage passenger fears. Denver Airport Conspiracy Theories Drive into...
United Airlines Will Stop Blocking First Class Seats For Flight Attendants

Citing increased customer demand and scientific studies, United Airlines will stop blocking first and economy class seats for flight attendants starting next week that were intended to promote social distancing. United Airlines Will Stop Blocking Seats For Flight Attendants...
United Airlines Bringing Back Champagne, Poured Wine To Premium Cabins

Starting later this month, United Airlines will again offer Champagne or Prosecco onboard and pour wine from larger bottles, another step in the slow return to pre-pandemic service levels. It will also offer two slightly modified snack boxes onboard....
United Airlines Unveils Hotel Hub, A Digital Solution For Hotel Bookings During Irregular Operations

United Airlines is making it easier than ever to secure a hotel booking and meal voucher when your flight is delayed or canceled with a new digital solution called Hotel Hub. United Airlines Hotel Hub United has rolled out...
United Airlines Supports Return Of Affirmative Action In California

Today is election day in the United States. In a country with deep internal division, there’s more on the ballot than choosing the next President. In California, voters will consider Prop 16, a controversial ballot initiative that would restore affirmative action at...
United Airlines Moves To Contactless Onboard Payments, Will Resume Buy-On-Board Service

Later this month, United Airlines will resume onboard sales of beer, wine, and snack boxes on a handful of flights. It will also test out contactless payment to minimize contact between flight attendants and guests. United Airlines Buy-On-Board Service...
United Airlines + Amtrak End Partnership

United Airlines and Amtrak will end a decades-long partnership, eliminating reciprocal lounge access and what historically has been a convenient way to earn miles when traveling on Amtrak. Amtrak + United Wind Down Partnership Stretching back two decades, Amtrak...
United’s New Lavatory Policy Is Temporary And Targeted

You may have seen headlines this morning that United will now allow economy class passengers to use first class lavatories onboard. While true, the new United Airlines lavatory policy is temporary and not without limits. United Airlines Updates Lavatory...
United Airlines Launches Free COVID-19 Testing On Select London Flights

In an attempt to move testing forwarding as a means to eventually loosen travel restrictions, United Airlines will trial a free COVID-19 testing program for select passengers traveling from Newark to London Heathrow starting next month. Free, Mandatory COVID-19...
Test Driving The Latest Version Of The United App

United Airlines released a substantial update to its mobile app today. Infrequent United flyers will see a big upgrade while regular users will continue to enjoy the same functionality with a number of new features. An Update To The...
Taste Test: United’s New First Class Sandwiches

My Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Earlier this week I...
United Airlines Increases Cost Of Nonstop Partner Award Flights

United Airlines no longer publishes award charts so technically there is no longer such thing as a devaluation. Nevertheless, partner award space tends to follow a uniform price and I’ve noticed a disturbing new trend concerning nonstop flights on...
Pandemic Chicken Dinner On United Airlines

My Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Domestic meal service on...
United CEO Eternally Optimistic About Return Of Business Travel

We’ve written a lot about the rapid decline in business travel on Live and Let’s Fly. I’ve even opined that it may never return to pre-pandemic levels. But United CEO Scott Kirby puts forward two reasons why he believes that...
United Airlines Announces Eight New Latin America Routes

United Airlines will add eight new routes and also bolster service to other warm-weather destinations in Caribbean, Central America, and Mexico in a last-minute tweaking to its winter schedule. United Adds Eight New Latin America Routes Earlier today I...
United Airlines “Playing United Nations” And Relying On “Gut Feeling” When It Comes To International Route Planning

United Airlines, like other air carriers, finds itself in the middle of the worst crisis in the history of aviation. But the pandemic has hit international travel much harder than domestic travel. That has created particular difficulty for United,...
United CEO Promises “Aggressive” Return To New York JFK

United CEO Scott Kirby told investors this week that United Airlines is planning an “aggressive” return to New York JFK after abandoning the airport in 2015. It’s the first official confirmation that United is actively trying to return to...
Top Gun Pilot For United Airlines Dies At Age 70

Captain Mike Bowers, a long-time United Airlines pilot and favorite columnist in the airline’s in-flight magazine has lost his battle to pancreatic cancer. He was 70 years old. In Memoriam: United Captain Mike Bowers Bowers began his career in...