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Home  >  United Airlines  >  United Airlines Introduces Travel-Ready Center
United Airlines

United Airlines Introduces Travel-Ready Center

Matthew Klint Posted onJanuary 25, 2021January 25, 2021 5 Comments

United Airlines has unveiled a new digital solution to keep customers updated and in compliance with travel restrictions called the Travel-Ready Center.

United Airlines Travel-Ready Center

The Travel-Ready Center is a “one-stop-shop” where passengers can review their specific COVID-19 travel requirements for upcoming travel, find local testing options, and upload any testing or vaccination records that might be needed for entry.

These new features will be integrated into the United’s mobile app (and on united.com).

United already offers a Destination Travel Guide with information on domestic and international travel restrictions. The Travel-Ready Center will build upon that by allowing passengers to pinpoint local testing centers (in certain markets) as well as upload necessary documentation ahead of check-in.

Documentation will reviewed by human eyes. If approved, online check-in will be permitted for destinations which require negative tests, allowing passengers to bypass check-in or gate agents. You’ll know if you can check in online by looking for a green “Travel Ready” badge on your reservation.

Documentation is still subject to in-person verification at the airport, so bring it along even if you are cleared in advance to travel.

In the months ahead, United plans to add visa information as well, so that all entry requirements will be clearly spelled out ahead of travel.

CONCLUSION

United’s new Travel-Ready Center is conceptually a great tool to avoid additional airport checks. Still, my hunch tells me to expect checks again at the airport, at least for the time being. Eventually, I do hope for a seamless solution in which visa, vaccination, and testing information uploaded to the United app will avoid all need for human interaction prior to boarding.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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5 Comments

  1. Andy K Reply
    January 25, 2021 at 12:58 pm

    This is interesting. I don’t suppose this interleaves with local websites such as the State of Hawaii? I went there over the holidays and of course had to create a profile with the state. Interestingly, UA did not check any of this upon check in to my flight (which was in first class)

  2. Kelly Reply
    August 11, 2021 at 11:33 am

    Love the idea of a travel center….seemingly should make your travel seamless. However not the case. Having issues uploading my passport and no one to contact….no live person to speak with. Also enter my info online (due to the mobile issues) and it still shows as pending requirements. Re-entered info 3 times. Waste of time.

  3. DM Reply
    November 11, 2021 at 6:38 pm

    UA Travel center phone app won’t scan my passport((USA) correctly for scan to be accepted.
    No email address to send a scan already have on my laptop. Does not have current COLOMBIA Check mig form(immigration form). Chabot agent(live) not apparently informed re forms and scan problems. Will just go early airport.

  4. VICTOR Reply
    November 13, 2021 at 8:55 am

    DOCUMENT VALIDATION PAPERWORK UK – USA

  5. Johannes Plomp Reply
    February 19, 2022 at 10:51 pm

    I want to travel back to my native country and have no idea where I can get a Covid test

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