The coronavirus crisis has thrown the entire travel industry into turmoil and it can be confusing how brands respond. American Airlines, however, is dropping prices while United is increasing them. If you are considering booking travel or signing up for a new...
United Airlines Unilaterally Reduces Employees From Full-Time To Part-Time Status
After trying to play nice with unions, United Airlines took unilateral action on Friday to shift two work groups from full-time to part-time. Unions are crying foul but United asserts it is still in compliance with the CARES Act....
United Airlines Suspends 20 Additional International Routes, Announces June 2020 International Schedule
United Airlines just shared its June international schedule internally, which includes the suspension of more European routes and a cautious resumption of others. United also hopes to return to Mainland China. What Additional Flights Is United Airlines Cutting? United...
Exclusive: United Airlines Cuts Compensation Limits By Up To 85%
Those $10,000 offers to take a later flight when your flight is full? Another relic of the past. United Airlines will now limit voluntary denied boarding compensation to a maximum flight credit of $2,500, a 75% reduction. It is...
American, Delta, United Make Masks Mandatory For All Passengers
The big three legacy airlines in the United States will all require passengers to wear masks starting next month. American Airlines Makes Masks Mandatory For Passengers Starting May 11, 2020, American will require facial masks onboard, with two exceptions:...
United Airlines Extends Change Fee Waiver
United Airlines has extended its change fee waiver another month, with free changes and cancellations now permitted through May 31, 2020. Yesterday evening, each MileagePlus member received an email from Toby Enqvist, United’s Chief Customer Officer. The letter was full...
United Raises Partner Award Costs: Here’s The Breakdown…
When the going gets tough, stick it to them where it hurts…United Airlines has raised the cost of awards on partner airlines by at least 10% across the board. Earlier today I wrote about United Airlines’ decision to no...
United No Longer Publishes Star Alliance Award Chart
United Airlines has removed its Star Alliance award chart from its website. Are prices on partner awards about to go up further? While chatting with a United spokesperson about the changes to earning on partner flights, she volunteered that...
New Aircraft Boarding Procedure At United Airlines
Through at least the end of May, United Airlines is avoiding zone boarding and will instead board by rows. United Airlines has used zone boarding for years. After the merger with Continental, it briefly tried boarding by rows (as...
UPDATE: Earning MileagePlus Elite Status On Partner Flights + Waivers + Timeline
A few updates for you on the news this morning that United is dramatically slashing the number of elite status points you can earn on partner flights. PQP Limit Is Per Segment, Not Ticket When United updated its website...
Analysis: United’s New Partner Earning Policy Is Fair, But Tone Deaf
Earlier today I wrote about United’s new earning structure for partner flights, effective July 1, 2020. While the policy penalizes those outside the USA, I would not call it unfair. At the same time, I cannot think of a...
United Socks It To MileagePlus Flyers Outside USA With New Earning Cutbacks
Hoping to earn United Airlines MileagePlus elite status by flying partner airlines? It just became much harder. For those outside the USA, the latest move further diminished the value of crediting flights to United. I wrote about the “loophole”...
My Refund Experience With United Airlines
While it is just one data point, I want to report I had a very smooth refund experience with United Airlines after a flight cancellation. The refund has already hit my card. I have a handful of trips still...
United Airlines Announces 13 Additional International Route Suspensions
United Airlines has revealed 12 additional international routes that will not return this summer as part of its plan to gradually roll out schedule reductions. Seasonal Routes United Has Already Suspended Last week, I reported that United would suspend...
United Airlines Removes Lie-Flat Beds From Premium Transcontinental Flights
With only one potential exception, United Airlines will remove the “premium” from premium transcontinental and use 737-800s on flights that used to have guaranteed lie-flat seating in business class during the month of May. United: This Is Temporary And...
Flight Attendants At United Airlines Now Required To Wear Face Masks
Effective April 24, 2020, all United flight attendants will be required to wear masks while on duty. In a note to flight attendants shared with Live and Let’s Fly, United announced the new policy today in coordination with the...
United Airlines’ “Aspirational” New Social Distancing Policy
United Airlines will attempt to promote social distancing onboard its flights and at airports, but don’t expect the seat next to you to remain open if your flight is full. United Airlines: Limiting Seat Selection To Promote Social Distancing...
United Airlines Turns To Investors To Raise Cash
United Airlines will attempt to raise $1 billion though the sale of common stock as it seeks to secure more liquid capital to weather the COVID-19 storm. On Monday, United announced a first quarter loss of $2.1 billion. That...
United Airlines Sells 22 Jets To China
United Airlines, in an effort to raise cash, sold 22 of its jets to Bank Of China Aviation. It plans to lease them back. Bank of China (BOC) is one of the largest state-owned commercial banks in China. The...
United Airlines Will Suspend Service To 21 International Markets This Summer
United Airlines announced it will suspend planned seasonal service to 21 international markets this summer, but only announced five specific routes as part of its plan to roll out schedule reductions gradually. United Suspends Five Additional Atlantic Destinations For...
