A client of mine was supposed to travel on US Airways today but suffered a medical setback a few days and ago and was ordered by his doctor not to travel. I had booked him a non-refundable revenue ticket...
US Airways’ Offshores Customer Service Department to Little Caesars!
After heralding US Airways for the good service I received regarding a schedule change last week, someone sent me this, from The Consumerist: I booked a business trip for my partner and I to Charleston, SC on a US...
Surprisngly Generous (Unpublished) US Airways Cancellation Policy
About noon yesterday I received a call from US Airways about a schedule change on an upcoming trip for a family member. As it turned out, it was actually an equipment change–an A319 had been downgraded to an E-190....
Lifetime Status Program Coming to US Airways
After years of being the only legacy carrier in the United States not to offer additional perks to their million-miler fliers, US Airways has finally announced their intent to recognize that monumental threshold. The benefits won’t be great–you’ll only get...
Dogs Gone Wild: US Airways Edition
A US Airways flight from Newark to Phoenix was diverted to Pittsburgh yesterday after a dog got loose in the cabin and promptly bit a passenger and a flight attendant. The stupid dog owner was supposed to keep "Bowser"...
1,000 Miles for Enrolling in US Airways Dividend Miles
If you haven’t already joined US Airways’ Dividend Miles program, take advantage of a new 1,000 bonus mile offer for signing up. Simply join by December 31 using promo code NMCB. You can also earn 2,000 additional miles if you...
US Airways Tells Man He is too Disabled to Fly Alone
To sum up the story: a 47 year old man with cerebral palsy who uses a wheelchair to get around was told by US Airways that he was "too disabled to fly alone" on a PBI-MCI flight last month. In a statement issued...
Southwest Slips to Cellar in On-Time Arrival Performance
United has again captured the on-time arrival award for the month of September (88.9% of flights arrived on time), with US Airways (86.6%) and Continental (85.6%) close behind. Surprisingly, at least on first glance, Southwest Airlines finished last (75.8%) among major...
Star Alliance Lounge Access for $249 from US Airways
US Airways is offering lounge memberships for only $249 (+ $50 initiation fee for new members) through September 29. The membership will be good for one year and is a substantial discount off the $450 regular price (discounted by as...
Airport Ticketing: Comparing AA, UA, and US
My uncle will be embarking on a multi-city trip to visit extended family members this winter and asked me to find and book the airfare for him, specifying only the days and times he wanted. He has no airline...
Time to Invest in a Lifetime Continental Presidents Club Membership?
I’m at the point of the year again where I’ve reached a fork in the road. I’ve re-qualified for 1K status on United, so my elite benefits are safe through at least January 2012, but now I must decide...
US Airways Matches American and Delta: Double EQMs and RDMs in Select Markets
US Airways is offering double EQMs and RDMs in select markets through the end of the year, including MSP, RDU, BOS, STL, RIC, and PIT. This offer mimics promotions by Delta and American that began last month, with one exception. While the fine print of the...
Twitter Fares on US Airways
US Airways has joined Twitter and is causing quite a firestorm with their daily deals. Check out some of their recent offerings: $99* one way PHL to TLV. Depart 10/20-23. Return 10/26-29. 30 seats avail ‘til 9 PM PT....
New United Mileage Plus website is here: book Star Alliance awards online (sort of)
Last week, I shared an e-mail I received from United about a new Mileage Plus website coming soon. Much to my surprise, when I logged on to UA this afternoon I saw this: I am amazed that this happened...
United & Continental Pilots Moving Closer to New Contract
Some good news for a change on the labor front: United and Continental airlines are on course to wrap up a new contract with their pilot unions by fall, a critical step if their megamerger is to deliver the...
Double EQMs and RDMs on US Airways through June 15th
Dividend Miles members: sign up here for double elite qualifying miles and double redeemable miles for travel between April 13 and June 15 on US Airways. Unfortuantely, the extra points are only eligible for tickets booked after you sign up for...
United and US Airways in Merger Talks…Again
Here we go again: UAL Corp.’s United Airlines and US Airways Group Inc. have resumed discussions of a potential merger that would create a global behemoth, people familiar with the matter said Wednesday. The talks are the latest in a decadelong...
CPH-IAD on SAS, IAD-PHX-BUR on US Airways
Day 0: Introduction: Perfecting My Trip to Europe Using United Miles Day 1: LAX-YVR on Air Canada, Vancouver, and YVR-LHR on Air Canada Day 2: BD Number One Lounge at Heathrow and London to Lisbon on TAP Portugal Day...
The Southwest Effect at PHL
Do you ever wonder why an 89-mile trip from BWI-PHL on US Airways can cost over $500 but a 2,000-mile PHL-PHX trip can be as cheap as $80? It’s all about competition. Southwest Airlines announced it will be starting service from PHL-BOS this...
Planning My Trip to Europe Using United Miles
Time for another trip report! — Day 0: Introduction: Perfecting My Trip to Europe Using United Miles Day 1: LAX-YVR on Air Canada, Vancouver, and YVR-LHR on Air Canada Day 2: BD Number One Lounge at Heathrow and London...