• Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
Live and Let's Fly
  • Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
Home  >  Etihad • Flight Reviews  >  Review: Etihad Airways A350-1000 Business Class
EtihadFlight Reviews

Review: Etihad Airways A350-1000 Business Class

Matthew Klint Posted onMarch 14, 2023March 15, 2023 22 Comments

I love the Airbus A350, but no airline has created a more beautiful A350-1000 business class cabin than Etihad Airways. My flight from Istanbul to Abu Dhabi was far too short…

In This Post:
  • Etihad Airways A350-1000 Business Class Review (IST-AUH)
    • Check-In + Lounge
    • Seat
    • Service
    • Food + Drink
    • IFE + Wi-Fi
    • Lavatory
    • CONCLUSION

Etihad Airways A350-1000 Business Class Review (IST-AUH)

I booked this ticket using Aeroplan miles (as part of a larger ticket that would take me back home via a scenic route), a lovely non-alliance partner that makes Air Canada’s loyalty program so valuable.

Check-In + Lounge

Etihad check-in from Istanbul was easy enough and I was soon issued my boarding pass as well as a lounge invitation to the IGA lounge.

I reviewed the IGA lounge here.


> Read More: IGA Lounge Istanbul Review


Boarding commenced at 45 minutes minutes prior to departure. The A350-1000 is beautiful on the outside…but even more beautiful on the inside.

Etihad 096
Istanbul (IST) – Abu Dhabi (AUH)
Thursday, April 7
Depart: 02:55 PM
Arrive: 08:10 PM
Duration: 04hr, 15min
Distance: 1,889 miles
Aircraft: Airbus A350-1000
Seat: 6K (Business Class)

Onboard, I was warmly welcomed by a trio of ladies, with one showing me to my seat.

Seat

The cabin was gorgeous! I credit that to light colors juxtaposed to the brown seats, the eye-catching lamps at each seat, and the lack of overhead bins in the center, which give the cabin a very spacious feel.

Etihad chose the Collins Aerospace Vector suites with sliding privacy doors for its business class cabin. Each seat (there are 44  business class seats in the cabin, all located between doors 1 and 2) is 21 inches wide and converts to a lie-flat bed that is 79 inches long. I recommend choosing window seats A or K for the most privacy. All seats have direct aisle access.

There is storage space in the counter along the window and also storage space inside the armrest and under the counter. The tray table folds out from under the monitor.

Coat hook:

Seat control adjustments can be made via a touch screen pad located in the seat console (there’s also a button for the reading light).

Wireless charging is available for your mobile phone.

Below the side console were two USB chargers, a USB-A and USB-C, which I hope to see a lot more of in the future. There was also a universal power port inside one of the storage cabinets.

But what I liked the most about the suites was the lamps, which cast a tantalizing light effect over the cabin.

I also loved the high-quality leather and faux-marble finishes on the seat.

Of course most importantly the seat is well-padded and very comfortable in all positions. I took a little nap enroute to Abu Dhabi and slept well (thankfully, the cabin was kept cool because there are no individual air vents).

Bedding included a plush duvet and pillow, both above-average for business class. With the door closed you do have a fairly good deal of privacy and I loved the mood lighting as well.

Service

As beautiful as the cabin was, what truly made this flight special was the sublime service of Olja and particularly Amalia. These two ladies were two of the kindest, most attentive, professional flight attendants I have encountered in the last year (and I’ve flown so much and had a lot of great service).

Beautiful smiles behind the masks!

Amalia took care of my side of the aisle and was so kind and attentive.

I’ll address this next week when Ramadan starts again, but my flight took place during Ramadan and as such, very few people ate (it was, after all, a flight between two predominantly Muslim countries)…until the sun set…which was about 30 minuets prior to landing.

Picture Amalia, Olja, and two other flight attendants hustling to feed half the cabin who, now that the sun was set, were ready to eat. It was a hustle unlike I have ever seen before and the ladies did a fabulous job in serving every last customer before we touched down in Abu Dhabi.

What great service!

Food + Drink

Prior to takeoff, I was offered a glass of water or orange juice (not freshly-squeezed).

Etihad offered a three-course menu with drinks on demand during this flight. Alcohol was available, including Duval-Leroy Brut Reserve Champagne.

I was encouraged by Amalia to “eat as much as you want, as often as you want. Try everything!” Apparently, the flight was catered full and not only was it a daytime flight during Ramadan, but the cabin was less than 1/3 full.

Etihad A350 cabin in-flight with many opens seats…

As tempting as it was to order multiple appetizers and main courses, I stuck to a “simple” meal, including:

  • Mixed nuts with lemon mint juice
  • Arabic mezze
  • Curry butter crusted sea bass
    • served with tahini cannellini beans, jalapeno, and yuzu creme fraische
  • Vanilla mousse aseeda
    • pumpkin caramel mousse, pepita praline, white chocolate, and sesame crumbs
  • Seasonal fresh fruit

I finished off the meal with a cappuccino. Fully staffed, there was no way I could have handled another entree. The food was nicely presented and tasted good (though I’ve had better mezze and better sea bass in the past)

Each passenger was offered a special to-go bag for Iftar including a bottle of water, dates, and a yogurt drink.

IFE + Wi-Fi

Business class on the A350-1000 includes an 18-inch screen which hosts Etihad’s “E-Box” entertainment, featuring live TV, other television programming, movies, music, games, and a moving flight map.

Although the IFE included a list of beverages onboard, you cannot order from your screen (yet), though I expect that to be coming soon…

Over-the-ear noise-canceling headphones filtered around ambient noise, though the A350 is already a very quiet aircraft.

Wi-Fi was available for purchase onboard, with a number of packages available, ranging from text-only (1.79USD, you capped at 10MB) to time-based, data-constrained packages. This was quite disappointing and really the only downside of the flight. A “24-hour” internet package is only 29.99USD. Reasonable, right? Not when the fine print reveals it is capped at 350MB of data.

Etihad needs to lift its wi-fi data caps…

Theoretically, access was also available via boingo or iPass.

As is often the case, the most beautiful views were from the window.

Lavatory

The lavatory was clean and included dark finishes and an automatic (via sensor) faucet.

Even in the lavatory there was Etihad’s signature light effect.

CONCLUSION

We landed on-time in Abu Dhabi International Airport and pulled up to a remote stand. A bus had pulled up and we were taken to the terminal (there was not a separate bus for business class passengers), where I had a long layover ahead of me.

But what a great flight. The A350 is a beautiful new plane with a beautiful business class. Both the food and service were excellent as well. I would love to try the Etihad A350 business class on a long haul flight.

Have you flown the new Etihad business class on the A350? What was your impression of the onboard product?

Previous Article “My Status Is Higher Than His!” (American Airlines Passenger Tries To Get NFL Star Kicked Off For Being “Sick”)
Next Article Review: Al Dhabi Lounge Abu Dhabi (AUH)

About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

Related Posts

  • Air France 777-300ER Economy Class Review

    Review: Air France 777-300ER Economy Class

    June 7, 2023
  • United Airlines Johannesburg Newark Business Class Review

    Review: United Airlines 787-9 Business Class Johannesburg – Newark

    May 26, 2023
  • Helicopter South Africa

    My Helicopter Ride In South Africa On Bell 206L

    May 17, 2023

22 Comments

  1. Chris Reply
    March 14, 2023 at 1:43 pm

    Beautiful cabin. I’ll still never understand the desire to have no overhead bins in the middle. It absolutely can lead to issues with luggage getting shuffled around, swapped, and moved away from its owner order to fit. The only supposed benefit is making the cabin appear more “spacious” for the photo op – but then the same folks go on and praise doors for making the cabin feel more cozy. Give me bins, do what you want with the doors. My cabin will feel just as nice 🙂

    • Not Aaron Reply
      April 15, 2023 at 2:44 pm

      Agree and also don’t understand why it’s so difficult to provide individual air vents for foreign carriers.

  2. T- Reply
    March 14, 2023 at 2:43 pm

    I must say, your meal looked amazing. Like someone actually put some thought into it. What great service and beautiful cabin. Otherwise, I read that Etihad is bringing back the a380. Are you interested in doing a new review of it?

  3. Mick Reply
    March 14, 2023 at 4:24 pm

    That looks lovely. I’d steal the lamp idea if I was a seat consultant 🙂

    I have no idea where this flight fits into which trip thoigh 🙂

  4. Chris W Reply
    March 14, 2023 at 8:00 pm

    They served champagne during Ramadan?

    • Matthew Klint Reply
      March 14, 2023 at 8:10 pm

      Yes.

  5. LP Reply
    March 14, 2023 at 9:13 pm

    Considering that the airlines invest so much in their alcohol procurement, only to have it not reviewed – is a big miss. Could you take a drink for the team?

    • Matthew Klint Reply
      March 14, 2023 at 9:26 pm

      No. You can review the menu, can’t you?

  6. GT2014 Reply
    March 14, 2023 at 10:06 pm

    I flew JFK-AUH on A350-1000 last year and it’s the best product out there besides QSuite. On the return I was on a 787-9 and was quite disappointed in both the hard and soft product.

  7. Stuart Reply
    March 14, 2023 at 10:20 pm

    Fabulous product and for all the attention EK gets I much prefer Etihad. It feels more boutique, I prefer Abu Dhabi for a night or two layover, and the airport, for as dated as it is, does the job just fine without fanfare. Great lounges as well. I find it to be the most consistent of the ME carriers all the way around.

    • Mick Reply
      March 15, 2023 at 1:12 am

      Pre Covid I only ever got the old planes to and from ord and it was pretty budget especially if on an aisle seat.

      Although a lot of people I know agree with you and prefer this airline as a whole.

  8. Aaron Reply
    March 15, 2023 at 3:02 am

    “served with tahini cannellini beans, harry, jalepeno and yuzu creme fraische”

    I hope Harry tasted good.

    • Matthew Klint Reply
      March 15, 2023 at 3:10 am

      Chestnut roasting on an open fire.

      • Not Aaron Reply
        April 15, 2023 at 2:40 pm

        I don’t get your reply. Hopefully it doesn’t mean what google says. Confusing

  9. PM Reply
    March 15, 2023 at 6:11 am

    Amazing soft product, flying Lufthansa or even AF on a flight of a similar length might well involve being served a tiny portion of cold food of dubious quality.

  10. wpr8e Reply
    March 15, 2023 at 9:31 am

    Once again, this review is almost a year old. Ramadan in 2023 starts new week. This is clearly from last April

    You should disclose this more openly. A year old review is way out of date and not necessarily indicative of the current airline offerings (catering, amenities, etc).

    • Matthew Klint Reply
      March 15, 2023 at 9:42 pm

      I would disagree with your second point. I keep a close watch on things and if there is a difference between then and now, I note it. I travel so much that I am simply unable to live blog (like Ukraine) my trips. Delays are a necessary reality of this blog being a hobby, not my primary job.

  11. Duc Nguyen Reply
    March 15, 2023 at 9:01 pm

    Personally, I don’t like the new seat of Etihad, even though they upgrade the cabin of latest herring bone suites with Element. I did expect more but EY failed to impress me. Finnair, in contrast, introduced such an amazing seat and that makes me curious to try on.
    I wish EY could have suites similar to JL, WY, NH or QR.

    • Matthew Klint Reply
      March 15, 2023 at 10:34 pm

      I’ve flown them both and do prefer the EY seat over the AY seat.

  12. Phillip Reply
    March 17, 2023 at 8:29 pm

    Just took a trip to a Asia from the US flying EY there and SQ back, both in the business class cabin. I was shocked to find that the EY hard product and elements of the soft product blew SQ away. On the whole, I’d choose EY moving forward based on seat comfort (SQ seats on the A380 were flat out uncomfortable!) on both A350 and 781.

  13. Dr Ravi Mene Reply
    March 19, 2023 at 8:04 am

    The business class on A350-1000 is excellent, not a big fan of tail facing seats on the 787s !

  14. Not Aaron Reply
    April 15, 2023 at 2:42 pm

    This looks incredible, somehow missed this the first time around. The lighting is phenomenal with the lamps. Lighting is key, especially in homes. The dark finishes in the bathroom are great, too. Wonder why more American carriers don’t implement that. I hope I get to fly their A350 in business someday.

Leave a Reply

Cancel reply

Search

Hot Deals for June

Note: Please see my Advertiser Disclosure

Chase Sapphire Preferred® Card
Earn 60,000 Points
Capital One Venture X Rewards Credit Card
Capital One Venture X Rewards Credit Card
Earn 75,000 Miles!
Capital One Venture Rewards Credit Card
Capital One Venture Rewards Credit Card
Earn 75,000 Miles
Chase Ink Business Unlimited® Credit Card
Earn $750 Cash Back
The Business Platinum Card® from American Express
The Business Platinum Card® from American Express
Earn 120,000 Membership Reward® Points

Recent Posts

  • Woman bumped southwest passenger of size
    Were Three Women Really Bumped Off Southwest Airlines Flight To Accommodate Passenger Of Size? June 8, 2023
  • Should Air India Be Banned From USA For Utilizing Russian Airspace? June 8, 2023
  • United Kirby Russian Airspace
    United Airlines CEO Scott Kirby Says Russian Airspace Should Be Off-Limits To All Carriers Serving USA June 8, 2023
  • Marche Saint Quentin Lunch
    A Delicious Lunch At Marche Saint Quentin (Paris) June 8, 2023

Categories

Popular Posts

  • American Airlines Pins Cockpit Door
    American Airlines First Class Passenger So Angry Over Meal Choices He Pins Flight Attendant To Cockpit Door May 11, 2023
  • Cursing Fight United Airlines
    “Don’t You Ever Tell Me To Speak English!” (Fight Breaks Out On My United Airlines Flight) May 17, 2023
  • Missed VDB United Airlines
    My Foolish $1,000 Airport Lounge Visit May 16, 2023
  • American Airlines Flagship First A321
    The Dismal State Of American Airlines Flagship First Class June 1, 2023

Archives

June 2023
M T W T F S S
 1234
567891011
12131415161718
19202122232425
2627282930  
« May    

As seen on:

live_and_lets_fly

The @qatarairways Al Mourjan Business Lounge at Do The @qatarairways Al Mourjan Business Lounge at Doha Hamad International Airport is one of my favorite business class and @oneworld lounges in the world. It does get crowded at peak times, but the food is consistently delicious and always worth a stop. There’s even a separate café with grilled paninis made-to-order. With a second lounge now open (Al Mourjan Lounge at The Garden), hopefully the crowding won’t be as bad around midnight.
A lovely stay at the @fsdoha, one of the best hote A lovely stay at the @fsdoha, one of the best hotels I have ever stayed in.
A fabulous flight onboard @qatarairways on the A35 A fabulous flight onboard @qatarairways on the A350-1000 in Qsuite Business Class from DFW-DOH. Qatar offers the best all-around business class product in the world with a spacious suite, plenty of privacy, excellent service, and superb cuisine.
The new United Polaris Lounge at Washington Dulles The new United Polaris Lounge at Washington Dulles is the most beautiful of all Polaris Lounges. Stay tuned for a detailed look and many more photos on the blog tomorrow. Well done @united.
@malaysiaairlines just announced it would retire i @malaysiaairlines just announced it would retire its A380 fleet. While not surprising, it is sad to see the growing list of carriers retiring this superjumbo jet. On Malaysia Airlines, I flew the #A380 once from Kuala Lumpur (KUL) to London (LHR) and had the entire first class cabin to myself (full review on the blog). It was a beautiful flight that I will always remember.
Welcome to @fly_bur @aveloair! I am so excited tha Welcome to @fly_bur @aveloair! I am so excited that a new carrier, Avelo, has launched, especially from an airport just 12 minutes from my home!
I greatly miss the @lufthansa #747-8 at @flylaxair I greatly miss the @lufthansa #747-8 at @flylaxairport. Hopefully this summer it will return.

.
.
.
.
#Lufthansa #FirstClass #747 #747-8 #StarAlliance #Miles #Points
I recently spent a weekend at the @ventanabigsur. I recently spent a weekend at the @ventanabigsur. This is not only a lovely, all-inclusive resort, but one of the best properties to use your @hyatt World of Hyatt points.
.
.
.
.
#Hyatt #BigSur #California #WorldofHyatt #CA-1 #Points #Hotels
In terms of a spacious first class product, the @E In terms of a spacious first class product, the @Emirates suite on a 777-300ER is hard to beat. My preference is Suite 2K.

.
.
.
.
#Emirates #777 #firstclass
Nearly five years ago, I took a “break” from I Nearly five years ago, I took a “break” from Instagram ahead of the birth of my first child. Goodness, how time flies. While I’ve enjoyed catching up on others over the years, now it is time for me to return to Instagram. In this first post, I highlight two joys in my life, my two children, whom I trust will grow up to be prolific travelers that circumnavigate the globe as ambassadors of love and respect.

.
.
.
.
.

#travel #airplanes #airlines #miles #points #familytravel #human #integrity #honor
United Airlines' new Polaris seat is a huge improv United Airlines' new Polaris seat is a huge improvement over UA's current business class seat. Check out my blog at liveandletsfly.com for 70+ photos of how @united is transforming its entire business class experience starting this December!
The perfect @flysas name tag for #Longyearben! The perfect @flysas name tag for #Longyearben!
Spotted four #polarbear outside of #longyearbyen - Spotted four #polarbear outside of #longyearbyen -- oh, and I love 40°F summer weather!
One of the best crews I have ever had the pleasure One of the best crews I have ever had the pleasure of flying with in all my years of flying. Thank you @flysas SK940 on 11 Aug 2016
Next stop ARN! But dear @flysas , next time if I a Next stop ARN! But dear @flysas , next time if I assign a window seat months in advance, don't move me to a center seat "for my convenience" with no way to get my original seat back... 😞
Ready for #PIA from #MAN to #JFK -- we will be rac Ready for #PIA from #MAN to #JFK -- we will be racing the #Delta flight to JFK at the gate next to us, which also departs at 12:45p. With @onemileatatime
Load More... Follow on Instagram
facebook twitter instagram rss

Privacy Policy

© Live and Let's Fly All Rights Reserved.
Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Live and Let's Fly with appropriate and specific directions to the original content.