• Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
  • Advertising Disclosure
Live and Let's Fly
  • Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
  • Advertising Disclosure
Home  >  Flying Blue  >  Air France-KLM Flying Blue Waives Redeposit Fees For Award Cancellations (Even Retroactively)
Flying Blue

Air France-KLM Flying Blue Waives Redeposit Fees For Award Cancellations (Even Retroactively)

Matthew Klint Posted onOctober 9, 2020 10 Comments

Flying Blue, the loyalty program of Air France-KLM, will not charge refund fees if you need to cancel your award travel. This is a welcome move.

Refund Fees Waived On Flying Blue Through March 2021

Last week, I wrote about the absurd situation a pair of travelers dealt with. Due to government travel restrictions, they were forced to scuttle their trip. In order to redeposit their miles and receive credit for their taxes/fees back, however, Flying Blue demanded an upfront cancellation fee of €45 per ticket. It then warned that it could take up to six months for the credit to hit.

After publishing my story, a spokesperson from Air France reached out to let me know that Air France updated its Flying Blue refund policy:

“In order to make travel easier for customers in this challenging time, Air France and KLM loyalty program FlyingBlue is waiving the refund fees for travel until 31 March 2021 on all reward tickets.”

Also note that if you have recently paid a cancellation fee to Flying Blue, you can contact them for a refund. These retroactive refunds will not be automatic.

This is great news. It simply made no sense to collect a change fee upfront in order to refund an even larger dollar amount in taxes/fees potentially months later. I hope that if/when Flying Blue begins collecting refund fees once again, it will have worked out a way to deduct them from the taxes/fees rather than require an additional transaction.

CONCLUSION

As most of its competition suspends the collection of change and cancellation fees during these uncertain times, this is a nice move but also a competitive move. I applaud Flying Blue for suspending these fees as the world remains largely shutdown to international travel. Greater kudos for applying refunds retroactively to do those who ask.

Previous Article Qatar Airways CEO: “The Worst Is Not Behind Any Airline”
Next Article Southwest Captain Covers Up “Lewd” Passenger With His T-Shirt

About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

Related Posts

  • My Voluntary Downgrade From SWISS First Class To Air France Economy Class…

    January 7, 2023
  • Flying Blue Program Changes

    Latest Flying Blue Devaluation Is Just Another Day In A Post-Award Chart World

    July 19, 2021
  • Flying Blue Special Edition Promo Awards

    Spectacular Deal: Flying Blue Special Edition Promo Awards

    October 16, 2019

10 Comments

  1. Ram Reply
    October 9, 2020 at 2:28 pm

    Thanks Matt, What if I have award ticket booked for 31 May and Cancel before 31 Mar ? Will I be eligible for redeposit fee ?

    • Matthew Klint Reply
      October 9, 2020 at 2:45 pm

      Yes, you are. You just have to do it before the deadline.

    • Florian Reply
      October 14, 2020 at 11:24 pm

      I am having exactly the same problem. Now being denied twice per email.
      Do you have any official AF reference I could use to make my case for an retroactive refund? Thanks!

  2. Jorge Reply
    October 9, 2020 at 2:41 pm

    I canceled a ticket on September 10th and was charged the fee. Called them today to see if they would reverse the redeposit fee, but they said no. Policy then was to charge it and agent wouldn’t do anything about it today. Had I waited a month to cancel, I would have saved some money.

    • Matthew Klint Reply
      October 9, 2020 at 2:44 pm

      Call again or DM me your record locator / ticket number on Twitter.

      That call center in Monterrey is horrible.

  3. Gene Reply
    October 9, 2020 at 4:31 pm

    @ Matthew — Now can you do something about the theft over at Air Canada?

    • Matthew Klint Reply
      October 9, 2020 at 5:55 pm

      I’ve already tried. 🙁

  4. GARY MANNING Reply
    October 10, 2020 at 10:56 pm

    It’s a pity KLM don’t refund airfare, I have been waiting over 100 days and all I get is “Thank you for your patience ‘
    I am done with KLM unfortunately I have vouchers I accepted to use but after that I will use another airline. Anyone want 90,000 flying blue miles?

    • C.S. Heinze Reply
      October 11, 2020 at 9:46 am

      Sure, I could be interested. What do you want for them, if anything?

  5. Pingback: Gratis afbestilling af alle Flying Blue reward billetter - InsideFlyer DK

Leave a Reply

Cancel reply

Search

Recent Posts

  • United Airlines Crew Hold Times
    Flight Attendants At United Airlines Asked To Self-Report Poor Service Via “Marginal Service Reports” March 27, 2023
  • Waldo Delta LAX
    “Where’s Waldo?” Jumps Out Of Delta 737-800 At LAX, Scoots Down Exit Slide March 27, 2023
  • Hilton Frankfurt Airport Review
    Review: Hilton Frankfurt Airport March 27, 2023
  • Thai entry requirements
    Thailand Entry Requirements: Updated Website March 26, 2023

Categories

Popular Posts

  • Kayleigh Scott United Airlines
    The Tragic Death Of A United Airlines Flight Attendant March 21, 2023
  • United Airlines Domestic First Class Menu
    United Airlines Refreshes Domestic First Class Menu February 28, 2023
  • Southwest Airlines Wife Slap
    Enraged Husband Attacks Man On Southwest Airlines Flight After He Bumps Wife March 8, 2023
  • United Polaris Lounge LAX Review
    Review: United Airlines Polaris Lounge Los Angeles (LAX) March 24, 2023

Archives

March 2023
M T W T F S S
 12345
6789101112
13141516171819
20212223242526
2728293031  
« Feb    

As seen on:

live_and_lets_fly

The new United Polaris Lounge at Washington Dulles The new United Polaris Lounge at Washington Dulles is the most beautiful of all Polaris Lounges. Stay tuned for a detailed look and many more photos on the blog tomorrow. Well done @united.
@malaysiaairlines just announced it would retire i @malaysiaairlines just announced it would retire its A380 fleet. While not surprising, it is sad to see the growing list of carriers retiring this superjumbo jet. On Malaysia Airlines, I flew the #A380 once from Kuala Lumpur (KUL) to London (LHR) and had the entire first class cabin to myself (full review on the blog). It was a beautiful flight that I will always remember.
Welcome to @fly_bur @aveloair! I am so excited tha Welcome to @fly_bur @aveloair! I am so excited that a new carrier, Avelo, has launched, especially from an airport just 12 minutes from my home!
I greatly miss the @lufthansa #747-8 at @flylaxair I greatly miss the @lufthansa #747-8 at @flylaxairport. Hopefully this summer it will return.

.
.
.
.
#Lufthansa #FirstClass #747 #747-8 #StarAlliance #Miles #Points
I recently spent a weekend at the @ventanabigsur. I recently spent a weekend at the @ventanabigsur. This is not only a lovely, all-inclusive resort, but one of the best properties to use your @hyatt World of Hyatt points.
.
.
.
.
#Hyatt #BigSur #California #WorldofHyatt #CA-1 #Points #Hotels
In terms of a spacious first class product, the @E In terms of a spacious first class product, the @Emirates suite on a 777-300ER is hard to beat. My preference is Suite 2K.

.
.
.
.
#Emirates #777 #firstclass
Nearly five years ago, I took a “break” from I Nearly five years ago, I took a “break” from Instagram ahead of the birth of my first child. Goodness, how time flies. While I’ve enjoyed catching up on others over the years, now it is time for me to return to Instagram. In this first post, I highlight two joys in my life, my two children, whom I trust will grow up to be prolific travelers that circumnavigate the globe as ambassadors of love and respect.

.
.
.
.
.

#travel #airplanes #airlines #miles #points #familytravel #human #integrity #honor
United Airlines' new Polaris seat is a huge improv United Airlines' new Polaris seat is a huge improvement over UA's current business class seat. Check out my blog at liveandletsfly.com for 70+ photos of how @united is transforming its entire business class experience starting this December!
The perfect @flysas name tag for #Longyearben! The perfect @flysas name tag for #Longyearben!
Spotted four #polarbear outside of #longyearbyen - Spotted four #polarbear outside of #longyearbyen -- oh, and I love 40°F summer weather!
One of the best crews I have ever had the pleasure One of the best crews I have ever had the pleasure of flying with in all my years of flying. Thank you @flysas SK940 on 11 Aug 2016
Next stop ARN! But dear @flysas , next time if I a Next stop ARN! But dear @flysas , next time if I assign a window seat months in advance, don't move me to a center seat "for my convenience" with no way to get my original seat back... 😞
Ready for #PIA from #MAN to #JFK -- we will be rac Ready for #PIA from #MAN to #JFK -- we will be racing the #Delta flight to JFK at the gate next to us, which also departs at 12:45p. With @onemileatatime
Another room with a beautiful view... #hyattregenc Another room with a beautiful view... #hyattregencycasablanca #cassablanca #hyatt
Enjoying #shanghai with @onemileatatime from the i Enjoying #shanghai with @onemileatatime from the inside of the @grandhyatt_shanghai ... It is 40°C outside! 😓
From my front gate to my boarding gate in 15 minut From my front gate to my boarding gate in 15 minutes flat. I ❤️ #bur #burbankairport
@malaysiaairlines #747 out of retirement and in se @malaysiaairlines #747 out of retirement and in service at #kul -- beautiful livery!
View from my 61st floor room at the beautiful bran View from my 61st floor room at the beautiful brand new @parkhyattguangzhou -- look for a full review coming soon on the blog #hyatt #parkhyatt #guangzhou #parkhyattguangzhou
Will miss the @united #globalfirstlounge at #ord, Will miss the @united #globalfirstlounge at #ord, which closes tomorrow and the Queen of the Skies #747 which will be retired in 2018.
The colonial #architecture of #mumbai is stunning. The colonial #architecture of #mumbai is stunning. If you're ever here, get up at 5am and have a walk around the city before it gets busy. You can hear the birds instead of honking horns.
Load More... Follow on Instagram
facebook twitter instagram rss

This site is for entertainment purposes only. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances.

 

Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Please view our advertising policy page for additional details about our partners.

 

Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities.