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Home » Hong Kong Airlines » First Impressions: Hong Kong Airlines A350 Business Class
Hong Kong Airlines

First Impressions: Hong Kong Airlines A350 Business Class

Matthew Klint Posted onNovember 16, 2018November 14, 2023 4 Comments

Earlier this week I flew from Los Angeles to Hong Kong aboard a brand new A350 on Hong Kong Airlines. Overall, I was quite impressed by the flight.

First, I did not wind up with the new reverse herringbone business class product (I missed it by a day as only one aircraft, B-LGE, has the new seats).  Nevertheless, the seat was comfortable for the 15hr journey to Hong Kong.

a plane with red seats

a plane with rows of seats and monitors

a row of red and white seats on an airplane

a seat and window in an airplane

While Hong Kong Airlines offers a nice blanket and pillow, the bedding is much more limited than some of the competition. To contrast, United offers a mattress pad, light blanket, and cooling gel pillow in addition to a similar sleeping blanket and pillow on their flights to Hong Kong. But that did not stop me from sleeping nearly 10 hours without interruption.

a blanket on a table

a bed in an airplane

That is particularly remarkable considering the 10:45 A.M. departure from Los Angeles, but I stayed up the night before–my trick to avoid jetlag.

> Read More: Three Easy Steps to Combat Jet Lag

I would rate service as excellent onboard. It was not over-the-top attentive, but the crew was friendly and very genuine in the service it provided. I think this picture from the in-flight magazine gives us a good idea of the kind of crew you can expect:

a magazine with a group of people in the plane

Every member of the crew was young and seemed to be a bit more laidback than on Cathay Pacific.

Onboard Dining

Food was good overall. The appetizer and soup were forgettable, but the main course of rack of lamb was very good. The garlic bread was also very strong, but delicious. And perhaps the best part of the meal was the cheese course. Although the cheeses were not listed on the menu and I am admittedly not a cheese connoisseur, I loved all of them. The meal concluded with a nice piece of rhubarb cake and espresso.

food on a table

a bowl of soup with tofu and dried fruit

a dish of food on a table

a plate of cheese and crackers

a cup of coffee and dessert in a bowl

Prior to landing a second meal was served. I chose risotto with chicken. The chicken chunks were fatty, but the risotto and vegetables were tasty. More garlic bread as well!

a plate of food on a table

One of my favorite aspects of the flight was the tailcam, which offered continuous high-definition views of our flight path:

a screen shot of an airplane

a screen on a plane

a plane taking off from a runway

CONCLUSION

Overall, I greatly enjoyed my first flight on Hong Kong Airlines and look forward to three more flights in the days ahead. Stay tuned for a full review next week.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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4 Comments

  1. William Y. Reply
    November 16, 2018 at 5:02 pm

    How, uh, do you have an A350 with old seats? That makes no sense at all! 🙂

    • Alvin Reply
      November 16, 2018 at 10:46 pm

      Hong Kong Airlines leased four A350s from another company, and weren’t allowed to change the seats. Then recently they took delivery of their first “very own” A350, which features entirely new seats. As Matthew flew the leased configuration, he got the “old” seats.

  2. Josh Reply
    November 24, 2018 at 9:47 am

    Hi Alvin! I fly out on this same route December 3rd! Is it possible to find out if I have the B-LGE tail?

    • Matthew Reply
      November 24, 2018 at 10:24 am

      Josh, use Flight Radar 24 to track B-LGE.

      Also, check out my post coming in about 15 minutes with pictures onboard this new aircraft.

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