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Home » Law In Travel » Why Is JetBlue Suing Walmart?
JetBlueLaw In Travel

Why Is JetBlue Suing Walmart?

Matthew Klint Posted onJune 26, 2019November 14, 2023 6 Comments

a close up of a wooden hammer

JetBlue is suing Walmart over trademark infringement. What’s going on?

Last year, Walmart introduced an online-based personal shopping service called Jetblack. The text-message based membership services hopes to out-compete Amazon Prime and offer features like:

  • Personal shopping over text message
  • Fast and free delivery
  • Courier delivery in lightweight, recyclable bags
  • Complimentary gift wrapping with gift tag
  • Curated recommendations
  • Hassle-free returns by courier
  • No minimum spend (including rush)

But its name sounds similar, doesn’t it? JetBlue calls Jetblack “a transparent attempt to trade on the goodwill associated with the JetBlue Marks.” It points to Walmart’s application for “Jetgold” and “Jetsilver” to argue that the Arkansas-based retailer’s use of “Jet+color” causes consumer confusion, deliberately connecting the two brands.

JetBlue is seeking a court-ordered injunction prohibiting Walmart from using any Jet+color name and will seek liquid damages.

Per the United States Patent and Trademark Office,

Trademark infringement is the unauthorized use of a trademark or service mark on or in connection with goods and/or services in a manner that is likely to cause confusion, deception, or mistake about the source of the goods and/or services.

But what is the nexus between an airline and an online personal shopping service? JetBlue argues that its mark goes beyond flying to travel services and even some retail items (like clothing) that inch closer to what Walmart offers.

Thus far, Walmart is taking a cautious approach, saying only:

Walmart is an intellectual-property owner, and we respect the intellectual-property rights of others.

Walmart acquired Jet.com, a retail site, in 2016. JetBlue was established in 1999.

CONCLUSION

Two ordinary words become extraordinary when combined. There’s nothing unique about jet and there is nothing unique about blue, black, gold, and silver, especially when used to designate tiers of loyalty or quality. But JetBlue hhas a very unique meaning…the question is whether consumers actually know the difference.

I do, but what about you?

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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6 Comments

  1. JAXBA Reply
    June 26, 2019 at 10:47 am

    Similar, yes, but not really confusing. The phrase or colour ‘jet-black’ has been around a lot longer, and refers to the semi-precious stone, jet.

    I wonder if jetBlue wish that they’d thought of jetBlack/jetSilver etc., for Mosaic levels?

  2. Howard Reply
    June 26, 2019 at 11:04 am

    This is ridiculous. Jetblack is a colour. I’m no fan of Walmart, but I hope they win this.

  3. David Reply
    June 27, 2019 at 10:14 am

    I’d understand Jetblue’s position if Jetblack was an airline. But they’re not. The products / services are completely different and I think they’ll struggle to succeed.

  4. James Reply
    June 28, 2019 at 12:55 am

    Well…. There’s classification of product/service in registering trademark…

    Then again, lawyers are shark looking to bite. If its not the opponent, then the client pays for their time sheet “research” & “preparing memos”….

  5. John N. Reply
    July 6, 2019 at 11:09 pm

    Ironically, further research into jet.com shows that it has been in at least one other large lawsuit regarding use of illegal name branding. In that case it was the use of Run-DMC licensing so this isn’t the first time this company has used name recognition to try to increase sales.

    Had they opened this service in a different city, such as Chicago, it probably wouldn’t have been as big a deal but because they launched it in New York City- the hometown and headquarters of Jetblue, it does make one question the choice of names.

  6. Pingback: JetBlue Suing Walmart Over Jetblack Name | One Mile at a Time

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