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Home  >  News • Ryanair  >  Judge Nixes Ryanair’s €40 Airport Boarding Pass Policy
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Judge Nixes Ryanair’s €40 Airport Boarding Pass Policy

Matthew Klint Posted onJanuary 17, 2011 2 Comments

For most tickets purchased from Ryanair, you are levied a €6 fee to print your boarding pass online. Don’t like it? Your only other option is to pay 40€ to print your boarding pass at the airport. Yes, you read that right.

Until now, that is if you live in Spain. A judge in Spain has ruled that Ryanair is "forcing" passengers to print boarding passes from home and such action is illegal.

A judge in Barcelona said that, under international air travel conventions, Ryanair can neither demand passengers turn up at the airport with their boarding pass, nor charge them €40 (£34) if they do not.

"I declare abusive and, therefore, null, the clause in the contract by which Ryanair obliges the passenger to take a boarding pass to the airport," Judge Barbara Cordoba said. "The customary practice over the years has been that the obligation to provide the boarding pass has always fallen on the airline."

Ryanair is appealing the decision, which now threatens its ultimate goal of scrapping airport check-in counters to save cash. A spokesman stated, "If the problem is the €40 charge for this service, we’ll simply stop offering the service. That, of course, will mean the passenger who arrives without a boarding card cannot fly."

Ooh, a threat.

So here’s how I would deal with it: I’m not a Ryanair fan, but if their boarding pass policy was made clear to customers before they purchase their tickets (I checked and it is…) then I would not be in favor of a law prohibiting a consumer and Ryanair from entering into that contract.

However, Spain (among other nations) has ratified conventions on air travel. I’m not an expert in this area of law–yet–but that forces me to alter my analysis. While Ryanair nominally should be able to form contracts as they see fit, the law places restrictions on thier ability to do so. Perhaps analagous to safety standards, an airline cannot just contract away the requirements of the law in a one-sided exchange (a consumer has no bargaining power other than to buy or not) in violation of public policy. With that in mind, Ryanair should be denied operating licenses in countries where they violate the law.

I understand that fees have been a boon for airlines the last couple years, but I still hate fees that you cannot avoid. Charging for luggage is one thing, but charging to check-in for the flight or to pay for the flight (no matter what the method of payment) leaves a bad taste in my mouth.

Having looked at Ryanair’s cheap fares from Frankfurt Hahn, however, I must admit I am tempted to give them a try fees and all…

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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2 Comments

  1. Damian Reply
    January 17, 2011 at 6:18 pm

    Matthew, you will regret any trip you take on Ryanair. I have done it twice and it blows. If you are a large family and have no clue about real airlines it will be fine, a classic instance of ignorance is bliss. Then again the horror stories of being at your destination trying to get home, Ryanair cancels the flight (sorry it is never their fault), they hand you back your 10 euro with a smile, then ask you want to be on the next flight? They then charge a few hundred Euro per person to get on that next flight.. Ryanair makes Southwest look like a 5 star airline.

  2. Nick Reply
    January 17, 2011 at 6:37 pm

    Remember, Ryanair is the model on which Spirit operates. However, if you do decide to punish yourself by flying them, I look forward to the trip report.

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