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Home » San Francisco SFO » Review: Mustards Grill SFO (Priority Pass Restaurant)
Priority PassRestaurant ReviewsSan Francisco SFO

Review: Mustards Grill SFO (Priority Pass Restaurant)

Matthew Klint Posted onJune 15, 2022November 14, 2023 13 Comments

a food court in a building

While I will certainly give it another try, my first experience at Mustards Grill at San Francisco International Airport (SFO), a Priority Pass restaurant in the International Terminal, was not a great one.

Mustards Grill SFO Review – Priority Pass Restaurant

I had a two-hour layover ahead of a United Airlines redeye flight and my upgrade had not cleared (and would not clear). Thus, I elected to have a late dinner before boarding. Lately, if I am taking a redeye I will skip dinner and just have a green drink at home with kale (primarily), avocado, celery, green apple, mint, blueberries, tangerines, and lemon juice. Blend it with a bit of ice and water and it makes a great treat that helps me to get my necessary greens. For good measure, I’ll add Vitamin C and D drops.

Anyway, I may have eaten healthy at home, but I did not eat healthy at Mustards Grill, a recent addition to the Priority Pass Restaurant network (your Citi, Capital One, or Chase affiliated Priority Pass Select membership entitles you to a $28/person restaurant credit – this benefit is not available with American Express-issued Priority Pass memberships).

Arriving just before 10:00PM, I found the restaurant packed, though I did not have to wait for a table (many larger parties were waiting). The restaurant is located near gate G3. If you are departing from Terminal 2 or 3, you can walk on the secure side (airside, after clearing security) to this restaurant.

a restaurant with a sign above it

Mustard Grill SFO
International Terminal Departures Level (G Gates)
San Francisco, CA 94128
(650) 821-8936
6:00AM – 11:00PM (daily)

I was seated and already knew what I wanted to order; a hangar steak. But to my dismay, I found it had recently been removed from the menu. I wrestled briefly over whether to order a lamb or beef burger, but opted for a beef burger with bacon. #protein

a sign with a menu on it

But no server showed up.

I waited. And waited. And waited some more.

a group of people sitting at a table

Different waiters and waitresses kept walking by, ignoring me. Finally, I flagged one down and asked to order. She told me she would get my waitress. The waitress, who had passed me several times and never said hello or offered me a drink, showed up.

I ordered the food. Good thing I had time, because it took about 20 more minutes minutes for the food to come out.

Sadly, the burger was not great. Maybe it just had less fat than most restaurant burgers, but I thought it really lacked flavor, despite the cheese, bacon, and other condiments I added. I skipped the bread, but ate the French Fries, which were good.

a plate of food on a table

a plate of food on a table

a burger with bacon and fries on a plate

By the time I was finished eating at 10:35PM, the restaurant had cleared out. I left the waitress a tip because it wasn’t her fault that the restaurant was so understaffed, but the service really was bad.

a restaurant with brown booth seating and a counter

a restaurant with brown booth seats and a tv

a restaurant with tables and chairs

a bar with a counter and chairs in a building

CONCLUSION

I would return to Mustard Grill at SFO (next time I’ll try the lamb burger), but I do prefer Yankee Pier and Giant’s Clubhouse, both nearby and superior Priority Pass options.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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13 Comments

  1. Jaosn Reply
    June 15, 2022 at 7:39 pm

    Sad to see that the airport version is tarnishing the image/ reputation of the real/ original Mustard’s Grill, which is in Napa Valley. Highly recommend going there if in Napa (but get a reservation first.)

    • Matthew Klint Reply
      June 15, 2022 at 7:43 pm

      Good to know. Thanks!

      • Jason Reply
        June 15, 2022 at 9:25 pm

        About a 10 minute or so drive down the road from the Alila Napa, where I had incredible stay in April and had lunch at Mustard’s.

  2. Jamea Reply
    June 16, 2022 at 1:09 am

    All the priority pass restaurants are the same. Greasy “American” food that does not taste good.

    Regarding horrible waitstaff: “not their fault” they are understaffed. So if they have so many customers they give less attention to each customer, so get less tip, and it all equals out, right? If 10 customers per hour and each gives $10 then they get $100. But if 20 customers and each gives $5, cause the server does not actually pay any attention to them, they still make $100.

    • Matthew Klint Reply
      June 16, 2022 at 1:11 am

      I don’t disagree with your bottom line – I just know I’d never want to get into the low-margin restaurant business.

  3. Kevin Reply
    June 16, 2022 at 2:05 am

    So I went there today and have been there on other previous occasions. The menu has slimmed down from when they first opened. As was stated by another poster, I recommend you visit their location in Napa Valley.

    FYI, Yankee Pier and The Giants Clubhouse are run by the same group that run Mustard’s

    • Matthew Klint Reply
      June 16, 2022 at 2:06 am

      I figured that…same looking menu with the all-day breakfast.

  4. Johnny Reply
    June 16, 2022 at 11:47 am

    What’s a ‘Priority Pass’ restaurant?

    • Matthew Klint Reply
      June 16, 2022 at 12:25 pm

      Priority Pass partners with many airport restaurants to offer its members $28/person in restaurant credit. It represents a nice alternative to (often overcrowded) lounges.

  5. John Henriksen Reply
    June 16, 2022 at 12:23 pm

    It seems totally out of character for an outpost of Mustards Grill not to offer their signature Mongolian pork chop. It’s like McDonalds not offering a Big Mac and fries. Go to Napa!!

    • Matthew Klint Reply
      June 16, 2022 at 12:24 pm

      A Mongolian pork chop would have been wonderful.

  6. Jerry Reply
    June 16, 2022 at 2:58 pm

    I’m generally all for tipping at Priority Pass restaurants, but the minimum wage at SFO is $19.05 and I believe there isn’t an exception for workers who are generally tipped. I guess what I don’t understand is if we’re supposed to tip because workers aren’t paid a usual wage, why would the expectation of 20% remain when workers are making $40,000 annually as a base.

  7. EN Reply
    June 16, 2022 at 11:07 pm

    I actually think mustards is slightly better than Yankee pier and Giants clubhouse. But I agree nothing special. Last time, I had a long lasting so I walked over to T2 and tried Lark Creek. Not much better but all least the menu was slightly better. As sure service, it just varies. I never works sit around waiting that long is no one showed up.

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