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Home » News » No VDB on Tartarstan Airlines: Passengers Forced to Stand Due to Lack of Seats
News

No VDB on Tartarstan Airlines: Passengers Forced to Stand Due to Lack of Seats

Matthew Klint Posted onOctober 5, 2010 2 Comments

Take this story with a grain of salt: after all, it does come from the UK Daily Mail, but apparently the Russians have beat Ryanair to the punch.

Tartarstan Airlines, a Russian flag carrier, had a last-minute equipment change on a flight from Antalya, Turkey to Ekaterinburg (Russia’s fourth largest city) last week. The new 737 had only 142 seats and by boarding time, 148 passengers had checked in for the flight.

Rather than seeking volunteers to take a later flight or IDBing six passengers, the airline decided to load everyone on. 

The last six passengers, if they wished to return to Russia that day, were forced to stand in the back of the plane near the lavatories. There were no seatbelts, oxygen masks, or life vests for them…

Those who complained were told by the crew to put a child on their lap – but the children were far too big.

Now some standing passengers are demanding £3,000 in compensation for the ordeal (on £130 tickets–sounds like UA-style compensation!)

Air Tartarstan, which has admitted that six passengers did stand, still defends its actions:

‘All the tourists decided to fly back despite uncomfortable conditions.’

They’ve got a point…

Don’t mistake the intention of this post: it is not to bash Russia or Russian airlines. As I have stated repeatedly on the UPGRD podcast, I love Russia and Aeroflot is my favorite SkyTeam carrier. BUT, what Air Tartarstan did was inexcusable. While I don’t object to passengers choosing to get what they bargained for, no passenger who paid for a seat bargained for standing for five hours with no seatbelt (and there was some chop on the flight), life vest, or oxygen mask. Some compensation is due–maybe not £3,000, but something.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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2 Comments

  1. Gene Reply
    October 5, 2010 at 10:29 pm

    So, when is Air Tartarstan scheduled join SkyTeam?

  2. Matthew Reply
    October 6, 2010 at 5:37 pm

    @Gene: November.

    😉

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