The grass is not always greener on the other side and the changes at Delta Air Lines announced this week will not necessarily move people to abandon Delta. But the rather punitive changes Delta announced for its SkyMiles program...
Glitch: United Airlines Is Charging 1Ks For Food In Economy Class

I’ve heard from many United Premier 1K and Global Services passengers that they have been charged recently for “Bistro on Board” meals that are supposed to be complimentary in economy class. United is aware of the issue and working...
Review: Air Malta A320neo Business Class

From Zurich to Malta we flew on Maltese flag carrier Air Malta, which proved to be a cost-effective and pleasant journey onboard the A320neo in business class. Air Malta A320neo Business Class Review While the future of Air Malta...
I Explain Loyalty To Hyatt CEO, Plus A Warning

Hyatt says it is adjusting to the new reality of reduced business travel but more leisure travel, though it seems to me Hyatt is just preparing us for a major devaluation next year. That would be a disastrous move...
Man Becomes Upset After Child Won’t Stop Kicking His Airline Seat

How should you deal with a child who will not stop kicking your airline seat and a mother who refuses to intervene? How should a flight attendant get involved, if at all? How Do You Handle A Child Who...
Agitated Passenger Threatens To Slaughter Flight Attendants And Blow Up Plane…But Why?

Two months have passed and I still cannot figure out what exactly what happened onboard an Aegean Airlines flight from Pairs to Athens in which a passenger clearly became enraged and allegedly made threats including “destroying” flight attendants and...
Good: Tel Aviv Airport Restores Smoking Rooms

One designated indoor smoking area has returned to Ben Gurion Airport in Tel Aviv with more to come. The move has infuriated some In Israel, but I think it is great news. Tel Aviv Airport Brings Back Smoking Rooms...
Mother Of Three Irate At Delta Air Lines After Being Booted Off Empty Flight

A mother of three is asking for answers after being separated from her family on a Delta Air Lines flight that went out with over 100 open seats. Mother Booted Off Delta Flight Due To Apparent Technical Error, But...
Delta Air Lines Makes It Easier To Embrace Being A Free Agent

Part of me masochistically hopes that United Airlines will follow Delta Air Lines and make obtaining top-tier status so prohibitively hard that I will finally be liberated from the status hamster wheel. Delta SkyMiles Changes Make It Easier Than...
Scary: My Korean Air SkyPass Account “Deactivated”

My heart skipped a beat when I logged into my Korean Air account yesterday and saw that my account was deactivated. My Korean Air SkyPass Account “Deactivated” After Inactivity I have been sitting on Korean Air SkyPass miles since...
A Pilot Analyzes Ural Airlines A320 Crash Landing In Siberian Field

A very rare event has occurred in Russia with the successful off-field crash landing of a Ural Airlines Airbus A320. Ironically It was the same airline that became somewhat famous in 2019 when one of their other A320s suffered...
Delta Revamps SkyMiles Elite Status, Further Restricts Sky Club Access

As expected, Delta Air Lines is radically changing the way SkyMiles elite status is earned and also further restricting Sky Club access to credit card holders who fail to spend big on their cards. Big Changes Coming To Delta...
Review: Aspire Lounge Zurich (ZRH)

Before our flight to Malta, my family spent about a half hour in the Schengen Aspire Lounge in Zurich (ZRH), which I found far nicer than the Marhaba Lounge across the hall. Aspire Lounge Zurich Review (ZRH) – Schengen...
United Airlines CEO Warns Higher Compensation For Delays Will Compromise Safety

I know United Airlines CEO Scott Kirby does not want European-style delay compensation in the United States, but I wish he would not continue to warn it could compromise safety. United CEO Kirby: More Consumer Compensation Is A Threat...
United Airlines Opens Massive New Club Lounge in Denver

United Airlines has opened a new 35,000-square-foot B East lounge in the B Concourse of Denver International Airport, the largest United Club it has ever opened. United Airlines Opens B East Lounge In Denver, Its Largest United Club Yet...
Aeroflot A350 Business Class Trip Report

As the war in Ukraine grinds on and Russian carriers continue to face sanctions, it seems that the premium cabin experience is holding up just fine. Here’s an Aeroflot A350 business class trip report from an Aeroflot flight attendant....
United Airlines Tips Hand On New A321XLR Polaris Seat (Pictures)

A patent filing by United Airlines gives us a hint of what kind of Polaris Business Class seat to expect on the Airbus A321XLR and perhaps on a subfleet of the 737 MAX 10. United Airlines Gives Us Clue...
First Class Passenger Goes Berserk On Delta Flight

An eyewitness report claims a man seated in first class on a Delta Air Lines flight to Seattle went berserk, with actions that included attempting to open one of the aircraft doors, attacking a flight attendant, and also attacking...
Photo Essay: Summer In Germany

To conclude the German portion of my 2023 summer holiday trip report, I am including a number of photos that seek to capture our daily life in Germany. 2023 Summer In Germany, A Photo Essay Far from touring castles...
Emirates Decides Miss Universe Canada Is Not Fit To Fly…

Miss Universe Canada claims she was denied a flight attendant position by Emirates after revealing that she once struggled with an eating disorder. Was Emirates Right To Rescind Flight Attendant Job Offer To Miss Universe Canada? 25-year-old Madison Kvaltin...