You must be ever vigilant that when you call an airline you are actually calling that airline. One United passenger learned the hard way. The sad story is shared on Flyertalk. A passenger needed to change a reservation and...
Hilarious: An “All-American” Breakfast On American Airlines…
Your “All-American” breakfast on American Airlines includes Canadian bacon… Appropriately shared by @FakeOscarMunoz, the parody account of United CEO Oscar Munoz, the menu clearly features this apparent paradox. Now I can already anticipate an AA rebuttal. I picture it...
The Wall Street Journal Battles The Airbus A380
In a hit-piece entitled Airbus’s Lesson for Young Socialists, a Wall Street Journal column heaps scorn on the Airbus A380 program. The column is by Holman W. Jenkins Jr, a long-time columnist and editorial writer for the Journal. He starts by...
WestJet Debuts First Safety Video
With WestJet morphing into a full-service airline to compete with Air Canada, it was only a matter of time before the airline created its own safety video. Airlines take safety videos very seriously. And I don’t mean the message,...
ANA Award Space Blocked For United MileagePlus Members
Add ANA to the list of United MileagePlus Star Alliance partners that are currently not bookable using your United miles. This fix, however, will hopefully be quicker than the other partner award problems still present. Last night, All Nippon...
I Want To Go To Iceland. Now.
One of the top goals on my bucket list is to see the Northern Lights. For years I have put it off but one image has placed it again at the forefront of my travel agenda. NASA releases an...
South African Airways Denies Three-Way Split
South African Airways is denying a report that it will split into three units. News surfaced yesterday that beleaguered South African Airways would split into three separate entities, one for domestic, one for regional, and one for international flight routes....
Turkmenistan Airlines Turns To Lufthansa For Help
Earlier this month, Turkmenistan Airlines was banned from European Union airspace after the European Aviation Safety Agency (EASA) deemed the carrier unsafe. Now the airline has turned to Lufthansa for help. The Lufthansa brand has many hats; far more than...
British Airways’ Stunning New 747 Paint Job
British Airways has unveiled its new 747 retro paint job and I am very impressed… Last month, I wrote about BA’s plan to repaint one of its Boeing 747-400s with classic British Overseas Airways Corporation (BOAC) livery. British Airways...
Why Air Canada Lost Money Last Quarter
On the operational side, Air Canada is looking strong. Revenue is up and so are fares. So why did Air Canada report a loss last quarter? Foreign exchange losses. The Canadian dollar is weakening and many costs are fixed...
First Impressions: Hawaiian Airlines A330 First Class
Greetings from Hawaii. Yesterday I flew in Hawaiian Airlines First Class aboard the A330-200 from Los Angeles to Honolulu and want to share my initial impressions of the flight here. Hawaiian Airlines took delivery of its first A330 with...
LOT Polish Plans To Create Hub In Budapest
Polish carrier LOT, a Star Alliance member, is creating a hub…outside of Poland. The flag carrier is slowly but steadily expanding operations in Budapest, Hungary. LOT already serves Chicago (ORD), Krakow (KRK), London (LCY), New York (JFK), and Warsaw...
U.S. Court Says Americans Can Sue For Wrongful Placement on “Do Not Fly” List
A U.S. Federal Appeals Court has held that Americans can sue FBI agents for wrongful placement on the “Do Not Fly” List. In short, the Federal Bureau of Investigation (FBI) recruited several Muslim-Americans to become government informants. A handful...
Booked: Hawaiian Airlines First Class!
In all my years of flying to Hawaii and via Hawaii, I’ve never flown Hawaiian Airlines between the Mainland and Hawaii. That changes today. I’m off to Hawaii for a very quick trip and chose Hawaiian for the outbound...
JetBlue Passenger Ejected For Cursing At Baby, Spitting On Seatmate, Hitting Gate Agent…
“I’m not sitting next to a f****** 3-year-old. I’ve been drinking all day!” Need I say more? Valerie Gonzalez, a JetBlue passenger traveling from Ft. Lauderdale to Las Vegas, boarded and found she was was sitting next to a...
Flying Lufthansa Domestically In Kazakhstan
Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Did you...
Bragging: Child Behaves Perfectly In Lounge Defying Expectations
As a traveling parent, assumptions are made about my child before she even enters a room and how we will respond. Eyes turn towards families then roll with disgust as a child sits down at a lounge or in...
Vigilante Korean Air Lounge Agent Attempts to Downgrade Paid Business Ticket, Degrades Customer
Due to a schedule change by Korean Air, our flight path changed and so did our experience. Our great deal in business class was apparently too good and a one vigilante lounge agent personally tried to stop us from...
Hotwire, OTAs Make Schedule Changes Unbearable
Hotwire ran a fare sale with Korean Air last summer which brought us back to the third-party booking service after years without booking on one. We were reminded just how difficult managing reservations can be through OTAs when airline...
Flybmi Collapses; Brexit Blamed
Flybmi has suddenly collapsed. All flights have been cancelled and FAs ordered home. The UK-based regional carrier chiefly blames Brexit for its demise. Flybmi served 23 destinations in Europe with a fleet of 17 Embraer regional jets. Here’s the full...
