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JetBlue

I Hope JetBlue Is Courting Etihad…

Matthew Klint Posted onApril 16, 2019April 16, 2019 4 Comments
JetBlue Heathrow Slot Purchase

Etihad is shrinking while JetBlue is growing. That presents a strategic business opportunity at London Heathrow. Jet Airways is on the verge of collapse, but leaves behind some incredible assets…including three that may be particularly valuable to JetBlue. I’m...

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South AfricaUnited Airlines

United Airlines Returns To Africa, Announces New Service To Cape Town

Matthew Klint Posted onApril 15, 2019November 14, 2023 6 Comments
a harbor with boats and mountains in the background with Victoria & Alfred Waterfront in the background

United Airlines will resume service to the African continent with new seasonal service to Cape Town, South Africa. Starting on December 15, 2019, United will operate three flights weekly from Newark Liberty International Airport (EWR) to Cape Town (CPT). The...

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Airlines

All The Alliance Airlines I Have Not Flown

Matthew Klint Posted onApril 15, 2019November 14, 2023 13 Comments
Unflown Alliance Airlines

Ben recently wrote a story with a similar title, paying homage to his “fellow airline geeks” in the first line. It got me to thinking about which alliance airlines I have not yet tried. It matters because 1.) these...

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AirportsLondon

I Love London City Airport!

Matthew Klint Posted onApril 15, 2019November 14, 2023 22 Comments
a group of airplanes on a runway

I flew out of London City Airport for the first time last week and loved it. It will be my new go-to airport In London. Although I don’t have any hostility against London Heathrow or Gatwick itself, I don’t...

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Air ItalyQatar Airways

Qatar Airways Blasts U.S. Lawmakers For Air Italy Criticism

Matthew Klint Posted onApril 15, 2019April 15, 2019 11 Comments
Qatar Airways Air Italy Attack

Qatar Airways is hitting back at U.S. lawmakers for the steady rain of criticisms over its investment in Air Italy. In a press release, Qatar forcefully and convincing lays out its case for why the fearing mongering from U.S....

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Newssas

SAS Worried As “Flying Shame” Grips Sweden

Matthew Klint Posted onApril 15, 2019November 14, 2023 25 Comments
SAS Flying Shame

In Sweden, flying has become a social faux pas. That’s causing great concern for Swedish Airports and Scandinavian Airlines. Swedavia AB, which operates 10 airports in Sweden, noted two startling stats: In 2018, Sweden had its weakest overall growth...

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Boeing

Donald Trump Offers 737 MAX Advice To Boeing Via Twitter…

Matthew Klint Posted onApril 15, 2019November 14, 2023 11 Comments
a man in a suit speaking into a microphone

U.S. President Donald Trump began his Monday morning with some branding advice to Boeing. Speaking via Twitter, Trump stated: What do I know about branding, maybe nothing (but I did become President!), but if I were Boeing, I would...

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FTU

FTU Chicago Discount and Hotel Expertise

Kyle Stewart Posted onApril 14, 2019November 14, 2023 1 Comment
a window of an airplane with a tall building in the distance

Frequent Traveler University offers guests the opportunity to hear from and interact with some of the most experienced voices in the travel and loyalty game. At FTU Chicago, frequent hotel guests will learn about all of the major programs....

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United Airlines

United Is Pretending This First Class Meal Isn’t A Snack Box?

Kyle Stewart Posted onApril 14, 2019September 14, 2021 30 Comments
United 767

United Airlines’ first-class food on some flights is a “cheese plate” on where a full meal service was previously available. But it’s rather obvious that this is essentially the same as the snack box sold in economy for less...

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AirportsEditorial

Does Airport Commute Affect Your Home Buying?

Kyle Stewart Posted onApril 14, 2019September 14, 2021 19 Comments
Airport

My wife and I were recently considering moving. As frequent flyers, the distance from the airport factors into our decision-making. How much does your airport commute affect your home buying decisions? If you are considering booking travel or signing up for a...

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Meal of the Week

Best Onboard Cookies? You’ll Never Guess The Airline…

Matthew Klint Posted onApril 13, 2019November 14, 2023 10 Comments
Airline Cookies

Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. This week’s...

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Flight ReviewsUnited Airlines

Review: A Bittersweet 787-9 Flight To London In United Polaris

Matthew Klint Posted onApril 13, 2019November 14, 2023 11 Comments
United Polaris 787 Review

I flew to London on United earlier this week. Here’s a brief review of the flight. There was a number of flights I was considering for this trip. One was to fly via San Francisco and Frankfurt so I...

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Delta Air Lines

Is Delta Hurting Us Or Helping Us By Cutting Recline?

Matthew Klint Posted onApril 13, 2019November 14, 2023 20 Comments
a row of seats in an airplane

Delta is reducing seat recline, even in first class, on all Airbus A320 jets. Is this a good or bad move? First reported by Scott Mayerowitz of The Points Guy, Delta will start dropping seat pitch today on all 62 of...

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American Airlines

Fact Or Fiction? The Mystery Bump On American Airlines

Matthew Klint Posted onApril 13, 2019April 13, 2019 10 Comments
American Airlines Teacher Bump

A middle school teacher says he was involuntarily bumped off his flight and forced to leave only one chaperone with 16 students. American Airlines says the man voluntarily gave up his seat in exchange for compensation. So who is...

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United Airlines

Menu Descriptions On United Are Now More Detailed (And Why It Matters)

Matthew Klint Posted onApril 13, 2019November 14, 2023 8 Comments
United Airlines Polaris Menus

Earlier this week I flew to London on United Airlines in Polaris (business) class. I noticed a small but meaningful change in the dining menu. Each course now has a more detailed description. I appreciate knowing, for example, what...

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United Airlines

United Airlines Unveils Star Wars Livery

Matthew Klint Posted onApril 12, 2019November 14, 2023 15 Comments
United Airlines Star Wars Livery

United Airlines will debut a Star Wars themed livery this autumn. In celebration of the next movie of the Star Wars franchise, Star Wars: The Rise of Skywalker, United is repainting one 737-800 with a special Star Wars themed livery....

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United Airlines

The Wrong Way To Start A Flight

Matthew Klint Posted onApril 12, 2019November 14, 2023 48 Comments
United Airlines Flight Attendant Friendliness

First impressions matter greatly in any context, including on a flight. My flight to London on United this week had a very disappointing start. I’ve resolved in 2019 to resist being offended. Thus, I’m not (or at least trying not...

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Award TravelFlying Blue

And Now I Love Flying Blue Even More Than Before…

Matthew Klint Posted onApril 12, 2019November 14, 2023 16 Comments
Alitalia Last-Minute Ticket

On Wednesday I argued that Flying Blue, the loyalty program of Air France/KLM, may provide a model for an acceptable dynamic-priced award program. I’ve got a new data point to bolster my argument. I’m in Italy on business this...

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United Airlines

United Employees Awarded Bonus Despite Poor Performance

Matthew Klint Posted onApril 12, 2019November 14, 2023 5 Comments
a plane flying in the sky

United Airlines will award its employees a quarterly bonus even through performance goals were not met.  I’ve written extensively about the employee bonus drama at United. Bonuses are now tied to performance results versus other carriers rather than simply...

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Air ItalyNews

U.S. Secretary Of State Looking “Very Closely” At Qatar-Air Italy Deal

Matthew Klint Posted onApril 12, 2019November 14, 2023 10 Comments
Air Italy Pompeo

Mike Pompeo, the U.S. Secretary of State, was grilled by the Senate Foreign Relations Committee this week. Many topics were raised, but the one that raised my eyebrows was Air Italy. A group of U.S. Senators—a motley bipartisan crew—are...

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