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Boeing

Donald Trump Offers 737 MAX Advice To Boeing Via Twitter…

Matthew Klint Posted onApril 15, 2019November 14, 2023 11 Comments
a man in a suit speaking into a microphone

U.S. President Donald Trump began his Monday morning with some branding advice to Boeing. Speaking via Twitter, Trump stated: What do I know about branding, maybe nothing (but I did become President!), but if I were Boeing, I would...

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FTU

FTU Chicago Discount and Hotel Expertise

Kyle Stewart Posted onApril 14, 2019November 14, 2023 1 Comment
a window of an airplane with a tall building in the distance

Frequent Traveler University offers guests the opportunity to hear from and interact with some of the most experienced voices in the travel and loyalty game. At FTU Chicago, frequent hotel guests will learn about all of the major programs....

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United Airlines

United Is Pretending This First Class Meal Isn’t A Snack Box?

Kyle Stewart Posted onApril 14, 2019September 14, 2021 30 Comments
United 767

United Airlines’ first-class food on some flights is a “cheese plate” on where a full meal service was previously available. But it’s rather obvious that this is essentially the same as the snack box sold in economy for less...

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AirportsEditorial

Does Airport Commute Affect Your Home Buying?

Kyle Stewart Posted onApril 14, 2019September 14, 2021 19 Comments
Airport

My wife and I were recently considering moving. As frequent flyers, the distance from the airport factors into our decision-making. How much does your airport commute affect your home buying decisions? If you are considering booking travel or signing up for a...

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Meal of the Week

Best Onboard Cookies? You’ll Never Guess The Airline…

Matthew Klint Posted onApril 13, 2019November 14, 2023 10 Comments
Airline Cookies

Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. This week’s...

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Flight ReviewsUnited Airlines

Review: A Bittersweet 787-9 Flight To London In United Polaris

Matthew Klint Posted onApril 13, 2019November 14, 2023 11 Comments
United Polaris 787 Review

I flew to London on United earlier this week. Here’s a brief review of the flight. There was a number of flights I was considering for this trip. One was to fly via San Francisco and Frankfurt so I...

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Delta Air Lines

Is Delta Hurting Us Or Helping Us By Cutting Recline?

Matthew Klint Posted onApril 13, 2019November 14, 2023 20 Comments
a row of seats in an airplane

Delta is reducing seat recline, even in first class, on all Airbus A320 jets. Is this a good or bad move? First reported by Scott Mayerowitz of The Points Guy, Delta will start dropping seat pitch today on all 62 of...

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American Airlines

Fact Or Fiction? The Mystery Bump On American Airlines

Matthew Klint Posted onApril 13, 2019April 13, 2019 10 Comments
American Airlines Teacher Bump

A middle school teacher says he was involuntarily bumped off his flight and forced to leave only one chaperone with 16 students. American Airlines says the man voluntarily gave up his seat in exchange for compensation. So who is...

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United Airlines

Menu Descriptions On United Are Now More Detailed (And Why It Matters)

Matthew Klint Posted onApril 13, 2019November 14, 2023 8 Comments
United Airlines Polaris Menus

Earlier this week I flew to London on United Airlines in Polaris (business) class. I noticed a small but meaningful change in the dining menu. Each course now has a more detailed description. I appreciate knowing, for example, what...

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United Airlines

United Airlines Unveils Star Wars Livery

Matthew Klint Posted onApril 12, 2019November 14, 2023 15 Comments
United Airlines Star Wars Livery

United Airlines will debut a Star Wars themed livery this autumn. In celebration of the next movie of the Star Wars franchise, Star Wars: The Rise of Skywalker, United is repainting one 737-800 with a special Star Wars themed livery....

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United Airlines

The Wrong Way To Start A Flight

Matthew Klint Posted onApril 12, 2019November 14, 2023 48 Comments
United Airlines Flight Attendant Friendliness

First impressions matter greatly in any context, including on a flight. My flight to London on United this week had a very disappointing start. I’ve resolved in 2019 to resist being offended. Thus, I’m not (or at least trying not...

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Award TravelFlying Blue

And Now I Love Flying Blue Even More Than Before…

Matthew Klint Posted onApril 12, 2019November 14, 2023 16 Comments
Alitalia Last-Minute Ticket

On Wednesday I argued that Flying Blue, the loyalty program of Air France/KLM, may provide a model for an acceptable dynamic-priced award program. I’ve got a new data point to bolster my argument. I’m in Italy on business this...

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United Airlines

United Employees Awarded Bonus Despite Poor Performance

Matthew Klint Posted onApril 12, 2019November 14, 2023 5 Comments
a plane flying in the sky

United Airlines will award its employees a quarterly bonus even through performance goals were not met.  I’ve written extensively about the employee bonus drama at United. Bonuses are now tied to performance results versus other carriers rather than simply...

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Air ItalyNews

U.S. Secretary Of State Looking “Very Closely” At Qatar-Air Italy Deal

Matthew Klint Posted onApril 12, 2019November 14, 2023 10 Comments
Air Italy Pompeo

Mike Pompeo, the U.S. Secretary of State, was grilled by the Senate Foreign Relations Committee this week. Many topics were raised, but the one that raised my eyebrows was Air Italy. A group of U.S. Senators—a motley bipartisan crew—are...

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Travel

The Cleanest Airlines In The World

Matthew Klint Posted onApril 11, 2019November 14, 2023 17 Comments
a woman in a suit

A new list is out claiming to name the world’s cleanest airlines according to passengers. Disclaimer: the rankings come from Skytrax. However, I actually tend to agree with the list. Travelers were asked to rate airlines on the following...

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Alaska AirlinesSafety

“Belligerent” Alaska Airlines Passenger Caught Smoking, Reacts Oddly

Matthew Klint Posted onApril 11, 2019November 14, 2023 10 Comments
a sign on a plane

An Alaska flight diverted to Chicago after a passenger responded poorly to a flight attendant request to extinguish his cigarette. Perhaps the passenger did not get the memo that domestic flights in the USA have been non-smoking since 1990....

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JetBlueNews

Meanwhile, One Airport Seeks To Punish JetBlue

Matthew Klint Posted onApril 11, 2019November 14, 2023 10 Comments
a jet plane on the runway

With all the excitement surrounding JetBlue’s London announcement yesterday, news of a crackdown at an airport on the other coast slipped off the radar. JetBlue has big expansion plans to Europe. Service will start with London in 2021 from...

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JetBlue

JetBlue’s London Challenge

Matthew Klint Posted onApril 11, 2019November 14, 2023 17 Comments
JetBlue London Challenge

As expected, JetBlue announced new service to London yesterday from Boston and New York, But there are still many unknowns including a London-sized elephant in the room. JetBlue “intends to launch multiple daily flights from both cities to London...

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British Airways

Beautiful: The Union Of Four British Airways Heritage Liveries

Matthew Klint Posted onApril 11, 2019November 14, 2023 7 Comments
British Airways Heritage Liveries

To celebrate the 50,000th customer on an aircraft with heritage livery, British Airways brought them together at London Heathrow for a special photo-op. The aircraft were all parked near BA’s maintained base at LHR for scheduled downtime. Positioning the planes...

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Law In Travel

Chick-fil-A Airport Bans Are Unconstitutional

Matthew Klint Posted onApril 10, 2019November 14, 2023 103 Comments
a burger and fries on a table

Whatever your view, whatever your background, whatever your values, I have one goal here: to help you understand why the San Antonio City Council violated the First Amendment rights of Chick-fil-A by specifically excluding them from San Antonio Airport....

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