Airlines are happy to award more miles to customers who spend more money. But they sometimes forget that releasing premium award seats (business and first class) is better for the balance sheet too. If you are considering booking travel or signing up...
Who’s Excited About IHG Promotions? Nobody, Apparently
The purpose of offering a promotion is to gain interaction, drive incremental sales, and engage a customer base. But when your promotion is so bad that customers don’t respond, why run one at all? If you are considering booking travel or signing...
It’s Time For New Luggage – Recommendations Please
Usually, I am the one recommending luggage options for readers, but I have found myself at a crossroads and need some recommendations from our readership, please. If you are considering booking travel or signing up for a new credit card please click here. Both...
My “Op-Up” Dinner In TAM Business Class
Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Working for...
Prosecutors Say Man Scammed Delta Out Of 42 Million Miles
A travel agent “extraordinaire” has been indicted for allegedly committing fraud against Delta Air Lines. Prosecutors say the man scammed 42,000,000 miles from Delta. I see the case differently… Prosecutors have alleged Gennady Podolsky gamed Delta’s SkyBonus program to reap...
United Airlines Strategically Retools Winter Schedule
United Airlines is adjusting its winter longhaul schedule this weekend. The story is not just the upgauges and downgauges, but the strategy behind them and the versatility of the United fleet. First, let’s starts with the changes, which include...
Review: Austrian Airlines Lounge Vienna (VIE – G Gates)
The Austrian Airlines lounge in Vienna is a nice place to escape the crowds and enjoy a light meal and perhaps even a nap. Our flight to Yerevan was outside the Schengen area, therefore departed from the G Gates...
Review: Point The Way Café LAX (Priority Pass Restaurant)
Point The Way Café, the newest Priority Pass restaurant at Los Angeles International Airport, is worth a stop if you find yourself near Terminal 6. The restaurant accepts non-American Express issued Priority Pass cards between the hours of 1:00PM...
United Airlines Refreshes Mobile Boarding Pass
United Airlines has refreshed its mobile boarding pass, offering more info in a clearer format. With the latest (v4.7) version of the United app, when you look at your boarding pass on your mobile device screen, you will now...
Big Brother Airbus Is Monitoring You Very Closely…
From overhead bin space to toilet paper consumption, Airbus is watching you. Very closely. Airbus has equipped one of its A350-900 aircraft with sensors throughout the cabin. These sensors track the onboard habits of passengers, collecting and analyzing data....
Cockpit Coffee Spill Prompts Transatlantic Flight Diversion
Drinking hot coffee in the cockpit can be a very dangerous thing…and costly too. Just ask one Condor pilot. On February 06, a Condor flight traveling from Frankfurt to Cancun and operated by an Airbus A330-300 diverted to Shannon...
Airline Pilot Fails Sobriety Test Then Sues Police For Detaining Him
A SkyWest pilot is suing two police officers in Rapid City, South Dakota for false arrest, alleging defamation and slander. Police say they detained him on a tip that he reeked of alcohol and that he failed a sobriety...
United’s Flawed Analogy But Proper Answer On Self-Upgrades
United Airlines was right and is always right to deny those who want to take open EconomyPlus seats without paying for them. But yes, the car analogy was deeply flawed. A passenger noticed the seven rows in the front...
In Search Of A New Garment Bag
My tried and tested garment bag is rapidly falling apart. I need a new one, but cannot find one I like. I almost always travel with a garment bag. It’s actually rare these days that I wear a suit...
Rumor: Qatar Airways Will Invest In TAAG Angola Airlines
Angolan media is reporting that Qatar Airways is exploring a sizable investment in troubled TAAG Angola Airlines. In a move aimed at turning TAAG from a steady loss-leader into a profitable airline, state-owned TAAG is selling a 39% stake...
Cathay Pacific Cuts Capacity, Axes Longhaul Routes
Cathay Pacific is responding to depressed demand by cutting or reducing a number of longhaul routes. August was a horrible month for Cathay Pacific, its worst since the 2003 SARS outbreak. Overall passenger traffic declined 11.3% versus the previous...
Review: Austrian Airlines A320 Economy Class Vienna To Yerevan
What is Austrian Airlines like on a mid-haul flight in economy class? My business partner, John, and I spent a weekend in Yerevan, Armenia last month. We were in Vienna earlier in the week, so the nonstop Austrian flight...
Airlines Are Praying For Regime Change In Venezuela
Airlines are hoping for regime change in Venezuela. They see it as the only way of collecting all the money trapped in the Bolivarian Republic and the only path to restore air service. Thanks to strict hard currency export...
9/11 Reflections From United Airlines CEO (And From Me)
Today marks a solemn anniversary in American history, a day of tragedy made more tragic by the fear-based response that followed…and continues 18 years later. Nearly two decades later, each trip to the airport remains a reminder of how...
Two Democratic Presidential Candidates. One United Airlines Flight.
In what will be a nasty Democratic primary battle which will foreshadow an even nastier Presidential election year, it was nice to see a moment of levity onboard a United Airlines flight. The best way to catch a politician...
