I feel for the Houston doctor who was singled out for dressing inappropriately on an American Airlines flight from Jamaica to Miami. She did not deserve to be ridiculed by flight attendants and American Airlines was right to apologize. Let’s...
It’s About Time Someone Sued Marriott Over Sham Resort Fees…
For years I have argued that hotels and online travel agencies should be forced to disclose all-in pricing at all points of the hotel search process. We may finally be one step closer to that goal. Mandatory “fees” are...
Honolulu Desperately Needs An Airport Hotel!
Oh Honolulu, so quaint in so many ways. Daniel K. Inouye International Airport (HNL) is in desperate need of a proper airport hotel. There must be an opportunity for an enterprising investment firm to construct a lucrative on-site hotel....
Thai Airways First Class: Better Than I Remembered
Hello from Bangkok. I’ve completed the second leg of my trip and was pleasantly surprised at how marvelous Thai Airways was in first class…it has been a few years. The flight left Tokyo Haneda after midnight and arrived in...
Air India Bans Holy Water From Flights, Sparking Outrage
UPDATE: Air India has backtracked. See statement below. With reference to instructions regarding non carriage of Zamzam cans, on AI966 and AI964, we wish to clarify that passengers are allowed to carry Zamzam cans within their permissible baggage allowance....
British Airways Vows To Fight Massive Fine For Data Breach
British Airways faces a £183m ($230m) fine for exposing sensitive customer information. But the company’s leaders are vowing to fight it in open court while downplaying BA’s culpability. Thanks to what the British Information Commissioner’s Office (ICO) called “poor security...
A Superb New Star Alliance Lounge In Honolulu Is Available To United Flyers
If you’re willing to make the walk, the new ANA Lounge in Honolulu is a great place to eat, drink, and relax before your next Star Alliance flight. The lounge is located about 15 minutes away from the ANA...
A Short, Sweet, Satisfying ANA A380 First Class Flight
Greetings from Tokyo! I’m now enroute on my trip around the world and want to provide my initial thoughts on my ANA A380 “Flying Honu” flight from Honolulu to Tokyo Narita in first class. First, service on ANA is...
Flight Delayed For Turtle…
A Jetstar flight from Gold Coast to Adelaide was delayed last week thanks to a trespasser on the runway…a turtle. As the plane was taxiing for takeoff, First Officer James Fuller noticed the turtle on the tarmac. He alerted...
Hawaiian Airlines Passenger Fined $172,000 And Sentenced To Six Months In Jail For Disorderly Conduct
The latest edition in the perils of drinking and flying series centers on a Hawaiian Airlines flight and one man who must be feeling pretty remorseful today. Kyong Chol Kim not only downed a bottle of whiskey before his...
The Fight For A Passenger Bill Of Rights In Canada
Airlines and trade organizations are lining up to fight the new passenger bills of rights in Canada, set to kick in on July 15, 2019. Air Canada, WestJet, Porter, and the International Air Transport Association (IATA) have filed court...
American Airlines Suing Mechanics Isn’t Helpful
American Airlines, in a contract dispute with their mechanics that has lasted years, has decided not only to sue mechanics for a work slowdown but is seeking penalties in a judgment from the courts. But that’s not helping contract...
Toronto Raptors Star Takes Free Jet (Like Drake) To Los Angeles
Toronto’s hero of the NBA Finals, Kawhi Leonard, didn’t just get the keys to the city, he got a free jet deal from Cargojet akin to Toronto rapper, Drake. Just weeks later, the hero of “the six” moved to...
Affordable Vacation Homes From Amazon Prime?
It feels like Amazon Prime delivers just about everything these days including tiny home kits. When paired with surprisingly reasonably-priced vacation property, owning a vacation home is more affordable than I would have thought. If you are considering booking travel or signing...
Park Hyatt Maldives: How To Get There From Malé (MLE)
I’ll soon publish a detailed review of the Park Hyatt Maldives, but want to use this post to outline how you get there…it isn’t the easiest trip to a resort. Flying into Malé (MLE) alone is not enough to...
Booked: An Epic Trip On ANA, Thai, China Southern, Cathay Pacific, SriLankan, Royal Jordanian, Ryanair, Air Italy, and United
Yesterday I wrote about the rare appearance of first class award space on ANA’s new A380 service between Honolulu and Tokyo. I decided to book a whole trip around it! It has been about a year since I last...
One Flight. Four Cabins. Four Meals.
Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Have you...
Sun Country Cancels Flights…But Never Tells Passengers
We may complain about airline delays, but at least we usually know about them. Passengers on three full flights on Sun Country were not even given that luxury. Minneapolis-based Sun Country, an airline I once loved that has gone...
A Prime Example Of How Airline Loyalty Is Built
It’s the little things that build airline loyalty. Sometimes, it’s just a kind gesture when a problem arises. Despite my trip reports showcasing wine and champagne, I really don’t drink that much. In fact, even at business lunches I...
First Impressions Of United 787-10 Dreamliner Polaris Class
I recently had the chance to finally fly United’s 787-10 Dreamliner. Here’s my initial thoughts about this brand new aircraft. I was flying from Newark to Los Angeles and after a long economy class flight (due to strong headwinds)...
