Usually, when an airline employee is captured on video by a passenger it is not because they are being nice. But a Southwest Airlines gate agent was captured on video for her display of kindness and it is truly...
KLM A330 Business Class: Solid, But Uninspiring
From Amsterdam to Washington Dulles I flew onboard a KLM A330 in business class. The flight was pleasant enough, but these aircraft are long overdue for a retrofit. KLM A330 Business Class – My First Impressions I grabbed a...
Crazy Plane Lady Shares Amusing Stalker Police Report
For all we like to joke about “crazy plane lady” Tiffany Gomas and her “fake” seatmate on American Airlines, she went through a lot after her freakout video went viral around the world…including having to endure stalkers camped out...
United Airlines 787-10 Diverts After “Roller Coaster” Turbulence Injures Several Onboard
A United Airlines 787-10 bound for Newark was forced to divert after encountering severe “roller coaster” turbulence during final approach. United Airlines 787-10 Diverts After Strong Winds, “Roller Coaster” Turbulence Over Newark Scuttle Landing Heavy winds and turbulence that...
Woman Removed From Delta Air Lines Flight For Not Wearing A Bra Now Demands Meeting With CEO Ed Bastian
I’ve updated this story with information concerning Ms. Archbold’s legal representation and her demands to meet with Delta CEO Ed Bastian. A woman who claimed she was (temporarily) removed from a Delta Air Lines flight for dressing like a...
My Lovely “Private Jet” Experience On Bulgaria Airlines A220 In Business Class
One of the highlights of my trip to Romania and Bulgaria was the chance to give Bulgaria Airlines a try, particularly on its brand new Airbus A220 jet in business class. Not only was the flight superb, but I...
American Airlines Makes It Easier To Bring Dogs Onboard
American Airlines is making it easier for passengers to bring their dogs or cats onboard through an important change to its carry-on policy. Will this reduce the number of people gaming the system with fake service dogs? With Carry-On...
United Airlines Makes Wheelchair Travel Easier
United Airlines has launched a new digital tool on its app and website that makes it easier for passengers who use a wheelchair to identify flights that can best accommodate the specific dimensions of their mobility device. United Airlines...
The “If It’s Boeing, I’m Not Going” Canard
Everyone has now become a junior aviation safety expert and the number of “if it’s Boeing, I’m not going” quips have become nauseating. What a luxurious world we live in… “If It’s Boeing, I’m Not Going” Hysteria As Led...
United Airlines Passenger Upset Over Fake “Service” Dog
A United Airlines passenger has expressed indignation over a suspicious and potentially fake “service dog” that was recently spotted in a first class cabin. Fake Sevice Dog On United Airlines Flight? In a video posted to Reddit entitled, “There’s...
United Airlines Will Install Larger Overhead Bins On Embraer E175 Fleet
United Airlines will install larger overhead bins across its SkyWest-operated Embraer E175 fleet. Larger Overhead Bins Coming To United Airlines Embraer E175 Fleet Operated by SkyWest These new bins will be available on 50 aircraft with a 76-seat configuration...
The Lovely City Of Sofia, Bulgaria
I spent two nights in Sofia, Bulgaria on my recent trip and loved the city…it’s a treasure in Eastern Europe. Sofia, Bulgaria – A City I Would Return To 12 years ago on a trip to Bucharest, I took...
Should Airline Movies Be Edited?
I have not been to a movie theatre in years and do not have a TV at home. Almost every movie I watch is on an airplane. But in the era of individual screens and streaming entertainment, should these...
Spirit Airlines Challenges Network Carriers In New Route Announcement
Spirit Airlines is going back to the basics with a handful of new routes that directly challenge its network competitors as the ultra-low-cost carrier attempts to return to profitability. New Spirit Airlines Routes Directly Challenge Alaska, Delta, United With...
Unreal: California Man Takes Leg From Victim Hit By Train At Amtrak Station, Then Eats It
A California homeless man has been arrested on suspicion of stealing the severed leg of a victim hit by a freight train at an Amtrak station…then eating it. Homeless Man Captured On Video Taking Leg From Victim of Amtrak...
She Thought She Would Be Safer Avoiding Boeing, Then A Panel Fell Off Her Delta Airbus A330neo…
Boeing may be facing its own accountability crisis, but aircraft maintenance issues are not limited to Boeing or United Airlines…as one Delta Air Lines passenger found who was initially elated to fly on an Airbus…until a panel fell off....
Frazzled Frontier Airlines Employee Flips Out On Customers
Airline staffing is generally improving, but there are still gaps…apparently including Frontier Airlines in Denver. An already-dicey involuntary denied boarding situation became far worse when a Frontier employee lost his cool and flipped out on a line of customers...
Delta Lounge Agent Reprimands Passenger For Taking Banana, Prompting Mass Revolt
After telling a passenger that she could not take a banana with her, a Delta lounge agent technically just doing her job has prompted a rather humorous mass revolt. Reprimanded For Taking Banana From Delta Lounge. Fair? As noted...
The Problem Of Business Class On An ATR-72
From Bucharest, Romania to Sofia, Bulgaria I flew on a TAROM in business class…which showcased the challenges of offering business class on an ATR-72. Business Class On A TAROM ATR-72 Is Not Ideal The ATR-72 turboprop is boarded from...
United Airlines Now Allows Pooling Of MileagePlus Miles, With One Catch [Tech Glitch Resolved]
3/26/2024 UPDATE: Functionality has been restored. You can access the tool to pool your United miles here. Has anyone done this? How smooth was the process for you? United Airlines Suspends Pooling Of MileagePlus Miles, Blames Technical Glitch 3/22/2204...