Next time you fly through Las Vegas, take a look around for an unmarked white 737-600 with a red cheatline down the center. That’s “Janet” Airlines, a top-secret U.S. Air Force contractor that shuttles workers to sensitive government installations. Area-51, officially known as...
United Airlines Suspends Service to Venezuela
Venezuela is on the verge of economic collapse and United Airlines has decided enough is enough. Effective July 01, 2017 United is suspending service to Caracas (CCS). Although corrupt President Nicolás Maduro has promised to prevent any carrier who halts service...
Review: Emirates First Class Lounge Dubai
The Emirates First Class Lounge in the A Concourse of Dubai (DXB) is a sight to behold: it feels more like being in a private terminal. I’m merging two visits into one for this review. I’m in the midst...
Hilton Horror Story: Why You Should Not Complain…Too Much
Compensation is a good thing, when warranted. But when you push too far, the consequences can be great. I know most of us like to game the system where we can: it’s part of the allure of miles and...
United Cuts Last Wide-Body Fifth Freedom Route
Hidden in yesterday’s announcement of new non-stop service between Los Angeles and Singapore was news that United Airlines would axe its final wide body Fifth Freedom route between Hong Kong and Singapore. Oh, I think it makes sense to cut it....
Flight Attendant Revolt Over New United Premium Transcontinental Service
Flight attendants are not happy about United’s new premium transcontinental service. In fact, they are up in arms. I’m a blogger, an aviation enthusiast, and a very loyal United flyer. Over the years I have made friends with many FAs...
United Caves: Increases U.S. Military Baggage Allowance
Last week I wrote about a soldier returning from active duty who was charged $200 to check his kevlar armor on a short United domestic flight. I defended United, but anything that remotely smacks of being anti-military is a losing...
United Airlines Will Launch Nonstop Service Between Los Angeles and Singapore
United Airlines is adding daily nonstop flights between Los Angeles and Singapore starting on October 27, 2017. The new routes demonstrate commitment to UA’s LAX hub and again beat out Singapore Airlines, who launched its own nonstop service between San Francisco and...
Police Forcibly Remove Obnoxious Buffoon from Delta Flight
Word to the wise: aircraft overhead bins are shared space. The space immediately above your row does not belong to you. Bin space is allocated on a first-come, first-served basis. If only someone explained that to the obnoxious buffoon...
United Hints at a New Premium Economy Product
Earlier today United Airlines announced new and improved transcontinental premium service. But one statement in the press release caught my attention, signaling what may be even bigger news. Although United has toyed with the possibility of a true premium economy product...
Premium Transcontinental Service on United: Free Hot Meals in EconomyPlus + Boston Expansion
The rumors have finally been confirmed: United will expand its premium transcontinental service to flights between Boston and San Francisco on July 01, 2017. Even better, United will spruce up business class food and offer free hot meals in...
Inside the Honeymoon Suite of Pippa Middleton at Park Hyatt Sydney
Trust me, Live and Let’s Fly is not turning into the Daily Mail, but I could not resist this story. Feel free to skip it. Pippa Middleton (sister of Catherine, Duchess of Cambridge) and James Matthews married last week...
British Airways WILL Cover EU261 Claims + Other Flight Bookings
Some good news for consumers afflicted by the British Airways IT Meltdown over the weekend: BA has pledged to settle up. #1: BA will cover EU261/2004 claims One Mile At A Time reported that some passengers who filed claims under...
Iberia A330 Business Class: Not Bad At All
While the flight did not end well, I actually had a very pleasant trip on Iberia from Madrid to Los Angeles. I very much enjoyed the food onboard. The first meal was particularly delicious: a unique chicken thigh stuffed...
Overnight in the Iberia Velázquez Lounge in Madrid
I arrived into Madrid at 10pm from London and had a connection to Los Angeles the following day at noon. Was it worth going to the airport Hilton or into central Madrid? With a 24-hour lounge featuring a sleeping area, I...
British Airways’ CEO Alex Cruz Should Resign
I’ve not been particularly subtle in expressing my skepticism over British Airways CEO Alex Cruz. Since ascending to the helm of British Airways in early 2016, Cruz has treated British Airways like the low-cost Vueling carrier he previously ran. Small problem:...
Memorial Day Message from United CEO
United CEO Oscar Munoz is quite the prolific scribe. My go-to FA (who also said a new international route from LAX will be announced later this week) sent me the following note Munoz sent to employees earlier today to...
First Impressions of Biman Bangladesh Business Class
Biman Bangladesh Business Class disappoints, but mostly delights. My first flight in Biman Bangladesh Business Class, on the carrier’s flagship 777-300ER London route, was very good overall. The ground experience…not so much. I’ll have a full review later in...
How to Claim Compensation from British Airways Meltdown
British Airways experienced a huge IT meltdown over the weekend that crippled operations at London Heathrow and Gatwick. If you were impacted, what kind of compensation can you expect? First, let’s start with basic amenities. Under EU law (which the...
Virgin Atlantic Fuel Surcharges on Delta: Don’t Be a Fool
Last night we saw multiple reports of Delta adding massive fuel surcharges to Virgin Atlantic Upper Class redemptions. This morning the fuel surcharges are gone. Search for Virgin Atlantic award space on delta.com and you’ll see that the fuel...
