United Airlines may just have the last laugh concerning the David Dao UA3411 incident. Its April numbers are in and they show no backlash over the dragging or leggings incident. There is no doubt about it, United had a very good...
United Agent Cancels Man’s Ticket For Taping Argument
A United ticket agent in New Orleans cancelled a man’s ticket for pulling out his phone and recording her during an argument over baggage fees. Watch the video– Apparently the man had paid $125 for his oversized bag on...
Air India Confirms Service to Dallas and Los Angeles
Air India will begin service to Los Angeles and Dallas later this year, in addition to previously announced service to Washington DC. In a Facebook post, Air India’s Chairman and Managing Director Ashwani Lohani outlined several new routes. These include:...
Hot Deal: United Airlines to Rome for $375+ R/T from Six U.S. Cities!
United Airlines has an incredible deal available now to Rome from six U.S. cities. Haven’t planned your summer travel yet? It is not too late. United has cheap tickets from six U.S. cities to Rome, Italy with space from August...
Star Alliance Gold Lounge Access When Flying Eurowings
Eurowings is part of the Lufthansa Group but not a member of Star Alliance. How does lounge access work? The rules are a bit quirky, with good news for Lufthansa, United and ANA Star Gold members and bad news...
What the TSA Does With Your Lost Items + How to Claim Them
What does the TSA do with all the stuff that is left behind in security checkpoints each year? Answer: it auctions it. Check out this interesting video that explains the process– Allegedly, the money goes back into a general fund....
My Moonlight Job as a Lufthansa IT Worker
I had another incident on my Lufthansa flight from Los Angeles to Frankfurt last week, though this one was much more positive. When it comes to using technology, I’m certainly proficient though by no means brilliant. I can usually...
Live and Let’s Fly Weekend Digest: May 07, 2017
Greetings from Vienna, Austria: one of my favorite cities in the world. It has been both a busy but relaxing weekend. I’m anxious to get back to my wife and son, but trying to make the most of my time...
Crazy Uber Driver in Vienna
“But the Uber app says 40 minutes.” “No, no. It will only take 30. No problem.” I always chuckle at stories like Lucky’s race through Brussels and now I have an almost identical one of my own. Friday evening...
Why I’ll Keep My Starwood Preferred Guest Business Credit Card
My recent stay at the Sheraton Frankfurt Airport validates my decision to retain my Starwood Preferred Guest ® Business Credit Card from American Express. Hyatt is my primary hotel chain and Hilton is my back-up. Once in a while, however, I find myself...
The Worst Aeroplan Redemption I’ve Ever Made
Rule #1 of using miles and points: be pragmatic. Sometimes a redemption appears horrible on paper but still makes great sense. I’m in Vienna, Austria for the weekend and the trip came about at the last possible moment. I was in...
Which Lounge Terrace at LAX is Best?
Los Angeles International Airport (LAX) is the midst of a renaissance. Part of that is reflected in several stunning lounges throughout the airport. Two lounges currently have beautiful outdoor terraces. But which one is best? Terrace One: Star Alliance Lounge...
The Secret Place to Smoke Airside at LHR
I am not a smoker and have never even tried a cigarette. Nevertheless, I am empathetic to the plight of smokers, especially as airports increasingly enact anti-smoking policies. London Heathrow has been smoke free for the last decade. LHR...
Seriously Good Coffee at LAX Star Alliance Lounge
The Star Alliance Lounge at Los Angeles International Airport (LAX) has upgraded your coffee experience with a high-quality new supplier. Coffee is now sourced from Intelligentsia, a Chicago-based coffee chain with locations in Los Angeles, New York, and Boston as well....
Fight Nearly Breaks Out on My Lufthansa Flight Over Seat Recline
Yesterday I wrote about my Lufthansa Premium Economy experience. I’ll post a more detailed flight review next week, but want to dredge up the old seat recline debate this morning. About 30 minutes after takeoff, just as meal service...
I Survived Lufthansa Premium Economy
Well of course I survived, but the concept of Premium Economy is so overrated if you are looking for a good rest on your longhaul flight. True, not all Premium Economy seats are created equal, so we’ll stick to Lufthansa today....
Review: Blade Helicopter from Manhattan to Newark Airport
When a friend invited me on helicopter ride from Manhattan to Newark Airport, I jumped at the chance. Blade wants to be the “Uber for helicopters” and has both scheduled and on-demand service in LA, NYC, and Miami. This is...
The Best Kept Secret at LAX
The refurbished Tom Bradley International Terminal at LAX is spectacular in every way. Well, every way except one. Security checkpoints in TBIT are terrible. Really bad. Waiting time is routinely so bad that I refuse to bother with it any longer. If...
Delta Apologizes to Family Kicked Off Hawaii Flight
Delta has issued a statement of apology to the family booted off a flight from Maui to Los Angeles. Trying to avert a potential media tempest, Delta has taken (almost) full responsibility, shifting blame away from the family: We are...
I’m Siding With Delta: Family Kicked Off Hawaii Flight
Delta just booted a family off a flight from Maui to LA. I’m not saying there was not legitimate misunderstanding. I’m also not saying Delta handled the situation as it should have. But I am saying that the ultimatum was...
