Hollywood actress Jessica Chastain was so unhappy over the credit offered by JetBlue when her in-flight-entertainment system malfunctioned that she took to Twitter to complain. Many have castigated her for being petty, but she has a point… Jessica Chastain...
Delta Air Lines Offers Insulting “Goodwill Gesture” To Woman After Drunk, Vaping Seatmate Punches Her
How much compensation from an airline is due—if any—when a passenger attacks you onboard? What if the airline should have known better? That’s what we’ll explore today in the context of a Delta Air Lines flight to Los Angeles...
Woman Outruns Cops At Delta Ticket Counter In Savannah
A woman weaved and dodged past police officers at Savannah/Hilton Head International Airport after a dispute at the Delta Air Lines ticket counter. Someone give this woman an NFL contract… Woman Artfuly Dodges Past Cops At Savannah Airport, Hides Behind...
PBH: The Most Unique Airport In The World
Paro International Airport is the only international airport in Bhutan. I’ve already written about how Paro is considered one of the most dangerous airports in the world, but it also happens to be the most beautiful…and unique. Paro International...
American Express Restricts Priority Pass Lounge Access For Platinum Cardholders…In Spain
American Express is limiting Priority Pass lounge access to its Platinum cardholders in Spain, a sign of what may roll out across Europe and, eventually, the United States. Sign Of What Is To Come To US? American Express Restricts...
I’m Seriously Considering The Million Mile Challenge From SAS EuroBonus…
The new “Who Wants To Be A EuroBonus Millionaire” promotion from SAS has caught me by surprise and captivated me. I’m seriously considering going for it in the weeks ahead… Cool SAS EuroBonus Promo: Fly 15 SkyTeam Airlines In...
Wow: United Airlines Adds Service To Mongolia, Greenland, Senegal, And More
United Airlines is gearing up for 2025 with its “largest international expansion in history” including eight new destinations across the globe including Mongolia and Greenland. Let’s unpack this big news. United Airlines Announces New 2025 Destinations, Routes While Tokyo...
Review: Drukair A319 Business Class Kathamandu – Paro (The Most Dangerous Approach In The World)
From Kathmandu to Paro I flew Drukair, also known as Royal Bhutan Airlines, onboard an A319 in business class. The short flight was one of the most delightful of my life thanks to the breathtaking views outside the window,...
United Airlines Teases New 2025 Routes: My Predictions
United Airlines will announce several new 2025 routes tomorrow and has released a pair of teaser videos that offer clues about the new routes. Here are my predictions. My Predictions For United Airlines New 2025 Routes United has released...
Four Carry-On Bags…The Logic Of A Spirit Airlines Customer
I witnessed something while boarding a Spirit Airlines flight that I thought would turn out very differently than it did. A man who ostensibly appeared totally oblivious to the Spirit Airlines carry-on policy may have known all along how...
Should Flight Attendants Be Required To Help Lift Carry-On Bags?
A customer service failure experienced by an 86-year-old United Airlines passenger concerning her request for assistance lifting her carry-on bag should not be conflated with whether flight attendants should be required to lift bags. No, Flight Attendants Should Not...
Skiplagged CEO Grilled By American Airlines In Day One Of Trial
American Airlines sued hidden-city consolidator Skiplagged for misappropriation of its trademark. The trial has just begun, with Skipplagged CEO Aktarer Zaman taking the stand and asserting his company did nothing wrong against American Airlines. Trial Day One: American Airlines...
United Airlines Adds Evacuation Flights From Florida
As Florida braces for Hurricane Milton, United Airlines is trying to get as many folks out as possible and has added several extra flights out of a trio of Flordia airports today. Ahead Of Hurricane Milton, United Airlines Adds...
First Look: Delta One Lounge Los Angeles (LAX)
Delta Air Lines opens its Delta One Lounge at Los Angeles International Airport (LAX) on October 10, 2024. Here’s a first look a the new lounge, including photos and key information. Delta One Lounge LAX Photos Let’s start with...
Review: Executive Lounge Kathmandu Airport (KTM)
Before my Druk Air flight to Paro, I spent some time in the Executive Lounge at Tribhuvan International Airport (KTM) in Kathmandu. Executive Lounge Kathmandu Airport (KTM) Review This is a landside lounge, located prior to security and passport...
Great Coffee At Kathmandu Airport (KTM)
One of the more pleasant surprises on my trip to Kathmandu was how great the coffee was at Tribhuvan International Airport (KTM) in both the domestic and international terminals. Best Coffee At Kathmandu Airport (KTM) Nepal is not a...
One Year Later: Chaos In The Middle East
Today marks the one-year anniversary of the 10/07 terrorist attacks by Hamas against Israel, which killed nearly 1,200 Israelis and launched a bloody war that has killed tens of thousands. We can mourn the horrific loss of life and...
First Class, No Class: Passengers Save Woman From Violent Partner On American Airlines
If you think passengers in first class have any more class, look no further than what unfolded in the first class cabin onboard an American Airlines flight when a domestic violence situation sprang up mid-flight. And yet look at...
Oops: Qantas Forces Entire Plane To Watch Adults-Only Film
I’m not sure what the flight crew was thinking, but passengers on a Qantas longhaul flight were forced to watch a film filled with explicit adults-only content after the in-flight-entertainment system malfunctioned. This should never have happened. Qantas Screens...
Delta Air Lines Expands CRJ-550 Service
Delta Air Lines is expanding its Bombardier CRJ-550 operations to a third hub as the customer-friendly aircraft debuts in Detroit. Spacious CRJ-550 Arrives at Detroit For Delta Air Lines Delta’s CRJ-500 aircraft offers a spacious configuration onboard: 10 first...
