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Home  >  hong kong • Hotel Reviews • Hotels • Hyatt  >  Review: Hyatt Regency Hong Kong Tsim Sha Tsui (Suite)
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Review: Hyatt Regency Hong Kong Tsim Sha Tsui (Suite)

Kyle Stewart Posted onSeptember 2, 2018September 15, 2021 7 Comments

As part of my United status run this year, I decided to try the Hyatt Regency Hong Kong Tsim Sha Tsui one last time after I hadn’t loved my previous two experiences. The third time was the charm!


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Trip Report

This is part of a multi-post trip report from my status run. Other posts in the series can be found here:

  1. Mileage Running May Be Dead, Status Running Still Alive
  2. United’s Polaris Lounge San Francisco
  3. Polaris Business Class Service San Francisco to Hong Kong
  4. Hyatt Regency Hong Kong Tsim Sha Tsui – Suite

Location

Located a ten-minute walk or five-minute bus ride from the Kowloon express station from the airport, the Hyatt Hong Kong TST (Tsim Sha Tsui) is in a great location. The property is connected to the K11 Art Mall and close to the Tsim Sha Tsui MTR stop.

Address: K11, 18 Hanoi Rd, Tsim Sha Tsui, Hong Kong

Phone: +852 2311 1234

Google Maps Link

Finally, A Suite

This is my third stay at the Hyatt Regency Hong Kong Tsim Sha Tsui (TST henceforth), each of which was for one night. On this occasion, I didn’t have availability at Sha Tin for my whole stay and wanted to give the property one last try before I wrote it off completely. The last two stays were in tiny rooms with poor views and limited service. I also was not as familiar with the area as I am now.

Thus, one last go at TST and it paid off. My experience was a 180-degree change from previous stays. Before I arrived I was upgraded to a suite (a real advantage of the new World of Hyatt program which ultimately is a factor in why I am hypocritically returning to the brand in full force). While space is limited in Hong Kong as it is in New York City and other major metros, the suites seem to be a substantial upgrade over their single room counterparts.

Impressive Room

Suite 1607 was at the end of the hallway with neighboring rooms to the right and left that did not appear to be suites. There may only be one at each end of the floor, limiting overall availability at the property. The suite was shaped in a half moon design, the walkway extending into the middle of the room with the living room to the right and the bathroom to the left. The best views are in the bedroom with wrap-around glass windows. For the market and the price point, I was truly impressed by this room and it changed my previous opinion of the property.

Entry/Living Room

Walking into the suite, a slot to the left keeps electricity active with the placement of a key. This was done for me in advance of my arrival. Artwork is at the end of this short walkway and full-length mirrors flanked both walls, the only such mirrors in the room.

Front door of suite
The front door of the suite

The bathroom is to the left in the below image and features a sliding door for privacy when hosting guests in the living room opposite.

Entrance walking in
Entrance walking in
Entryway looking toward the door
Entryway looking toward the door

The living room featured a large, HD TV though I didn’t use it much during my short stay. A reasonably sized couch arched to the bend fo the room and a connecting door could be seen at one end if booking the two rooms together. A luggage rack was waiting for me along with a Nespresso coffee machine and tea set with full compliments. The cabinet under the TV held the safe and mini fridge (which did have room for complimentary waters).

Living room
Living room
Nespresso and cabinet with safe, mini fridge and storage. TV not pictured above.
Nespresso and cabinet with safe, mini fridge and storage. TV not pictured above.
Bedroom from the living room
Bedroom from the living room

Bedroom

My suite featured a king size bed and full view of the north-facing Kowloon urbanscape. The TV opposite the bed was a little far away. The desk was sufficient to work during my short stay though they included just one international adapter in the room. I could have called down for more or (heaven forbid) just pulled one out of my backpack. I guess it was just a little shock that the plugs weren’t all equipped with multi-national outlets that accept most major types of plug. It’s either a sign that I am spoiled, that the hotel is slightly dated – or both.

King bed
King bed
Great desk in bedroom, looking north to Kowloon
Great desk in the bedroom, looking north to Kowloon

Hyatt Regency TST began offering these smartphones with free international calls and 4G data to their customers a couple of years ago. I hadn’t an opportunity to use it the last time I was in residence, however, this time I made it a point to do so. It was simple to use and enhanced my stay allowing me all the features of home without paying for extra data on my plan or suffering through T-Mobile 2G.

"Handy" smart phone for guests
“Handy” smartphone for guests
Bedroom and desk
Bedroom and desk

I know the below image is hard to see, but during the day it was mostly fog covered gray buildings given the rainy season so it seemed more appropriate to post this instead.

Night view from the bedroom
Night view from the bedroom
Bedroom toward bathroom
Bedroom toward bathroom

Bathroom

The bathroom was off the bedroom as the suite connected around in a loop. A soaking tub was separate from a closed-room water closet and adjacent large glass shower. When we travel as a family, we love that someone else can be using the bathroom, showering or bathing while another can use the restroom in privacy. If only we had that at home.

Suite bathroom
Suite bathroom
Soaking tub with optional city views
Soaking tub with optional city views

The hotel had some odd toiletry options. They mix Grand and Regency Hyatt mainstays. The good news is, there was no KenetMD, the bad news is that June Jacobs filled the space with Portico (I am happy with Portico generally though it’s not outstanding).

A mix of Portico (Hyatt Regency) and June Jacobs (Grand Hyatt) toiletries
A mix of Portico (Hyatt Regency) and June Jacobs (Grand Hyatt) toiletries
Toilet in water closet, unfortunately not a Japanese toilet
Toilet in the water closet, unfortunately not a Japanese toilet
Large enclosed shower
Large enclosed shower

Breakfast/Lounge

Breakfast is in the Hyatt Regency Hong Kong club lounge each morning, cocktails and canapes in the afternoon. I inquired about breakfast in the restaurant because on three stays at the hotel, I had never tried it. Hyatt Regency TST offered a discount (net cost about $23 when I visited). I went downstairs to check it out, but the options were not overly more impressive than the lounge, the addition of Pho made to order and waffles/french toast/pancakes were the only substantial additions. Some hotels let you eat where you prefer, I understand why not all hotels do this and I would have been perfectly happy downstairs but chose to save the money.

Discount for the restaurant
Discount for the restaurant

I sampled a little from the buffet and while I have included photos in other reviews, I didn’t feel it was worthy to update here. Congee, fried noodles, fresh fruit and a number of pastries were the highlights along with charcuterie and cheeses. I grabbed some noodles to try something from the buffet but also ordered from the menu to get a sample of both.

Buffet selections
Buffet selections
Omelet from menu
Omelet from menu

The lounge is just stunning on a clear day. I was there during monsoon season so harbour views out the windows were less than stellar. However, the lounge itself is beautiful. I walked up to the second level (limited seating and a meeting room) to get shots of the very tall space.

Beautiful lounge
Beautiful lounge
Tall windows in the lounge, stunning urban views, Victoria Harbour barely visible.
Tall windows in the lounge, stunning urban views, Victoria Harbour barely visible.

Closer to More Than I Knew Before

We usually stay at the Conrad Hong Kong or the Hyatt Regency Sha Tin – both of which are complete opposites of this hotel. We like Kowloon and spend a lot of time there in the various markets (Temple St., Jordan, Mong Kok) but not a lot of time by this hotel, or so I thought.

The Grand Hyatt Hong Kong on Harbour Road in Central (Hong Kong Island) gets most of the attention but this property had plenty to offer.

After walking around the area a little on the night of my arrival I learned that Kowloon is much closer together than I had previously thought. Behind the hotel is the famous Intercontinental Hotel and The Peninsula Hotel along the Harbourfront and Star Walk. Connected to the hotel was the very interesting K11 shopping center, in walkable distances (depending on how much you like to walk) is the aforementioned areas.

Below is a simple photo I grabbed of a busy restaurant and true Hong Kong background. Not everyone will see the beauty in the photo below, but for me, this is quintessential Hong Kong and everything I love about the city.

An area restaurant, long lines usually indicate the best meals.
An area restaurant, long lines usually indicate the best meals.

Cost

On this stay, cash rates ranged from $220-250/nt depending on when I looked, or 15,000 points. If using points + cash, $125 + 7,500 points would be required – a bad use of points in my book. This hotel qualifies for free night certificates for categories 1-4 and is a good use of the coupon. When comparing to other hotels, TST is a tough one because the suite is undervalued if you can get an upgrade, but the regular rooms are overpriced if you don’t. I’ll be back in the future, but for the right cost only.

Have you stayed in the Hyatt Regency Tsim Sha Tsui? Do you have another preferred hotel in Hong Kong?

COVID-19 Note: Hyatt guests are requested to please check your date for check-in and check-out. Confirm that the date you selected remains the date the hotel has on file. Precautionary measures require visitors and Hong Kong residents arriving into the city to quarantine for up to 14 days. If your dates have changed, please first confirm the date and format of the reservation, please select a valid date for rebooking. World of Hyatt credit card members continues to earn points for their stay even under quarantine schemes.

Previous Article A Multi-Course First Class Dinner on American Airlines
Next Article Review: Hyatt Regency Hong Kong Sha Tin (Suite)

About Author

Kyle Stewart

Kyle is a freelance travel writer with contributions to Time, the Washington Post, MSNBC, Yahoo!, Reuters, Huffington Post, MapHappy, Live And Lets Fly and many other media outlets. He is also co-founder of Scottandthomas.com, a travel agency that delivers "Travel Personalized." He focuses on using miles and points to provide a premium experience for his wife and daughter. Email: sherpa@thetripsherpa.com

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7 Comments

  1. ss Reply
    September 2, 2018 at 9:53 am

    I get what you mean by quintessential Hong Kong, but I still prefer Grand Hyatt on Kowloon side. I can always take the ferry right across for quintessential experiences 🙂

    • Daniel T. Nelson Reply
      September 2, 2018 at 10:25 am

      SS, I suspect you mean the Grand Hyatt on the island side, by the convention center.

  2. Daniel T. Nelson Reply
    September 2, 2018 at 10:22 am

    We love the Hyatt Regency TST. Some other advantages: There is a large supermarket in the K11 shopping mall, so it is immediately adjacent to the hotel, there is MTR (subway) access just outside any of several doors to the hotel which can get you all over Hong Kong, and the MTR system has a wonderful underground walkway area (that we call the dungeon) allowing you to walk efficiently, safely, and quickly from place to place without having to deal with traffic, traffic lights, and weather. Hong Kong is a huge city (7.5 million), yet we typically feel much safer walking in it than we do in any large United States city. All of Hong Kong is a walker’s paradise, but no area more so than the tip of Kowloon, and for our experience the Hyatt is a great hotel right in the center of the area.

    • Christian Reply
      September 3, 2018 at 8:46 pm

      +1

  3. Hal Reply
    September 2, 2018 at 12:02 pm

    Although I’m mostly a Hyatt guy, HK is one of the places where I just don’t like the locations of any of the Hyatt’s. I’ve done both the GH and the TST one. I find TST slightly more convenient. Sha Tin seems way out of the way. Lately I’ve been doing mostly Ritz or the W, especially with the Ritz now at a lower points rate. Being at Kowloon station is so much easier if you have a short stay in HK.

  4. Hal Reply
    September 2, 2018 at 12:04 pm

    I’m not sure how you calculated a 10 min was from Kowloon express station

  5. Paolo Reply
    September 3, 2018 at 12:27 am

    I like it and infinitely prefer the location over GH ( possibly reflected in my fondness for the original Hyatt Regency, now demolished, just a short distance away).

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