During a trip to the Philippines, I spent 18 hours at the Hyatt Regency Resort Guam with a Globalist suite upgrade. I was surprised and impressed by what I found and I can’t wait to get back.
Less than three winding miles from the airport, the beachfront property is located on Tuman Bay nature preserve. While it is close but not quite the most expensive three-mile ride I have had, a regular taxi will cost $25-30, a hotel Escalade $125 roundtrip. There is no Uber or Lyft on Guam so come to terms with how you are going to get around before you book.
Address: 1155 Pale San Vitores Rd, Tamuning, 96913, Guam, USA
Phone: +1 671-647-1234
The Hyatt Regency Resort Guam is a massive complex. Several stores fill hallways with a convention center and six restaurants on site. From fine dining to a deli to poolside bites, the property is a true resort. Renovations on the ground floor appear to be recent, I was surprised at some of the finishes and it reminded me of posh Park Hyatt hotels in China.
The cawing you will hear comes from the macaws they remove from their cages and place near the resort center outside where they issue towels. They are beautiful and photogenic, but my own personal encounters with those vile creatures have not been a good one. These macaws kept their distance, as did I – everything was fine.
Towel cards are given out for each guest and must be exchanged for poolside/beach towels. They are returned when the towels are. Many of the pools are connected but their seating areas separate them from each other. While they claim to have just two pools, it’s really more like five because each of the areas was focused on different activities. One frequented by families, another closer to the bar had adults playing water volleyball, a reading section, an area for the waterslide. Everyone should be able to find their own pool heaven.
The beach was stunning with fine white sand and few guests. Low tide made it walkable with water coming only up to my midsection for a thousand feet out from the shore. Lots of kayaks, pedal boats and rafts are available from the hotel in the water. There were just a dozen beach loungers, each paired together. These loungers were for rent at a cost of $35 for the day, less if you could make a deal for a shorter period of time – I’m not sure that’s kosher, just asking for a friend.
This resort does not have a resort fee, a welcome change from the growing trend among the industry. That adds up to a lot of savings for families on a weeklong vacation.
I was assigned the suite, 1124, apparently next to the owner’s residence. It was at the long end of the hallway and had space for days. When returning with my family, I hope that I am able to secure an upgrade to this room or one like it. Generally, it needed a little bit of an update, they are in the process of renovating the bottom three floors and working their way up.
The living room featured a large desk, enough for two laptops, a sitting area with coffee table and a cabinet with a mini-fridge and coffee station. I apologize for some dark shots, I arrived late and forgot to take new photos before I left the next day on my short stay.
The balcony extended from the living room to the bedroom, a feature I really like. It offers sweeping views of Tumon Bay and the rest of the property, beach, and pools.
The bedroom had plenty of room for a small family, though on this trip I didn’t need it. On our return visit, we will need the extra space.
The bathroom suite was massive. Behind the dual vanities was a huge walk-in closet, a makeup table, drawers – enough to settle in for a couple of weeks if you wanted. The toiletries were a brand I haven’t seen at any other Hyatt in the world (perhaps there are others but in 100 properties I haven’t seen it.) I liked the Pharmacopia products, they certainly beat KenetMD any day.
The toilet featured a bidet toilet seat (big win) and a closed-door water closet, preferable when traveling with others.
On the 12th Floor, the Hyatt Regency Resort features a lounge. Food and beverage are offered on a limited basis between key breakfast and cocktail hours. I wasn’t in residence while the afternoon cocktail hour was available, but I did have a chance to try breakfast.
One thing I really liked about the lounge was the segmentation of the lounge. At the far end of the lounge was a quiet area, separate from the rest. There was also a section where families were particularly welcome, a few open sections with a mix of adult couples, multi-generational families and solo travelers. No one was assigned a section, they simply found their way to a portion of the room that made them comfortable.
Breakfast was also offered on the lounge balcony, where I enjoyed mine. Rommel (manager) and his staff were attentive to the guests and kept the buffet well stocked even up to the end of breakfast, a noble and rare trait.
The property cost between $130-280/night depending on demand. As a points redemption, it fits into Category 4, allowing for both annual free certificates to be used or 15,000 points/night. The hotel was sold out for a period when I attempted to book it, so when I saw availability open briefly I seized the room as an award before it disappeared as an option. This property does not currently charge a resort fee though many extras for the beach are an additional cost, I still prefer properties that operate on normal rates and not tricks for their guests.
I will be back, but next time, with my family.
Have you stayed at this hotel? What about other properties in Guam? How was your experience?