We had a short time to visit but snagged a room at the Koi Resort St. Kitts, Curio Collection by Hilton … it was the best of times, it was the worst of times.
We arrived in St. Kitts & Nevis on a cruise and had a day to see the islands. Rather than take a tour, we wanted to sit in front of the ocean, take a dip in the pool, and relax. We had looked at a few options through a service that offers entry into resorts for a fee but the costs were as expensive as booking a room and getting the same benefits.
However, Koi Resort had the ability to get us in right away to an ocean view room, came with the same benefits, and was a less expensive option than others. We opted to give it a try, earn some points, and add another elite qualifying night.
Just a ten-minute ride from the airport or 20 minutes from the cruise port, Koi Resort is located right on the beach and next to a golf course. It’s an incredibly quiet, otherwise residential area with beautiful sweeping views of the ocean and gorgeous terrain that encompasses the islands.
Address: 100 Koi Resort Drive Basseterre St. Kitts, St. Kitts & Nevis
Phone: +1 869-465-4499
We arrived at about 1 pm and there wasn’t a light on in the lobby or exterior hallways. It was noticeable because it was a little dark by shade. The hotel has a restaurant and bar, the restaurant was busy but there are few alternatives in the area.
At the back of the property is a half-circle pool with a small structure at the center. The pool has a shallow seating area around the edge (great for kids) but dark features make it tough to see stairs and built-in seats below. There’s a separate small children’s pool adjacent to the main pool as well.
The ocean is absolutely stunning, and the golf course next door provides wide sweeping views of waves rolling in. However, the beach is not accessible. During high tide, it would have been too dangerous to swim for most, and the large rocks at the edge of the beach would have caused a general safety concern. But the stairs leading to the beach have been damaged and two bars of rebar with tired caution tape block the entrance. We came for the beach and while we had excellent views and probably couldn’t swim it anyway, the website clearly shows the steps leading to the beach but there is no beach access.
Service was lacking throughout the property. We were approached just once during a three-hour stay about halfway through for food and beverage. Less than ten people were at the lounge chairs facing the ocean or at the pool throughout the day and never more than six at one time so it wasn’t an issue of staff being too busy.
A staff member had allowed in some friends who shared the pool with us. They brought their own music with them which conflicted with a local hip-hop station on the speakers, not exactly a Curio Collection experience.
Hilton Honors Benefits
As we heard from several in the lobby, the property does honor the breakfast benefits for Gold and Diamond Honors members. We were able to check in early as lowly Silver elites (we are actually gold but there’s an issue with my account displaying properly.)
Ocean View Room
We were pleasantly surprised by the room we received. While a little plain, it was fitted with modern furniture, a pair of clean and comfortable beds, a large TV, and a desk.
The show stopper was the balcony view. Views down the St. Kitts coast and of the golf course were exceptional. The balcony space wasn’t huge but it was sufficient for a breakfast for two or a lovely evening after a day in the sun.
The bathroom was shockingly large. It featured both a stand-alone shower and a separate tub. The room didn’t have any towels, neither bath towels nor pool towels (none were stocked at the pool.) Though staff indicated they would send some up, they didn’t arrive within the 20 minutes we spent changing and using the restroom. I had to go back to the desk and stand there until they called for pool towels, which took another 15 minutes or so to arrive to us outside. Normally, this wouldn’t be a big deal, but on a three-hour pool stay, it mattered a lot.
The cost of this stay (essentially a day rate though we booked an overnight because they do not sell day rates) was $183 with all taxes ($147 without.) When compared to booking access to a resort, it was cheaper to book the whole room, use the facilities, and earn the stay credit and points. Frankly, I’m torn as to whether we would return. The views of the ocean were so good that it has my heart, but the state of the “resort” was poor, the service was bad, and I don’t know if we could stay there for more than a few days without being restless. Don’t even think about using your points at 55,000 per night – that’s an outright joke.
What do you think? Have you visited this property? How was your experience? Did we get what we paid for?