Qatar Airways CEO Akbar Al Baker laments what he calls the protectionist nature of the Indian aviation industry, saying the true victims are the Indian middle class. Qatar Airways CEO On Indian Aviation Speaking on CNN, the veteran chief executive of Qatar Airways called the aviation industry in India a “closed regime” that is “hugely […]
Drunk Man Urinates On Seatmate On American Airlines Flight To India

A young man is in a heap of trouble after drinking too much onboard his American Airlines flight to India and then (indirectly) urinating on his seatmate. A flight ban from AA should be the least of his concerns. Drunk Man Urinates On Seatmate On India-Bound American Airlines Flight The incident occurred onboard American Airlines […]
United Airlines Raises Baggage Fees To India – Will We See This On Other Routes?

Facing the double whammy of restricted routings over Russian airspace and higher fuel prices, United has substantially raised checked bag fees on its India flights. United says the move is only temporary. But will we see higher baggage fees on other routes as well? Higher Checked Baggage Fees To India On United Airlines United Airlines […]
United Airlines Upgrading Premium Cabin Meal Service To India, Israel

United Airlines in introducing fresh menus, local flavors, and more personalized service in Polaris business class and Premium Plus premium economy class on flights to Israel and India. United Airlines Will Debut New Menus On Flights To India, Israel In Business Class And Premium Economy As travel demands return and United faces competitive pressures from […]
United Airlines Suspends Two India Routes

United Airlines is suspending two India routes as it evaluates the feasibility of operating these routes while avoiding Russian airspace. With Russian Airspace In Question, United Airlines Suspends Two India Routes At his State of the Union address on Tuesday, U.S. President Joe Biden announced that Aeroflot and other Russian airlines would no longer be […]
Emirates Commences “Airbridge” To India

Following in the steps of Qatar Airways, Emirates will launch a humanitarian “airbridge” to India to deliver vital medical supplies at no charge. Emirates Launches Humanitarian Airbridge To India Earlier this month, Qatar Airways delivered 300 tonnes of medical supplies to India at no charge. These vital resources, assembled by humanitarian NGOs and delivered by […]
United Airlines Adds International Service To Ghana, India, Nigeria, South Africa

United Airlines will add a quintuplet of new international routes including service to Ghana, two destinations in India, Nigeria, and a second destination in South Africa. United Airlines Adds Five New International Routes To Africa and India San Francisco – Bangalore In what United calls its most-requested international route, new nonstop service between San Francisco […]
United Airlines Won’t Outsource Management Jobs To India After All…

United Airlines will not outsource management jobs to India and claims that its recent job postings were in error. United Airlines Posts Jobs In India In 2015 United launched an India Knowledge Center (IKC) as an extension of its U.S. data analytics teams. The IKC, located in Gurgaon about 30 minute from New Delhi in the state […]
Air Malta Eyes A321XLR Service to USA And India

Maltese flag-carrier Air Malta confirmed its intention to add service to New York and India with its incoming Airbus A321XLR. Air Malta chairman Charles Mangion told ATW: “An India connection is important if the local economy is to continue to grow.” He also added that he wants to add service to New York to capture a […]
Perfect Paneer On United Shows Why Airlines Should Embrace Indian Food

Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. While perhaps not as crowd-pleasing as a hamburger or buffalo mac and cheese, Indian food provides airlines a […]
United Airlines Accelerates Resumption Of India Flights

With Pakistani airspace unexpectedly re-opened, United will resume flights to India earlier than originally planned. Yesterday, I wrote about United’s decision to delay the resumption of its service to India until late October. There, I suggested that aircraft had likely been re-allocated for other missions and therefore United was unlikely to modify the October 26th […]
Why Did United Airlines Cancel India Flights Until October 26th?

United Airlines will not resume flights to both New Delhi and Mumbai until at least October 26, 2019. This may have more to do with the 737 MAX than the closure of Pakistani airspace. Yesterday afternoon, United announced it would extend the suspension of its India flights until late October. Just hours later, Pakistan re-opened […]
United Airlines Suspends All India Service Until September 1st

United Airlines is extending the suspension of both of its India routes until at least September 1st. First it was the Pakistani airspace closure. Then it was saber-rattling over Iran. Then the Federal Aviation Administration banned flying in Iranian airspace. Now United is suspending its service between Newark and both New Delhi and Mumbai until […]
Qatar Airways’ Strategic Plan For India On Hold

Qatar Airways’ plan to create or invest in a full-service Indian domestic airlines has been placed on hold due to confusion over Indian regulatory policy. A few months ago, Qatar Airways announced grand plans to invest in a new airline that would profitably capture the Indian domestic market. This was to be a full-service airline […]
British Airways’ Unfortunate "Escape to the Indian Ocean" Ad Campaign
I’ve raved about British Airways’ “To Fly, To Serve” ad campaign and its 2012 London Olympic ad, but sometimes ads just miss the mark–even if it is not deliberate. I present BA’s latest ad campaign rolled out at London’s Euston Railway Station: From @funnytweets Talk about a fail. Now in BA’s defense, this ad was […]
I Love United Airlines’ Indian Call Center
I doubt that it has ever been said before, but I am happy to say it here: I love United Airlines’ Indian Call Center. Allow me to explain. I was putting together a relatively straight forward award ticket today on united.com, but the website just would not price it. I called reservations, expecting to only […]
Airbus Is About To Pass Boeing For The Best-Selling Aircraft

Airbus is on the verge of passing Boeing to hold the best selling aircraft in the history of the world. But it’s shaping up to be a photo finish. How the Boeing 737 Became the Workhorse Long before streaming took over your seat‑back entertainment, the Boeing 737 was already flying high. First rolled out in […]
Travel + Leisure Names JSX Best Airline In US, But Should It Be?

World’s Best Airlines survey from Travel + Leisure awards JSX best US domestic carrier, but it shouldn’t really be eligible. JSX Wins The Hearts Of Travel + Leisure Readers Travel magazine, Travel + Leisure issued a survey for the best airlines in the world and 2025 (though it’s hardly halfway through the year) has been […]
United Airlines Rolls Out Aperol Spritz, Mango Lassi, And New Hawaii Menus

United Airlines continues to invest in its onboard product with several improvements to its onboard menu starting this month, including Aperol Spritz, mango lassi, more wines, and an upgrade to service on Hawaii flights. United Airlines Refreshes Onboard Service With New Drinks, Meals, And Hawaiian Touches After sharing about the expansion of pre-arrival meals on […]
American Airlines Adds Pajamas And Mattress Pads To Business Class

As it attempts to re-establish itself as a premium carrier, American Airlines is adding pajamas and mattress pads to its international business class product. Pajamas And Mattress Pads Return To American Airlines Business Class After years of waffling under Vasu Raja, American Airlines is seemingly making a 180º turn under the leadership of Chief Customer […]