A United Airlines Premier 1K member was denied boarding in Houston despite a confirmed boarding pass. His situation offers a cautionary tale on how to approach situations in which you have a confirmed seat but do not yet have a seat assignment. United Airlines 1K Denied Boarding In Houston: Gate Agent Claims He Was On […]
I Just Had One Of My Best United Airlines Flights Ever…
I’ve got to hand it to the crew of UA892, my flight from Seoul to San Francisco in Polaris Business Class. It was one of the best United flights I have ever flown. My Truly Great Flight On United Airlines From ICN-SFO In Business Class Flying United home was not my first choice. Instead, I […]
American Airlines Will Offer Flagship Suite “Preferred Seat” With More Space, Extra Amenities
American Airlines has officially unveiled a new product within its business class cabin it will call a Flagship Suite Preferred Seat. Let’s look at what will distinguish this product from the other seats in business class and why this is a realistic product evolution from an airline that has refused to invest in truly distinguishing […]
I Received The Global Services Treatment On United Airlines…And I Loved It
A flight delay and extremely tight connection in San Francisco led to the Global Services treatment for this United Premier 1K flyer. I’ve got to hand it to United Airlines and its Twitter team…you really impressed my wife, and it takes a heckuva lot to impress her… United Airlines Gives Us The Global Services Treatment […]
An Open Letter To United Airlines Pilots
As a follow-up to my locked lavatory story, I’ve composed an open letter to pilots at United Airlines. Dear United Airlines Pilots: First, I want to thank you for your overall professionalism, skill, and commitment to safety. I’ve flown close to two million miles on United over the last 20 years and never had a […]
United Airlines Adds Newark – Marrakech Service On Premium 767-300ER
This October, United Airlines will launch a new service from Newark to Marrakech, marking United’s first venture into Morocco. United Airlines New Marrakech Service Starts In October 2024 On October 24, 2024 United Airlines will launch 3x weekly service between Newark (EWR) and Marrakech (RAK), becoming the only carrier to offer nonstop flights between the […]
Surprise: Turkoflot A350 From LAX-IST!
It was a great relief to resolve my Turkish Airlines ticketing saga, but a great surprise awaited me: Turkish sent an ex-Aeroflot “Turkoflot” for my A350 flight from LAX to IST. Turkoflot A350: An Unexpected Surprise Turkish Airlines is notorious for airline swaps and has different configurations for the same aircraft type. In the case […]
My Top 10 Flights In 2023
As 2023 draws to a close, we are wrapping up my annual “Top 10” series. Here, I’ll look back on my 10 favorite flights from 2023. My Top 10 Flights In 2023 As a reminder, this is not a top-10 all-time list nor does it necessarily contain the 10 most luxurious flights I enjoyed this […]
My Top 10 Airline Lounges Of 2023
As 2023 draws to a close, it is time for my annual “Top 10” series. Here, I’ll look back on the top 10 airline lounges I visited in 2023. Note, this is not my all-time “top 10” list, but only my “top 10” list of lounges I visited this year. 10. Air Canada Maple Leaf […]
Slippers: United Airlines Gives And Takes Away
Customers flying in United Airlines Polaris business class will soon enjoy more slippers on more routes, though customers in United’s Premium Plus premium economy product will lose out. United Airlines Adds More Slippers To Polaris Business Class, Eliminates Them From Premium Economy Citing “significant requests and inquiries from our customers and flight attendants,” United will […]
Singapore Airlines Flight Attendant Spoon Feeds Five-Year-Old While He Watches iPad
I don’t know quite what to think about a video that has gone viral of a Singapore Airlines flight attendant spoon-feeding a five year old boy as he watches his iPad. As Boy Watches iPad, Singapore Airlines Flight Attendant Feeds Him Dinner The video was posted by the boy’s father, proud as he could be […]
Filipino Food On United Airlines: Beef Kare-Kare
United Airlines offered a “local” Filipino dish on my flight from San Francisco to Manila called Beef Kare-Kare. How was it? Beef Kare-Kare On United Airlines – An Attempt At A Popular Filipino Dish On New Manila Route Since the pandemic, United Polaris business class menus have been largely standardized on flights departing the USA. […]
Introduction: The Long Way To Germany On United, Thai, SAS, Lufthansa
My family recently took an autumn trip to Germany since it appears unlikely we will be able to get away for the holidays this year. I decided to use the opportunity to leave a couple days early and take a longer route to Germany, giving me the chance to try two new routes, one on […]
United Airlines Adds San Francisco – Barcelona Service
United Airlines will fly nonstop from San Francisco to Barcelona next summer as part of its plan to offer 30% more seats to Spain in 2024 versus 2023. New San Francisco – Barcelona Nonstop Service On United Airlines United will launch daily service from San Francisco (SFO) to Barcelona (BCN) starting on May 23, 2024 […]
Introduction: A 24-Hour Trip To Australia On Qantas
I recently flew 15 hours from Los Angeles to Sydney only to turn around a day later and fly home. Blame complications at home plus an elusive first class award on Qantas for such a short trip Down Under. But I hope it makes for an interesting trip report… 1-Day Trip To Australia On Qantas […]
Kirby: United Airlines Is A “Three-Year-Old Startup Embedded In A 98-Year-Old Airline”
United Airlines CEO Scott Kirby was in Houston yesterday voicing a recurring theme, asserting that United is a “three-year-old startup embedded in a 98-year-old airline.” What does he mean and is he correct? United Airlines, The 2020 “Startup” Carrier Speaking to both members of the media and local Houston officials and later to employees, Kirby […]
Booked! An A380 Australia Trip On Qantas
My tree issue at home has prompted a lot of trip cancellations, but I was not about to let first class award space on Qantas go, even if that meant the briefest of trips to Australia. Booked: A Round-Trip To Qantas On Australia On Airbus A380 For eight months, my wife Heidi and I planned […]
First Look: United Club Newark C74 Reopens After Renovation
United Airlines has opened its refurbished C74 club in Newark, thus completing its EWR lounge project with three new lounges in the last 18 months. Let’s explore the details of the new lounge. United Club C74 Newark Open Once Again After closing for refurbishment in May 2022, United has reopened its Untied Club at C74 […]
United Airlines Must Not Let Cabin Interiors Deteriorate…
A single picture may just be anecdotal, but United Airlines must not let its cabin interiors deteriorate even with “United Next” retrofits planned. Aircraft Interiors Must Be Maintained Ahead Of Retrofits At United Airlines View From The Wing shares the following tweet: That’s simply unacceptable – I think we can all agree. Sure, maybe taping […]
United Airlines 767-300 Causes Ground Stop At Chicago O’Hare
A United Airlines 767-300 bound for Zurich caused a temporary ground stop in Chicago O’Hare Sunday afternoon after encountering a mechanical issue just before takeoff. UA3, A 767-300 From Chicago – Zurich Causes Ground Stop At O’Hare Airport UA3, operated by a Boeing 767-300 (registration number N672UA), pushed back from the gate, taxied to the […]
