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Search Results for "polaris review"

United Airlines

United Airlines Redeems Itself In SFO (Lounge Access Denial Update)

Matthew Klint Posted onFebruary 2, 2022November 14, 2023 41 Comments
a sign in a airport

United Airlines has clearly taken steps to correct what happened to my family over the summer when we were denied lounge access by a pair of vicious agents at SFO despite being eligible on the basis that we did not have a boarding pass with a barcode. Under nearly identical circumstances, we were recently welcomed […]

United Airlines

United Airlines 787-10 Diverts After Business Class Poachers Riot When Busted

Matthew Klint Posted onJanuary 21, 2022November 14, 2023 61 Comments
an airplane with a row of monitors

A United Airlines flight from Newark to Tel Aviv diverted after a pair of poachers tried to sneak into business class. When busted, instead of hanging their heads down and returning to their seat, they rioted, prompting the return to Newark. The result? A cancelled flight which inconvenienced hundreds of people. United Airlines Flight Diverts […]

United Airlines

Warmed Mixed Nuts Return To United Airlines, With More Service To Come

Matthew Klint Posted onJanuary 10, 2022November 14, 2023 21 Comments
a glass of beer and a bowl of nuts on napkins

If you fly on a premium transcontinental or longhaul United flight this month in business class, you might find one more small but important return to pre-pandemic service: warmed mixed nuts. Warmed Mixed Nuts Return To United Airlines Polaris Business Class Since the pandemic began, mixed nuts have been limited to premium transcontinental flights between […]

South AfricaTrip Reports

Introduction: A Conscientious Journey To Omicron Ground Zero

Matthew Klint Posted onJanuary 5, 2022November 14, 2023 23 Comments
view of a road at night from inside a car

As I alluded to a few weeks ago, I took a trip to “ground zero” of the omicron variant, South Africa, for just one day last month. Now it’s time to share about that wonderful journey. My Conscientious Journey To South Africa The world’s knee-jerk reaction to South Africa’s transparency about the omicron variant really […]

Year in Review

My Top 10 Flights In 2021

Matthew Klint Posted onDecember 31, 2021November 14, 2023 9 Comments
a seat and table in an airplane

As 2021 draws to a close, it is time for my annual “Top 10” series. Here, I’ll look back on my 10 favorite flights from 2021. As a reminder, this is not a top-10 all-time list nor does it necessarily contain the 10 most luxurious flights I enjoyed this year. Rather, it represents my subjectively […]

Year in Review

My Top 10 Airline Lounges Of 2021

Matthew Klint Posted onDecember 30, 2021November 14, 2023 25 Comments
a room with a couch and a table

As 2021 draws to a close, it is time for my annual “Top 10” series. Here, I’ll look back on the 10 best airport lounges I visited in 2021. Note, this is not my all-time “top 10” list, but only my “top 10” list of lounges I visited this year. 10. United Club Chicago (ORD […]

United Airlines

American Airlines Restores Ice Cream Sundaes And Glassware: Your Turn United Airlines…

Matthew Klint Posted onNovember 15, 2021November 14, 2023 43 Comments
a dessert on a plate with a spoon

American Airlines has restored two key elements of premium cabin service to its premium transcontinental and intnerconinetal flights: glassware and ice cream sundaes. It’s time for United Airlines to do the same. It’s Time For Ice Cream Sundaes And Glassware To Return To United Airlines Over the weekend, we covered United CEO Scott Kirby’s proud proclamation […]

United Airlines

United Airlines CEO: We Will Be Largest Airline In The World By Summer 2022

Matthew Klint Posted onNovember 13, 2021November 14, 2023 92 Comments
a man in a suit standing in front of a large globe

United Airlines CEO Scott Kirby is mincing no words: United plans to be the world’s largest airline by next summer as it awaits the return of its 777 jets and continues to take delivery of new jets. United Airlines Plans To Be World’s Largest Airline By Summer 2022 In a video message to employees reviewed […]

Airports

I Spent The Night Sleeping On A Bench At Dulles Airport

Matthew Klint Posted onNovember 9, 2021November 14, 2023 42 Comments
a person's legs in a chair in an airport terminal

I did something I have not done in many years: slept on a bench at the airport. My overnight at Washington Dulles reminded me of the days of my youth and how I used to stretch my travel budget by sleeping in airports. How was it? Honestly, not so bad. Sleeping At Dulles Airport For […]

NewsUnited Airlines

London Calling: United Airlines Adds Five New Flights To LHR

Matthew Klint Posted onOctober 28, 2021November 14, 2023 16 Comments
an airplane with rows of monitors

United Airlines will add five additional flights to London Heathrow in 2022, including double daily service from Denver, two more flights from Newark, a third flight from San Francisco, and finally launch new service from Boston. United Airlines To Bolster Service To London In 2022 London has been a relative bright spot for United when […]

Trip Reports

Introduction: My Long Journey Home From Brazil

Matthew Klint Posted onOctober 27, 2021November 14, 2023 9 Comments
a plane parked at an airport

Welcome to my next trip report, a recount of my recent journey from Sao Paulo, Brazil to Los Angeles…via Florida, Panama City, and San Salvador. My Long Journey Home From Brazil The “point” of this trip was to review Azul’s new A330-900neo in business class, which operates sporadically between Viracopos International Airport outside of Sao […]

United Airlines

My Office Is A 767-300 Traveling Between LAX And JFK

Matthew Klint Posted onOctober 5, 2021November 14, 2023 29 Comments
an airplane wing in the sky

As United Airlines transitions from a 767-300 to a 757-200 on its premium transcontinental service between the West Coast and New York JFK, I eulogize the loss of my mobile office and express hope I will see it again. My Office Is A 767-300 Traveling Between New York And Los Angeles At 37,000 Feet When […]

LifeMilessponsored

Using LifeMiles For Bucket List Travel

Kyle Stewart Posted onOctober 3, 2021November 14, 2023 Leave a Comment
Cartagena's walled city

LifeMiles is selling miles for their lowest price this year and I am using them to accomplish some bucket list travel goals.  ***Sponsored Content*** Buy LifeMiles, Get 140% Bonus LifeMiles is a Star Alliance loyalty program that offers some of the best deals for flights throughout the network. Its award chart is also much more […]

United Airlines

My Flight Attendant Was A Total Karen…And I Loved Her

Matthew Klint Posted onSeptember 3, 2021November 14, 2023 22 Comments
a close-up of a blue shirt

I’m going to stop using the term Karen as a pejorative. It simply is not fair to the many wonderful Karens. Some additions to our popular lexicon simply do not belong and instead of fueling the cliche, today I want to dedicate an entire post to a lovely flight attendant named Karen. With Flight Attendants Like Karen, […]

BrazilTrip Reports

Introduction: A Sensational Weekend In São Paulo, Brazil

Matthew Klint Posted onAugust 21, 2021August 21, 2021 36 Comments
São Paulo Trip Report

I’m up for a weekend trip to most anywhere, but I now have a new city I will look forward to returning to: São Paulo, Brazil. When my friend asked if I wanted to join him in Sao Paulo, for a couple days, I agreed because I thought the fellowship would be great. It was. […]

United Airlines

United Airlines Will Resume Pre-Departure Beverages In First Class (Trial)

Matthew Klint Posted onAugust 11, 2021November 14, 2023 22 Comments
a blue plastic cup on a napkin

United Airlines will resume offering pre-departure beverages in first class on two routes, starting later this month. The trial will gauge interest, consumer reaction, and may expand to more flights this autumn. United Airlines Will Resume Pre-Departure Beverages On Two Trial Routes Unofficially, some flight attendants have been offering bottled water as a welcome drink […]

Trip Reports

Introduction: A Spur Of The Moment Trip To Istanbul + Belgrade

Matthew Klint Posted onMay 25, 2021November 14, 2023 15 Comments
a indoor pool with blue water and blue chairs

Sometimes the urge to travel hits us like a ton of bricks. Sometimes, opportunities open that cannot be turned down. And sometimes that all comes together in the form a remarkable last-minute trip that could not have turned out better. Welcome to my next trip report, covering my recent journey to Istanbul and Belgrade to […]

787Lufthansa

Which Business Class Seat Will Lufthansa Use On 787? (Six Options)

Matthew Klint Posted onMay 4, 2021November 14, 2023 9 Comments
a white airplane on a runway

Lufthansa increased its Boeing 787 order from 20 to 25 yesterday and accelerated the delivery schedule, which will begin later this year. Today, it indicated it will use an “intermediate” business class seat on its 787, not the business class seat it unveiled in 2017. To guess what the Lufthansa 787 business class seat will […]

Korean Air

Korean Air Business Class Is Objectively Average

Kyle Stewart Posted onApril 27, 2021September 12, 2021 67 Comments
Korean Air business class

I had a chance to try Korean Air’s Prestige Class (Business Class) from New York JFK to Seoul (ICN) and onward to Bali (DPS). Despite the carrier’s own insistence that they are superior, I didn’t find them to be anything other than average (maybe below) and I challenge anyone to disagree with my assessment. If […]

American Airlines

Prince Harry Chose American Airlines First Class Over British Airways

Matthew Klint Posted onApril 23, 2021November 14, 2023 23 Comments
a man in a suit holding a microphone

Prince Harry, now a California resident, recently flew to London and back to take part in the funeral of his grandfather, Prince Philip, the Duke of Edinburgh. But instead of flying a British carrier, the British royal flew on American Airlines. Prince Harry Chooses American Airlines For London Trip Media initially reported that the Duke […]

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