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Home  >  Hotel Reviews • Jordan • Marriott  >  Review: The St. Regis Amman
Hotel ReviewsJordanMarriott

Review: The St. Regis Amman

Matthew Klint Posted onFebruary 11, 2023 17 Comments

The St. Regis Amman located in the capital city of Jordan really impressed me. From the great service to the comfortable guest rooms to the luxe spa to the exquisite breakfast, there is much to like about this hotel.

The St. Regis Amman Review

Although I am usually loyal to Hyatt and have had many nice stays at the Grand Hyatt Amman, this time I decided to try out The St. Regis. At around $280/night, the price was right and by booking with American Express Fine Hotels & Resorts, my stay included breakfast and a spa credit. I spent three nights here.

Located in the 5th Circle of Jordan’s capital, the hotel is centrally located for tourist activity and shopping in the region.

Check-In

Let me get out my only complaint here: that smell…

If you have stayed in a St. Regis hotel before, you are probably familiar with the proprietary scent that is a fixture of each property. That scent, however, was so strong in the lobby that it was absolutely overwhelming. I’m not a fan.

Rather than a central check-in counter, you check in individually at a desk. I was warmly welcomed and informed that my room had been upgraded to Grand Deluxe guest room, which is essentially a standard room on a high floor.

Guest Room (Grand Deluxe)

My room, 1003, was really posh for a standard room. Details like the wall paneling and the muted color scheme suited me quite well. The bed was comfortable and I appreciated both the desk and chaise lounge.

A welcome gift (popcorn, oranges, Halwa chocolate) sat on an end table.

Plenty of closet space:

Universal plugs and light controls:

I also appreciated the large marble bathroom, with dual sink, walk-in shower, bathtub, toilet, and bidet. As was true at Kempinski and Mövenpick, the soap, shampoo, and conditioner were from Trinatae, a Jordanian company that uses Dead Sea minerals in its products.

My city view:

Spa + Wellness

In order to use the sauna or steam room, you have to make a reservation. I thought this was still a lingering coronavirus-era policy, but that is not the case. The hotel has a beautiful wellness suite with a sauna, steam room, and whirlpool and it is exclusively yours for the 45-minute period you reserve it (complimentary for hotel guests).

I dream of having a room like this in my house one day…

While the communal experience of a sauna or steam room also can be pleasant, it is nice to enjoy the tranquility of your own private spa.

I came down here every evening and every morning…I find few things more relaxing than the ritual of sitting in a sauna and steam room.

On one occasion I used my spa credit for an hour-long full-body massage, which was one of the best massages I have ever received. Nurul was my spa technician and did a masterful job getting rid of some knots in my shoulder without leaving me in pain.

The spa’s common areas are also beautiful, with the sound of running water, a large relaxation area, and complimentary snacks like fruit, almonds, and pomegranate juice.

Pool

The outdoor pool was closed for refurbishment during my visit.

Fitness Center

The hotel offered a large fitness center with brand-new equipment from TechnoGym. My daily routine was to workout when I woke up, sweat it out in the wellness area, then have a late breakfast. While the gym was fairly crowded in the mornings, it was never so bad that I had to wait for a machine I wanted to use.

Food + Drink

Of all the hotels I stayed at in Jordan, The St. Regis Amman offered the best food and the best coffee.

Tea Lounge

Drawing on the St. Regis tradition, the Tea Lounge is located in an ornate sitting area down the hall from the check-in lobby. It offers an extensive tea and coffee menu as well as light food choices. I enjoyed cappuccino here on two afternoons.

Mercado

Mercado is the hotel’s Italian restaurant and a pizzeria, but also where breakfast is served each morning. In no uncertain terms, let me state that I cannot recall a better hotel buffet breakfast than what I enjoyed here. I’m talking worldwide.

The food was simply perfect. From the eggs to the manakish and falafel to the baked goods to the fresh-squeezed juices to the perfect coffee…this was such a high-quality and delicious buffet.

My diet tends to be rich in nuts. Nuts are high in fat, but it is a healthy fat and eating nuts is far healthier than snacking on chips or bread. I loved the wide section of nuts here, including delicious pistachios, pecans, and walnuts.

Service was also superb in Mercado, with very attentive staff who frequently cleared away dishes and offered refills on coffee and juice.

One other nice feature was complimentary coffee and tea each morning outside the restaurant:

Breakfast runs from 7:00 am to 11:00 am each day and I would show up at about 10:30 am each morning. Unlike some places, the buffet was not quickly removed at 11:00 am but was gradually dismantled, giving guests time to eat without feeling rushed.

Segreta

Segreta offers a mix of French and California cuisine in a beautiful outdoor environment. I did not eat here.

St. Regis Bar

The bar is beautiful, with a mosaic of three horses as the centerpiece and dark leather chairs with wood floors that create a cozy atmosphere.

Note, you can smoke inside the bar, though the other indoor areas of the hotel are non-smoking.

Tamara

Tamara is named after the goddess of rivers and water and offers Jordanian cuisine. I did not eat here, but ordered food from here from room service.

Zenith

The hotel’s rooftop grill, Zenith, was closed during my visit.

Room Service

I ordered room service all three nights and found the food outstanding. One night I had mansaf with a salad and a green drink of blended vegetables and fruits. The mansaf tasted homemade!

The next night I ordered a filet mignon, cooked a perfect medium rare, along with another salad and some vegetables.

Finally, I also tried the mixed grill (lamb, beef, chicken) and thought every bite was tender and juicy.

My friend ordered a cheeseburger (minus the buns) and did not like it.

We shared some grilled vegetables and a cheesecake (both lovely).

Amman offers lovely cuisine, but you really don’t have to even leave the hotel to get it.

Meeting Space

I was impressed at the hotel’s ballrooms, which are located on the lower level right next to Irdium Spa.

Shoe Shine

Finally, I love hotels that still offer shoe shine service…and do a good job of it. These old shoes have thousands of miles on them, but I still love them. Best pair of shoes I have ever bought!

CONCLUSION

Without any reservation, I highly recommend The St. Regis Amman. This is a modern, luxurious property with great food, service, amenities, and guest rooms. As tough as it is to deviate from Hyatt when I’m on the Hyatt hamster wheel, I was so glad I did for this trip.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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17 Comments

  1. S Reply
    February 11, 2023 at 2:05 pm

    Superb room and property for $280 a night.

  2. Santastico Reply
    February 11, 2023 at 2:43 pm

    Were you informed the pool was closed? I wouldn’t be happy to go to a warm destination at a top hotel and don’t have a pool.

    • Jacquelene M. Reply
      February 11, 2023 at 11:52 pm

      If this was in February then it’s actually freezing outside right now, unless you love swimming in cold water haha. Even if they’re heated, the shock of weather change from a warm pool to the cold air is too much. Our climate is moderate actually so it’s pretty cold here in the winter and quite hot in the summer. To visit and enjoy warmer weather, and outdoor swimming pools, then you should come here any time after early May.

      • Santastico Reply
        February 12, 2023 at 9:49 am

        Good to know. I have been to hotels when pool is closed in the summer. That’s ridiculous.

  3. Jeff Smith Reply
    February 11, 2023 at 2:55 pm

    I don’t know why, after eating the way you do in all these fancy places, and then stand on one of those tall, ancient, penny-in-the-slot scales, a card doesn’t pop out saying, “one at a time, please!”

    • Sam Reply
      February 15, 2023 at 9:45 am

      He went to the gym, followed by steam & sauna every morning, which is more cardio (look it up). Then went back to the steam/sauna every evening. It’s like you only read the food part. Maybe its you that overindulges?

  4. AJ Reply
    February 11, 2023 at 2:58 pm

    Wow, that mosaic is sickk. Excellent lighting and chandeliers throughout, among much else. An instagrammers dream.

  5. Fathiss Reply
    February 11, 2023 at 6:10 pm

    I’m commenting from the Grand Hyatt Amman now (early morning now…jet lag is tough).
    This is another solid choice and maybe preferable if costs is a factor (as it is with me) and with globalist status. For just 8,000 points per night (or $200/night standard room), you can easily get a free upgrade (no suite cert required this time of year) to a 700 sq ft suite.
    Great room and good location. One of the great things about staying in Amman is any city location is only a $2 Uber ride away on average.

    • Matthew Klint Reply
      February 11, 2023 at 8:27 pm

      Agreed – I love the cheaper Uber. Who needs to drive?!

      How much has the Grand Hyatt changed since my visit?

      https://liveandletsfly.com/grand-hyatt-amman-suite-review/

      • AJ Reply
        February 11, 2023 at 8:41 pm

        Glanced at the Hyatt pics. The pools and dining areas are certainly nice. Otherwise the St. Regis has way more charm and class to me.

        • Fathiss Reply
          February 11, 2023 at 11:51 pm

          AJ, I expect the St Regis is a better choice if the price is irrelevant. But it’s not for most of us. That can be said about any hotel. But my choice would be to use my globalist benefits, get lounge access, get free upgrade to suite, and pay nearly $100 less (or points) to get slightly diminished quality. I’m TP with Marriott and Globalist with Hyatt. In my opinion the Grand Hyatt is the better value using the benefits each program usually conveys.

          • AJ
            February 12, 2023 at 12:13 am

            I would gladly stay at the Hyatt, so judgement of course. Nice that you have all of the perks you mentioned, too. Was just impressed by much of the St. Regis. Takes a lot to impress me hotel wise. I compare everything to Hawaii. Stayed at the Trump Waikiki and found it and the Halekulani to be very colorful and uplifting from a design perspective. Hyatt could just a little more vibrance like that and St. Regis and they’ll be good. Enjoy and safe travels!

          • AJ
            February 12, 2023 at 12:17 am

            P.S. I’m clearly hoping that Matthew or Kyle do a Hawaii trip report sooner rather than later:)

          • AJ
            February 12, 2023 at 2:55 pm

            no judgement**

      • Fathiss Reply
        February 11, 2023 at 11:35 pm

        Probably not much. I didn’t find the rooms looking all that dated though. Maybe they renovated? Pools were empty but that’s probably a seasonal thing.

  6. Lukas Reply
    February 11, 2023 at 10:52 pm

    That breakfast buffet looks mighty similar to the best breakfast buffet I’ve ever had at Sheraton (!!!) Oman (that includes many five-star hotels). When I’m in Amman, I’ll definitely have to visit St. Regis.

    What’s the brand of your shoes? I need a new pair.

    Thanks for a great review.

  7. Omar Reply
    February 18, 2023 at 10:27 am

    Any reason for passing on the Ritz Carlton which is only a year old? Usually the newest luxury property is the best IMO.

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