• Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
  • Advertising Disclosure
Live and Let's Fly
  • Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
  • Advertising Disclosure
Home  >  Flight Reviews • United Airlines  >  Review: United Airlines 767-300 Premium Transcontinental Economy Class
Flight ReviewsUnited Airlines

Review: United Airlines 767-300 Premium Transcontinental Economy Class

Matthew Klint Posted onOctober 5, 2020October 5, 2020 29 Comments

I thought it would be helpful to take a look at what the current premium transcontinental experience is like on United Airlines in economy class. This review covers my recent United flight from Newark to Los Angeles onboard a 767-300.

United Airlines 767-300 Premium Transcontinental Economy Class Review During Pandemic

On my way back from New York last month, I decided not to upgrade to business class. It wasn’t because I couldn’t, but because economy class had a lot of open seats and I could spread out and also see how United’s economy product has changed.

United 1871
Newark (EWR) – Los Angeles (LAX)
Tuesday, September 15, 2020
Depart: 07:00 PM
Arrive: 10:00 PM
Duration: 6hr, 01min
Aircraft: 767-300
Seat: 22K (Economy Class)

The 767-300 cabin is among United’s best in economy class. With a 2-3-2 configuration, your chances of sitting next to a stranger when traveling with a friend or loved on are lower. And on this particular flight, almost no one had to sit next to a stranger. I was assigned an exit row seat in Row 22 and the seat next to me remained opened. In fact, much of the EconomyPlus (United’s extra-legroom economy section) remained opened.

If you’re looking for the economy class seat with the most legroom, choose 22D,E,F. It’s part of the exit row and it reminds me of the old row nine on United’s premium service p.s. 757-200s.

Don’t expect pillows and blankets onboard during this time.

A flight attendant offered each passenger a greeting and a sanitizing wipe upon entry to the aircraft and these were picked up prior to takeoff.

Once we leveled off, flight attendants again sprang into action, offering a modified service.

Traditionally, EconomyPlus passengers received a complimentary hot meal while those in regular economy class had the option of purchasing snack boxes or meals onboard.

Presently, United does not offer any meals in domestic economy class. In fact, United has suspended the sales of all food onboard, even including packaged snack boxes.

Instead, each economy class passenger receives a bag on flights more than two hours with a salty and sweet snack plus a small bottle of water and another wipe. My bag included pretzels and a biscoff cookie.

One reason I write this review is to urge you to plan ahead. I did not and I was quite hungry. Thankfully I had some mixed nuts and fruit in my bag, though I should have planned better (restaurants are open again in Newark Airport).

In addition to the snack bag, flight attendants performed two full beverage services and water runs in-between during the flight. Service was very pleasant.

One thing I do like about flying economy class is that there are less distractions and I tend to be more productive. I spent the flight reading and it was very productive.

I also checked out United’s IFE system onboard. United has a great library of movies and TV shows onboard but I recommend you bring your headphones. Complimentary earphones are provided, but I had to strain to hear dialogue. The IFE system is United’s latest and was updated when the new Polaris seats were installed.

As an added bonus, “From the Flight Deck” air traffic control communication (formerly called Channel 9) was available:

Lavatories were clean…I drank several bottles of water plus two cups of coffee and was therefore a frequent visitor…

The six hours (flight time was closer to five hours) flew by quickly. We landed ahead of schedule in LAX.

Once on the ground, I bolted for In-N-Out on Sepulveda Blvd and enjoyed a double-double animal style with French Fries…my treat for flying economy class.

CONCLUSION

Don’t expect much in terms of onboard food these days behind the curtain, but you’ll be well watered. Nevertheless, the flight was comfortable, on-time, and service was pleasant. Hopefully we’ll see the return of meal service in economy class sooner rather than later, but you’ve been warned. Overall, a fine flight.

Previous Article Should Airlines Limit What Food You Can Bring Onboard When They Refuse To Serve Food?
Next Article Lufthansa’s New Longhaul Destinations For 2021

About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

Related Posts

  • Tin Building close up

    Review: Tin Building by Jean-Georges (New York City)

    March 26, 2023
  • Hilton Shreveport bed

    Review: Hilton Shreveport

    March 26, 2023
  • United Polaris Lounge LAX Review

    Review: United Airlines Polaris Lounge Los Angeles (LAX)

    March 24, 2023

29 Comments

  1. Sexy_kitten7 Reply
    October 5, 2020 at 12:55 pm

    Wow. So they essentially dropped E+ service down to E- levels? Not cool. I’ve only done ps once in E+ and it was wonderful. Nice meal and free booze in coach!

    • Matthew Klint Reply
      October 5, 2020 at 2:15 pm

      It was really great before the pandemic. Hopefully that returns…

      • Karen Reply
        October 10, 2020 at 7:49 pm

        Thanks for the update-the exit row seats look great but they do not recline do they?

        • Matthew Klint Reply
          October 10, 2020 at 7:52 pm

          The second exit row does recline. (Row 21)

  2. David Reply
    October 5, 2020 at 1:00 pm

    hmmmm. In-n-Out is my chosen treat when arriving back in the US fr0m overseas. Good choice, especially the animal style option

  3. WHS Reply
    October 5, 2020 at 2:12 pm

    FYI that IFE is the Panasonic x2 which isn’t the latest generation United offers. The x3 is available on all 787-10, select 787-8/9, select 767-300ER, and select 757-200 aircraft.

    • Matthew Klint Reply
      October 5, 2020 at 2:15 pm

      I far prefer this version than the 787-10 version, which does not offer movie previews.

  4. stogieguy7 Reply
    October 5, 2020 at 3:28 pm

    My compliments to you Matthew on your decision making skills – I’d have gone to In-N-Out on Sepulveda for a double-double too after that calorie deficient flight! And, you’ll have great plane spotting for entertainment too.

  5. JM Reply
    October 5, 2020 at 3:38 pm

    I like the new(ish) In-n-Out on Sepulveda (PCH) in El Segundo. The lines are almost always much, much shorter and saves me a good 30 minutes to an hour.

    Also, on the flight, you can always ask for extra snack bags once everybody has had their first one if you’re hungry. There’re usually leftovers. Sometimes they have a Biscoff and sometimes a Stroopwafel. It’s almost always pretzels. But no, there’s no meal on any domestic flight in any main cabin class.

  6. Scott Reply
    October 5, 2020 at 4:26 pm

    You probably get as many comments about In-N-Out as anything else, but since others started it first…you should really try the burger with a “whole grilled” onion instead of the regular grilled onions. If you actually like to taste the onion it’s a far better choice (without having the raw onions).

  7. Stuart Reply
    October 5, 2020 at 5:26 pm

    You Californians and your In-n-Out. Honestly, I don’t get it. Shake Shack and Five Guys has it beat to a pulp in taste and quality.

    I fully expect to be beaten down now. I can take it. Have at it.

    • Daniel G Tan Reply
      October 5, 2020 at 6:28 pm

      I agree I&O is over hyped. The beef patties are getting too thin. Nothing fantastic. I’m Californian born and bred.

    • UA-NYC Reply
      October 5, 2020 at 6:51 pm

      I was an INO fanboy. But the Shack blows it away (at a price premium of course)

      Five Guys is fine but really just a big sloppy burger

    • Scott Reply
      October 5, 2020 at 7:08 pm

      I do enjoy Five Guys, but the buns are always soggy and more expensive.

      • Scott Reply
        October 5, 2020 at 7:08 pm

        Oops, I meant Shake Shack, not five guys.

      • Matthew Klint Reply
        October 5, 2020 at 7:38 pm

        Both are more expensive. Don’t get me wrong, I love both Five Guys and Shake Shack, but for the value, I find In-N-Out best. It’s less than half the price and almost (if not more) tasty.

        • Forty2 Reply
          October 6, 2020 at 12:48 am

          In N Out burgers are OK, animal style, but the fries are terrible dry cardboard. Blech.

          Smashburger, BurgerFi, Burgerim are all better. Five Guys, meh.

          There, I think I have to turn in my So Cal native card now.

          • Matthew Klint
            October 6, 2020 at 1:37 am

            I love their soggy fries!

    • John F Reply
      October 6, 2020 at 4:16 pm

      Five Guys is outrageously overpriced for the soggy mess they consistently serve. In-N-Out is reasonably priced, and tasty to boot!

  8. Paolo Reply
    October 6, 2020 at 8:25 am

    Maybe you should try Monty’s ( …plant-based using impossible burger); seems to be very popular, but reported to be slightly expensive. It’s new since I last passed through so I haven’t been there, but already quite a few locations.

    • Matthew Klint Reply
      October 6, 2020 at 9:24 am

      I like plant-based burgers, Paolo. I find them perfectly adequate.

  9. Randy Reply
    October 6, 2020 at 12:23 pm

    Whataburger, hands down!!!!

  10. ps241 Reply
    October 6, 2020 at 2:28 pm

    May I ask where you ended up eating your In-n-Out Burger meal? From your photos. it looks like they are not yet allowing indoor dining – were there any outdoor tables available? (I hate eating in my car, and won’t do it.)

    In-n-Out Burger definitely gets my vote as the best burger. At Five Guys, the big problem (besides being much more expensive) is that they slap a cold piece of cheese on the sandwich right before they wrap it and give it to you- yuck! In-n-Out Burger knows that the cheese needs to be melted on the burger while it’s grilling. Only went once to Shake Shack -better shake, but it’s also too expensive compared to In-n-Out.

    • Matthew Klint Reply
      October 6, 2020 at 3:48 pm

      They have a patio outside. Indeed, no way I am eating in my car either!

  11. Nate nate Reply
    October 6, 2020 at 10:18 pm

    In-n-out should get its own separate review!

    • Matthew Klint Reply
      October 6, 2020 at 10:18 pm

      Apparently!

  12. WB Reply
    October 7, 2020 at 4:58 pm

    Crown Burger, SLC

  13. cl Reply
    March 29, 2022 at 12:36 pm

    do you remember if the row 20 had limited recline? I read mixed reviews. thanks!

    • Matthew Klint Reply
      March 29, 2022 at 12:36 pm

      Yes, recline is limited.

Leave a Reply

Cancel reply

Search

Recent Posts

  • United Airlines Crew Hold Times
    Flight Attendants At United Airlines Asked To Self-Report Poor Service Via “Marginal Service Reports” March 27, 2023
  • Waldo Delta LAX
    “Where’s Waldo?” Jumps Out Of Delta 737-800 At LAX, Scoots Down Exit Slide March 27, 2023
  • Hilton Frankfurt Airport Review
    Review: Hilton Frankfurt Airport March 27, 2023
  • Thai entry requirements
    Thailand Entry Requirements: Updated Website March 26, 2023

Categories

Popular Posts

  • Kayleigh Scott United Airlines
    The Tragic Death Of A United Airlines Flight Attendant March 21, 2023
  • United Airlines Domestic First Class Menu
    United Airlines Refreshes Domestic First Class Menu February 28, 2023
  • Southwest Airlines Wife Slap
    Enraged Husband Attacks Man On Southwest Airlines Flight After He Bumps Wife March 8, 2023
  • United Polaris Lounge LAX Review
    Review: United Airlines Polaris Lounge Los Angeles (LAX) March 24, 2023

Archives

March 2023
M T W T F S S
 12345
6789101112
13141516171819
20212223242526
2728293031  
« Feb    

As seen on:

live_and_lets_fly

The new United Polaris Lounge at Washington Dulles The new United Polaris Lounge at Washington Dulles is the most beautiful of all Polaris Lounges. Stay tuned for a detailed look and many more photos on the blog tomorrow. Well done @united.
@malaysiaairlines just announced it would retire i @malaysiaairlines just announced it would retire its A380 fleet. While not surprising, it is sad to see the growing list of carriers retiring this superjumbo jet. On Malaysia Airlines, I flew the #A380 once from Kuala Lumpur (KUL) to London (LHR) and had the entire first class cabin to myself (full review on the blog). It was a beautiful flight that I will always remember.
Welcome to @fly_bur @aveloair! I am so excited tha Welcome to @fly_bur @aveloair! I am so excited that a new carrier, Avelo, has launched, especially from an airport just 12 minutes from my home!
I greatly miss the @lufthansa #747-8 at @flylaxair I greatly miss the @lufthansa #747-8 at @flylaxairport. Hopefully this summer it will return.

.
.
.
.
#Lufthansa #FirstClass #747 #747-8 #StarAlliance #Miles #Points
I recently spent a weekend at the @ventanabigsur. I recently spent a weekend at the @ventanabigsur. This is not only a lovely, all-inclusive resort, but one of the best properties to use your @hyatt World of Hyatt points.
.
.
.
.
#Hyatt #BigSur #California #WorldofHyatt #CA-1 #Points #Hotels
In terms of a spacious first class product, the @E In terms of a spacious first class product, the @Emirates suite on a 777-300ER is hard to beat. My preference is Suite 2K.

.
.
.
.
#Emirates #777 #firstclass
Nearly five years ago, I took a “break” from I Nearly five years ago, I took a “break” from Instagram ahead of the birth of my first child. Goodness, how time flies. While I’ve enjoyed catching up on others over the years, now it is time for me to return to Instagram. In this first post, I highlight two joys in my life, my two children, whom I trust will grow up to be prolific travelers that circumnavigate the globe as ambassadors of love and respect.

.
.
.
.
.

#travel #airplanes #airlines #miles #points #familytravel #human #integrity #honor
United Airlines' new Polaris seat is a huge improv United Airlines' new Polaris seat is a huge improvement over UA's current business class seat. Check out my blog at liveandletsfly.com for 70+ photos of how @united is transforming its entire business class experience starting this December!
The perfect @flysas name tag for #Longyearben! The perfect @flysas name tag for #Longyearben!
Spotted four #polarbear outside of #longyearbyen - Spotted four #polarbear outside of #longyearbyen -- oh, and I love 40°F summer weather!
One of the best crews I have ever had the pleasure One of the best crews I have ever had the pleasure of flying with in all my years of flying. Thank you @flysas SK940 on 11 Aug 2016
Next stop ARN! But dear @flysas , next time if I a Next stop ARN! But dear @flysas , next time if I assign a window seat months in advance, don't move me to a center seat "for my convenience" with no way to get my original seat back... 😞
Ready for #PIA from #MAN to #JFK -- we will be rac Ready for #PIA from #MAN to #JFK -- we will be racing the #Delta flight to JFK at the gate next to us, which also departs at 12:45p. With @onemileatatime
Another room with a beautiful view... #hyattregenc Another room with a beautiful view... #hyattregencycasablanca #cassablanca #hyatt
Enjoying #shanghai with @onemileatatime from the i Enjoying #shanghai with @onemileatatime from the inside of the @grandhyatt_shanghai ... It is 40°C outside! 😓
From my front gate to my boarding gate in 15 minut From my front gate to my boarding gate in 15 minutes flat. I ❤️ #bur #burbankairport
@malaysiaairlines #747 out of retirement and in se @malaysiaairlines #747 out of retirement and in service at #kul -- beautiful livery!
View from my 61st floor room at the beautiful bran View from my 61st floor room at the beautiful brand new @parkhyattguangzhou -- look for a full review coming soon on the blog #hyatt #parkhyatt #guangzhou #parkhyattguangzhou
Will miss the @united #globalfirstlounge at #ord, Will miss the @united #globalfirstlounge at #ord, which closes tomorrow and the Queen of the Skies #747 which will be retired in 2018.
The colonial #architecture of #mumbai is stunning. The colonial #architecture of #mumbai is stunning. If you're ever here, get up at 5am and have a walk around the city before it gets busy. You can hear the birds instead of honking horns.
Load More... Follow on Instagram
facebook twitter instagram rss

This site is for entertainment purposes only. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances.

 

Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Please view our advertising policy page for additional details about our partners.

 

Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities.