United Airlines will bring back its bread basket on Polaris business class flights from Europe.
Bread Basket Returns To Polaris Business Class On United Airlines
Currently, United’s Polaris Business Class passengers receive their meal trays with two pieces of bread pre-plated, typically a piece of garlic bread and a pretzel roll. Prior to the pandemic, passengers would be offered a choice of bread from a basket with refills.
In a memo to flight attendants shared with Live And Let’s Fly, United shares that it will add a third bread choice and bring back the basket starting next month, but only on flights from Europe…for now:
Starting October 1, we’re introducing three different bread choices on all international Europe to U.S. flights. The three types of bread will be bulk-boarded and provisioned in ovens for the main meal service in Polaris. The service procedure will be as follows:
- Heat the bulk-boarded bread in the oven
- During the main meal tray delivery, place choices of bread in the silver basket, linen lined and covered to keep warm.
- Deliver tray set-up with heated and plated entrée, salad/side dish, beverage of choice and rollup with condiments (salt, pepper and butter) one at a time to customer.
- After delivering first two rows, offer a bread-basket with choice of bread to customers
- Exception: If bread choices are less than three, place warm bread on the bread plate prior and deliver the tray set-up to customers with all components
It is not clear why this is only impacting flights from Europe to the USA, but it yet another mark of making the meal service better, not worse.
One thing that can be said for United Airlines is that there is always enough food in business class (that’s a big step forward from the bowels of the pandemic). The quality of the offerings will be debated, but you will not go hungry.
Why write about something as minor as adding another bread choice and bringing a basket back? First, to chart the trajectory of United’s catering. Second, to hold it accountable. The memo was shared with me, but will we see the basket return onboard? Finally, it is somewhat comical that overnight United decimated its meal service and it has taken more than three years for something as simple as a bread basket to return. That’s lamentable, even though it comes in the context of good news here.
Speaking of bread, United has also swapped its pre-arrival yogurt and biscotti for a hot breakfast sandwich on flights from the USA to Europe. We’ll have to taste it to see whether that is an upgrade or downgrade.
A small change, but you will have an extra bread choice as well as service from a basket if traveling in Polaris Business class from Europe starting in October. Hopefully, this will spread systemwide…we are still waiting for the return of the cinnamon roll on both domestic and international flights, which could be the ulterior motive of this story…hint, hint.
(yes, the picture is from Lufthansa, but I did not have a United bread basket picture…it has been a long time)